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New Relic APM vs Scout APM comparison

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New Relic Logo
16,981 views|13,621 comparisons
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862 views|781 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between New Relic APM and Scout APM based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic APM vs. Scout APM report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Working with the solution is very easy. It's user-friendly.""It does everything we wanted it to do.""The most valuable feature is application monitoring.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The simplicity of the dashboard is very good.""The VPN is one of the solution's most valuable features for us.""We like the performance of the product."

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"The product can scale."

More Scout APM Pros →

Cons
"It is very difficult to award the service level cycles at an endpoint level.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""The solution is quite expensive.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""They should bring the pricing down to be more competitive."

More New Relic APM Cons →

"I can't recall coming across any missing features."

More Scout APM Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

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    report
    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    632,611 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic… more »
    Top Answer:The product can scale.
    Top Answer:Users pay for licensing on a yearly basis. In general, the pricing is great. It's very reasonable.
    Top Answer:I can't recall coming across any missing features. Its capabilities are pretty broad.
    Ranking
    Views
    16,981
    Comparisons
    13,621
    Reviews
    13
    Average Words per Review
    493
    Rating
    8.5
    Views
    862
    Comparisons
    781
    Reviews
    1
    Average Words per Review
    628
    Rating
    10.0
    Comparisons
    Also Known As
    New Relic Mobile
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    Scout
    Video Not Available
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Scout APM is an application performance monitoring solution that simplifies the troubleshooting process by enabling developers to discover and repair performance problems before clients ever notice them. Scout APM uses a developer-based UI with real-time alerting and intuitive tracing logic to identify bottlenecks precisely to the source code. This helps to greatly reduce time and effort needed to debug code and results in greater productivity and improved outcomes.

    Scout APM facilitates the ability of developers to break down, discover, and prioritize performance issues such as N+1 queries, latent database queries, memory bloat, and more, and accomplishes these results at a fraction of the cost. Scout APM monitors Elixir, Node.js, PHP, Python and Ruby.

    Scout APM is built by developers, for developers.

    Scout APM Features

    • 24/7 monitoring: Continuous, consistent monitoring proactively keeps users apprised of any performance deviations. Intuitive dashboards allow users to deep-dive into specific requests, paths, users, and endpoints attached to any performance slowdowns or bloating.

    • Quick and easy analysis: Should a slowdown occur or an increased response time be discovered, users have an easy to use drag-and-drop option to simply and quickly analyze every endpoint and dissect any anomalies. Scout APM will pinpoint the precise user or endpoint(s) responsible for the problem.

    • Intuitive trace logic: Users are able to quickly deep-dive and discover slow requests based on average responses or any/all requests.

    • Crossfilter powerhouse: Crossfilter is a Scout APM feature that allows users to quickly discover similarities with any/all slow requests back to the user or endpoint.

    • Easily discover bottlenecks: With Scout APM, users can easily pinpoint bottlenecks to the exact source code without any additional custom instrumentation. The solution uses a production-safe profiler to fully examine users' custom codes.

    • Developer tracing: Scout APM uses backtraces that are embedded with git blame output so developers of the code can be quickly identified and contacted to resolve issues and concerns immediately.

    • Cost-effective: Scout APM is an open-source solution and offers many flexible pricing options to meet any size business, from small to enterprise level, including custom options. The cost per transaction decreases based on usage and works very efficiently with applications with very high throughput. Scout APM also offers a free trial period and encourages its usage so users can best understand and gauge the level of service needed and determine the best pricing plan to meet organizational needs. Scout APM is considered to be significantly cheaper than many other APM solutions in the marketplace today.

    Reviews from Real Users

    “The solution is stable. It's pretty easy to set up, especially if you have the knowledge base and/or you have a partner assist you. The product can scale. The processes are great. It helps with services and microservices. The product is great for many different industries, including energy, government, finance, and more. It's allowed our company to be more forward-thinking and to consider the future a bit more. ” - Antonio B., Regional Manager LatAm at Splunk

    Offer
    Learn more about New Relic APM
    Learn more about Scout APM
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Chargify, Synctree, Aptuitiv, Barnes and Noble, Journey, Geosnapshot, Kongregate, PaperTrail, Adobe, SendGrid, Sentry
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Comms Service Provider10%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider16%
    Retailer8%
    Government8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise11%
    Large Enterprise60%
    Buyer's Guide
    Application Performance Management (APM)
    September 2022
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: September 2022.
    632,611 professionals have used our research since 2012.

    New Relic APM is ranked 4th in Application Performance Management (APM) with 13 reviews while Scout APM is ranked 18th in Application Performance Management (APM) with 1 review. New Relic APM is rated 8.4, while Scout APM is rated 10.0. The top reviewer of New Relic APM writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic APM is most compared with Dynatrace, Datadog, Azure Monitor, Splunk and AppDynamics, whereas Scout APM is most compared with Zabbix, Datadog, PRTG Network Monitor, Accedian Skylight and Elastic Observability.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.