OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the Identity Governance Administration (IGA) category. OpenText is ranked #7 with an average rating of 9.0, while SailPoint is ranked #1 with an average rating of 8.3. OpenText holds a 3.9% mindshare in IGA, compared to SailPoint’s 29.6% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

2,524 Views
782 Comparison Views

87% willing to recommend

SailPoint Identity Security...

Read 72 SailPoint Identity Security Cloud reviews

17,177 Views
5,153 Comparison Views

97% willing to recommend

OpenText Identity Manager

SailPoint Identity Security...

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Executive SummaryUpdated on Mar 29, 2026

SailPoint Identity Security Cloud and OpenText Identity Manager compete in the identity management space. SailPoint has a slight upper hand due to its comprehensive integration capabilities and flexibility in deployment options.

Features: SailPoint Identity Security Cloud provides an exceptional certification module, various out-of-the-box connectors for seamless integration, and a customizable platform-based approach. Its automation capabilities significantly streamline identity processes. OpenText Identity Manager excels in event-based operations, offering real-time synchronization across different systems and providing efficient user management.

Room for Improvement: SailPoint faces challenges with high pricing and requires more accessible module licensing for mid-sized companies. Users need better customization options, improved support, and user-friendly reporting. OpenText Identity Manager should modernize its management interface, simplify installation, enhance the user portal, and bolster role-based access controls and AI features to stay competitive.

Ease of Deployment and Customer Service: SailPoint offers flexible deployment options across Public, Hybrid, and On-premises environments to meet various organizational needs, while OpenText is limited to On-premises and Private Cloud settings. SailPoint provides accessible customer service through community and partner forums, though it could benefit from more proactive support. OpenText offers good tiered support but lacks the extensive community interaction of SailPoint.

Pricing and ROI: SailPoint is considered expensive with high deployment and licensing costs but delivers significant ROI through enhanced security for larger enterprises. OpenText is more cost-effective, appealing to organizations seeking affordable identity management solutions while still providing good ROI.

To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: April 2026).

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Identity Manager

Ranking in User Provisioning Software

9th

Ranking in Identity Management (IM)

15th

Ranking in Identity Governance Administration (IGA)

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SailPoint Identity Security...

Ranking in User Provisioning Software

2nd

Ranking in Identity Management (IM)

3rd

Ranking in Identity Governance Administration (IGA)

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd)

Mindshare comparison

As of May 2026, in the Identity Governance Administration (IGA) category, the mindshare of OpenText Identity Manager is 3.9%, down from 4.1% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 29.6%, down from 39.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Governance Administration (IGA) Mindshare Distribution
Product	Mindshare (%)
SailPoint Identity Security Cloud	29.6%
OpenText Identity Manager	3.9%
Other	66.5%

Identity Governance Administration (IGA)

Featured Reviews

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Narayanan D

Principle at a manufacturing company with 10,001+ employees

User access management excels but needs enhancements with integration capabilities

I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NetIQ does not have a limit on the number of users."

"To my knowledge it is the only event based IDM system."

"I like the eDirectory feature."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The product is easy to use."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."

"I like the eDirectory feature."

More OpenText Identity Manager pros

"It provides one solution for the entire process in a complex environment with different types of applications and connectors."

"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."

"The tool is quite stable and user-friendly."

"This solution is easy to configure."

"The most valuable feature for our customers and for us is the identity data warehouse."

"Good life cycle management, segregation of duties, and analytics features."

"The support is very good."

"IdentityIQ takes care of the joiner (new accounts), the mover (transfer/role changes), and the lever (account termination), as well as looking at things like the certification phase, and provides market leading governance capabilities."

More SailPoint Identity Security Cloud pros

Cons

"User Application UI Product Licensing"

"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."

"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."

"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

More OpenText Identity Manager cons

"When it comes to queries and analysis, I find the reporting module to be very low, very simple."

"The price is very high"

"Additional details during account aggregation failures to help quick troubleshooting."

"I think that the onboarding framework could be improved."

"There's a lot of customization required to improve the user experience."

"Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple solution."

"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."

"I think that the onboarding framework could be improved."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The price of the solution is a bit high and could be reduced."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"The solution is quite affordable."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"It is a costly solution. Its cost, for sure, should be reduced."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"I found the pricing to be relatively high."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."

"They are expensive."

"The price of the solution could improve, it is not priced well for smaller businesses to afford."

"The product is expensive. I rate its pricing an eight out of ten."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Outsourcing Company

Manufacturing Company

University

Financial Services Firm

16%

Manufacturing Company

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	8
Large Enterprise	43

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

What is your primary use case for NetIQ Identity Manager?

NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

What is your experience regarding pricing and costs for SailPoint Cloud Infrastructure Entitlement Management?

SailPoint is cheaper than ServiceNow, which is very expensive.

See all answers

Comparisons

One Identity Manager vs OpenText Identity Manager

Compared 7% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 6% of the time

OpenIAM Identity Governance vs OpenText Identity Manager

Compared 5% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 5% of the time

OpenText Identity Governance vs OpenText Identity Manager

Compared 5% of the time

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Saviynt Identity Cloud vs SailPoint Identity Security Cloud

Compared 9% of the time

Okta Platform vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 6% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 4% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

OpenText Identity Manager

May 2026

Download OpenText Identity Manager product report

Buyer's Guide

SailPoint Identity Security Cloud

April 2026

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Novell Identity Manager

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

Sheetz

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

April 2026

Free Report: OpenText Identity Manager vs. SailPoint Identity Security Cloud

Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: April 2026.

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