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NetApp SaaS Backup OverviewUNIXBusinessApplication

NetApp SaaS Backup is #8 ranked solution in top SaaS Backup tools. PeerSpot users give NetApp SaaS Backup an average rating of 10 out of 10. NetApp SaaS Backup is most commonly compared to Metallic: NetApp SaaS Backup vs Metallic. NetApp SaaS Backup is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
Buyer's Guide

Download the SaaS Backup Buyer's Guide including reviews and more. Updated: June 2022

What is NetApp SaaS Backup?

As a Cloud Service Provider or a Managed Service Provider (MSP), deliver Data Protection as a Service (DPaaS) to your end customers for most popular SaaS Applications like Microsoft Office 365 and Salesforce. With Partner Central, reduce your Total Cost of Ownership (TCO) footprint and enhance your ROI. Hosted and delivered as software as a Service (SaaS), Partner Central enables you to manage and deliver Data Protection SLAs in a multi-tenant service architecture from a single user interface.

NetApp SaaS Backup Customers

Node4, Profi Engineering Systems

NetApp SaaS Backup Video

NetApp SaaS Backup Pricing Advice

What users are saying about NetApp SaaS Backup pricing:
  • "The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
  • "The licensing was based on a three-year subscription and the price is good compared so some other vendors."
  • NetApp SaaS Backup Reviews

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    Anthony Njoroge - PeerSpot reviewer
    Product Manager - Netapp at a tech services company with 1,001-5,000 employees
    Real User
    Top 5Leaderboard
    Simplifies backup, restore, and clone management across disparate applications and infrastructures
    Pros and Cons
    • "It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
    • "There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

    What is most valuable?

    It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want.  When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it. 

    What needs improvement?

    There are still a few things on SharePoint that they need to correct in terms of how they backup and restore. That's something that we had a challenge with; however, I know that they've been correcting these problems, which is good. The SharePoint Backup is one of the things that they need to look at.

    What do I think about the stability of the solution?

    We had an issue with SharePoint Defender earlier. We had a few bug issues in terms of restoring, but that has been fixed. Apart from that, we've had no issues.

    How are customer service and support?

    They've always been supportive of everything that we've contacted them with. They have a lot of knowledge-based articles on their support center on particular issues that help us with challenges and misfits, especially with permissions. They'll come to you, create your organization, which has to have permission to have a global view of the Office 365 environment, to be able to take backups. They're extremely supportive, and they have a knowledge base that really helps other partners to install Office 365 effectively.
    Buyer's Guide
    SaaS Backup
    June 2022
    Find out what your peers are saying about NetApp, Metallic, Clumio and others in SaaS Backup. Updated: June 2022.
    610,190 professionals have used our research since 2012.

    How was the initial setup?

    The initial setup is very simple. All you need to do is log in and create your login credentials on Office 365 Backup. It's already intuitively connected to Office 365, so all you need to do is put in the licensing and start configuring. It's very simple. It's already set up. You don't have to do much.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine.

    What other advice do I have?

    The new name is SaaS Backup for Office 365. I would recommend it because it makes it simple to manage backups from Office 365. It's really simple to use, very simple to scale, very simple to remove a license on a user who's no longer there and reuse that license. You're able to keep the backups of users who have left the organization. You're able to keep all that backup swab just in case you need it for either compliance issues or if they return to the organization. You're able to restore all their emails and objects easily. Overall, on a scale from one to ten, I would give this solution a rating of nine. The one thing that I'd want to see is integration into SnapCenter, which is NetApp's single pane of glass' for their backups. Not just for on-premise, but for the cloud as well, because there are CBL and Azure NetApp Files on Azure. If that integration could work, that would be good. I think that would be beneficial to the customer — as such, it works very well. If there were a litigation search function that could search through the organization to look for a specific email in case there's a litigation hold, that would be good. Also, a function to restore to an on-premise exchange would definitely be helpful for customers who are running a hybrid exchange implementation. It's there, but you have to restore and run on the exchange, and then move the data back to on-premise. If we could have a function, or a tool, which we can take that backup from wherever it is, and just restore it to exchange, that would be perfect as well. 
    Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
    Momen Ahmed - PeerSpot reviewer
    Senior Network Security Engineer at a transportation company with 10,001+ employees
    Real User
    Top 10
    Reasonably-priced, stable, and the support is good
    Pros and Cons
    • "The most valuable feature is stability."
    • "Better integration with third-party databases and applications is needed."

    What is our primary use case?

    We were using this as a backup and recovery solution. However, we have just bought a replacement, which is the Commvault Backup System.

    What is most valuable?

    The most valuable feature is stability.

    What needs improvement?

    There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases. Better integration with third-party databases and applications is needed. For example, we should be able to easily backup our Oracle database.

    Better automation would be an improvement.

    For how long have I used the solution?

    We have been working with NetApp SaaS Backup for between three and four years.

    What do I think about the stability of the solution?

    We did not have any issues in terms of stability.

    What do I think about the scalability of the solution?

    Scalability is not a problem, except where it is not compatible with some databases and other applications.

    How are customer service and technical support?

    The technical support team is very good.

    How was the initial setup?

    The system is very easy to implement. We had no issues with the initial setup.

    What's my experience with pricing, setup cost, and licensing?

    The licensing was based on a three-year subscription and the price is good compared so some other vendors.

    Which other solutions did I evaluate?

    We are in the process of implementing a new backup system, Commvault. It is good because it is compatible with every system. It is compatible with any kind of database and any kind of application. Some things can also be done automatically. Commvault is also cheaper in price than NetApp.

    In our search for a new solution, we evaluated the options from EMC and Veritas. We found, for example, that EMC cannot properly back up an Oracle database.

    What other advice do I have?

    Over the time that we have used it, NetApp SaaS was a good solution and it performed well. However, because of the incompatibility with some databases, I recommend using Commvault instead.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Buyer's Guide
    Download our free SaaS Backup Report and find out what your peers are saying about NetApp, Metallic, Clumio, and more!
    Updated: June 2022
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    Buyer's Guide
    Download our free SaaS Backup Report and find out what your peers are saying about NetApp, Metallic, Clumio, and more!