NETSCOUT nGeniusONE vs WhatsUp Gold comparison

NETSCOUT and Progress Software are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while Progress Software is ranked #30 with an average rating of 8.7. NETSCOUT holds a 1.2% mindshare in NMS, compared to Progress Software’s 1.5% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

3,998 Views
2,199 Comparison Views

85% willing to recommend

NETSCOUT nGeniusONE

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and NETSCOUT nGeniusONE compete in the network monitoring solutions category. NETSCOUT nGeniusONE is noted for its advanced capabilities, making it the preferred choice for larger enterprises, whereas WhatsUp Gold's affordability is an advantage for smaller organizations.

Features: WhatsUp Gold provides straightforward network mapping, efficient alerting systems, and is ideal for small to medium-sized businesses. On the other hand, NETSCOUT nGeniusONE offers comprehensive traffic analysis, application performance insights, and is geared toward larger enterprises. Both products have distinct feature sets catering to different business scales.

Room for Improvement: WhatsUp Gold could benefit from enhanced scalability, more robust integration capabilities, and advanced analytics features. NETSCOUT nGeniusONE might need a simpler setup process, more competitive pricing options for smaller businesses, and improved user interface design.

Ease of Deployment and Customer Service: WhatsUp Gold is known for its straightforward deployment and reliable customer support, which makes it attractive to businesses seeking ease. NETSCOUT nGeniusONE may present a complex setup due to its extensive feature set, yet it offers highly regarded customer support aiding intricate configurations.

Pricing and ROI: WhatsUp Gold offers competitive pricing, which results in a quicker return on investment for smaller organizations with budget constraints. In contrast, NETSCOUT nGeniusONE requires a higher initial investment but offers significant ROI due to its analytical capabilities, beneficial for large enterprises requiring detailed insights.

To learn more, read our detailed NETSCOUT nGeniusONE vs. WhatsUp Gold Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. WhatsUp Gold

December 2025

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Helped 880,745 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

30th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (16th), IT Infrastructure Monitoring (29th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of WhatsUp Gold is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
WhatsUp Gold	1.5%
Other	97.3%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"The valuable features include packet analysis, packet capture, and [that] it's easy to use."

"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."

"We build application dashboards and performance indexes for locations."

"It gives me the MOS, latency, and jitter."

"The most valuable feature is visibility."

More NETSCOUT nGeniusONE pros

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The threshold alerting is the most valuable feature."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"Our local support team provides excellent service."

"It handles the basics of monitoring."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The product is reasonably priced."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

More WhatsUp Gold pros

Cons

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"It could have an easier to understand interface."

"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

"The product is a little complicated."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

More NETSCOUT nGeniusONE cons

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"The product is old and not updated."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"The point system is not clear and clarity around this would improve our understanding of the system."

"The technical support does not bother to respond."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

More WhatsUp Gold cons

Pricing and Cost Advice

"The biggest problem we have with this product is the expense."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"We have a premium customized contract for the solution."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"The scalability becomes very expensive quickly."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

More NETSCOUT nGeniusONE pricing and cost advice

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The price of WhatsUp Gold is good."

"The most valuable feature is the cost compared to other solutions."

"Pricing is reasonable compared to other products."

"The pricing can be on the expensive side when considering competing products."

"This is a well priced solution."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Financial Services Firm

12%

Manufacturing Company

12%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

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Compared 10% of the time

Dynatrace vs NETSCOUT nGeniusONE

Compared 8% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 7% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 7% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 5% of the time

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PRTG Network Monitor vs WhatsUp Gold

Compared 5% of the time

LibreNMS vs WhatsUp Gold

Compared 5% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 4% of the time

Nutanix Prism vs WhatsUp Gold

Compared 4% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

WhatsUp Gold

December 2025

Download WhatsUp Gold product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Cerner Corporation

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

NETSCOUT nGeniusONE vs. WhatsUp Gold

December 2025

Free Report: NETSCOUT nGeniusONE vs. WhatsUp Gold

Find out what your peers are saying about NETSCOUT nGeniusONE vs. WhatsUp Gold and other solutions. Updated: December 2025.

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