We performed a comparison between New Relic and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"We detect issues using dashboards that we built on New Relic."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"Working with the solution is very easy. It's user-friendly."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The product can scale."
"Compared to their competitors, they are missing some features at the moment."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"It is very difficult to award the service level cycles at an endpoint level."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"It would help customers if there were an on-premises version available."
"I can't recall coming across any missing features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Scout APM is ranked 30th in Application Performance Monitoring (APM) and Observability with 1 review. New Relic is rated 8.6, while Scout APM is rated 10.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, Grafana and Elastic Observability.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
