OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the User Provisioning Software category. OpenText is ranked #9 with an average rating of 7.7, while SailPoint is ranked #2 with an average rating of 8.3. OpenText holds a 3.1% mindshare in UP, compared to SailPoint’s 30.2% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.

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Executive SummaryUpdated on Jun 19, 2025

SailPoint Identity Security Cloud and OpenText Identity Manager are competitors in the identity management category. OpenText is often considered superior due to its comprehensive features and value.

Features: SailPoint is known for its user-friendly interface, access certification process, and integration capabilities for quick deployment. OpenText offers real-time synchronization, a wide range of pre-built connectors, and standard Java technologies, which add flexibility in database and server deployments.

Room for Improvement: SailPoint needs to enhance stability, resource utilization, and reporting capabilities. OpenText requires improvements in its user interface and configuration process with a need for a modern management interface to assist smaller companies.

Ease of Deployment and Customer Service: SailPoint provides flexible deployment options in hybrid and cloud environments and stands out for its extensive community support and expert services. OpenText primarily supports on-premises deployments and is praised for its responsive customer service.

Pricing and ROI: SailPoint's pricing can be higher than OpenText, making it less suitable for smaller businesses, with ROI realized within 14-18 months. OpenText is noted for its cost-effectiveness, offering affordable licensing for larger installations, and delivering accessible pricing and value.

To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: September 2025).

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of September 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 5.6%, down from 6.2% compared to the previous year. The mindshare of OpenText Identity Manager is 3.1%, down from 3.7% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 30.2%, up from 30.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
SailPoint Identity Security Cloud	30.2%
Omada Identity	5.6%
OpenText Identity Manager	3.1%
Other	61.1%

User Provisioning Software

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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SYAMSUL SALAM

Solutions Architect at Pos DIgicert Sdn Bhd

The product is affordable and easy to use, but the technical support must be improved

The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

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Mitch MO

Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins

Adapts workflows with industry-specific flexibility for big companies

We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

"The most valuable aspects of Omada Identity for me are the automation capabilities."

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."

"Omada offers a technical solution that addresses both our needs."

"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."

"The customer success and support teams have been crucial."

"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."

More Omada Identity pros

"The product is easy to use."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"I like the eDirectory feature."

More OpenText Identity Manager pros

"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."

"The initial setup isn't so difficult."

"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."

"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."

"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."

"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."

"It is a scalable product."

"Has a great certification module with intuitive options."

More SailPoint Identity Security Cloud pros

Cons

"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."

"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an end-user experience perspective, it significantly lacks."

"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."

"The reporting on the warehouse data and the import process both have room for improvement."

"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."

"Omada's reporting functionality is limited and could benefit from greater customization."

More Omada Identity cons

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"The vendor must provide an easier console for configuring things for smaller customers."

"The integrations must be made easier."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

More OpenText Identity Manager cons

"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."

"The solution, in general, is quite expensive."

"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."

"I think that the onboarding framework could be improved."

"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."

"The pricing could be improved."

"The product’s cloud offering could be flexible."

"Certifications could include additional access levels or practices."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"They are positioned at a good price point. They are lower than some of their competitors."

"The pricing is too high for SMBs."

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."

"The pricing for Omada Identity is fair."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

More Omada Identity pricing and cost advice

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The solution is quite affordable."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"The price of the solution is a bit high and could be reduced."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"It is affordable licensing."

"I found the pricing to be relatively high."

"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."

"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."

"We pay an annual licensing cost for SailPoint IdentityIQ."

"They are expensive."

"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

15%

Government

Financial Services Firm

Transportation Company

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	3
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	8
Large Enterprise	40

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

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What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

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What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...

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What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...

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What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...

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How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

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What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...

See all answers

Comparisons

Saviynt vs Omada Identity

Compared 15% of the time

Microsoft Entra ID vs Omada Identity

Compared 15% of the time

One Identity Manager vs Omada Identity

Compared 7% of the time

SAP Identity Management vs Omada Identity

Compared 5% of the time

Ping Identity Platform vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

Microsoft Entra ID vs OpenText Identity Manager

Compared 16% of the time

One Identity Manager vs OpenText Identity Manager

Compared 8% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

CyberArk Privileged Access Manager vs OpenText Identity Manager

Compared 6% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 6% of the time

More OpenText Identity Manager Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 13% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 6% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

Omada Identity

August 2025

Download Omada Identity product report

Buyer's Guide

OpenText Identity Manager

August 2025

Download OpenText Identity Manager product report

Buyer's Guide

SailPoint Identity Security Cloud

August 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

Novell Identity Manager

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Sheetz

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

September 2025

Free Report: OpenText Identity Manager vs. SailPoint Identity Security Cloud

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