

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
Issues that could be solved quickly sometimes take longer because they go around in circles.
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
I would rate Oracle Enterprise Manager's technical support at an eight.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
We have not faced any challenges or difficulties with it.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
When there is a component or UI customization, having a smart AI agent to guide users on customizing New Relic would significantly ease the process.
I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure.
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
Setting up the Oracle Enterprise Manager is challenging as it requires setting up a separate server.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
The licensing is based on the core.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
I am using the monitoring capabilities of Oracle Enterprise Manager for monitoring database performance, bottlenecks, and peaks during the day and rush hours.
It also has features like the AWR report, which helps analyze resource usage during specific times.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.1% |
| Dynatrace | 6.6% |
| Datadog | 5.5% |
| Other | 83.8% |
| Product | Market Share (%) |
|---|---|
| Oracle Enterprise Manager | 2.9% |
| Redgate SQL Toolbelt Essentials | 4.8% |
| SolarWinds Database Performance Analyzer | 4.1% |
| Other | 88.2% |

| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 65 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 25 |
| Large Enterprise | 81 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.
With the Oracle Enterprise Manager's console, you can administer multiple databases and servers, distribute software to multiple servers and clients, monitor objects and events throughout the network, and integrate with other tools.
Key Oracle Enterprise Manager Features and Products
Reviews from Real Users
Oracle Enterprise Manager stands out among its competitors for a number of reasons. Several major ones are its central management and monitoring and its reporting capabilities
Robin C., head of Oracle Exadata Centre of Excellence at Tata Consultancy Services, writes, "The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues. Exadata storage server and Infiniband switches can be viewed from the GUI in OEM which cannot be done in other tools. The ability to deploy metric extensions makes this tool extensible for our custom monitoring also."
PeerSpot users note the effectiveness of these features. A database manager at a tech services company notes, “The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics. They have plug-ins that are very helpful. Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product. They have a very nice graphical user interface. The monitoring is good. We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning.”
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