We performed a comparison between N-able Cove Data Protection and NetApp SaaS Backup based on real PeerSpot user reviews.
Find out what your peers are saying about Commvault, Veeam Software, N-able and others in SaaS Backup."The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The monitoring makes it very easy to check whether a backup has gone bad."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The most valuable feature is stability."
"The most valuable feature is the simplicity in configuration and use."
"The most valuable features are the support for both NAS and NFS."
"It's a user-friendly solution."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"There could be a possibility to create a local NAS backup for infrastructure."
"We would like to have better reporting."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"A feature I'd like to see would be a more customizable admin console."
"The recovery side, the restore side, could be a little more optimized."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"The features need to be updated to support the latest hardware, as it changes every year."
"Better integration with third-party databases and applications is needed."
Earn 20 points
N-able Cove Data Protection is ranked 3rd in SaaS Backup with 20 reviews while NetApp SaaS Backup is ranked 25th in SaaS Backup. N-able Cove Data Protection is rated 9.2, while NetApp SaaS Backup is rated 8.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of NetApp SaaS Backup writes "User-friendly, superb customization, and the security is good". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas NetApp SaaS Backup is most compared with .
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