We performed a comparison between New Relic APM and Scout APM based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Working with the solution is very easy. It's user-friendly."
"It does everything we wanted it to do."
"The most valuable feature is application monitoring."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The simplicity of the dashboard is very good."
"The VPN is one of the solution's most valuable features for us."
"We like the performance of the product."
"The product can scale."
"It is very difficult to award the service level cycles at an endpoint level."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The solution is quite expensive."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They should bring the pricing down to be more competitive."
"I can't recall coming across any missing features."
New Relic APM is ranked 4th in Application Performance Management (APM) with 13 reviews while Scout APM is ranked 18th in Application Performance Management (APM) with 1 review. New Relic APM is rated 8.4, while Scout APM is rated 10.0. The top reviewer of New Relic APM writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic APM is most compared with Dynatrace, Datadog, Azure Monitor, Splunk and AppDynamics, whereas Scout APM is most compared with Zabbix, Datadog, PRTG Network Monitor, Accedian Skylight and Elastic Observability.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
