Commvault Cloud vs NetApp SaaS Backup comparison

Commvault and NetApp are both solutions in the SaaS Backup category. Commvault is ranked #2 with an average rating of 8.4, while NetApp is ranked #32. Commvault holds a 6.1% mindshare in B, compared to NetApp’s 1.2% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

25,186 Views
4,282 Comparison Views

95% willing to recommend

NetApp SaaS Backup

Read 5 NetApp SaaS Backup reviews

667 Views
667 Comparison Views

100% willing to recommend

Commvault Cloud

NetApp SaaS Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

Commvault Cloud and NetApp SaaS Backup are competing in the data protection and backup solutions market. Based on data comparisons, NetApp has an upper hand due to its extensive feature set and high reliability.

Features: Commvault Cloud is renowned for its integration capabilities, comprehensive management tools, and advanced data protection features. NetApp SaaS Backup distinguishes itself with seamless integration, extensive restoration options, and superior automation.

Room for Improvement: Commvault Cloud could enhance its automation features, streamline its interface for ease of use, and improve its initial setup process. NetApp SaaS Backup can work on reducing its pricing tier complexities, enhancing its support for legacy systems, and expanding third-party integrations.

Ease of Deployment and Customer Service: Commvault Cloud offers straightforward deployment and responsive customer service, contributing to a positive user experience. NetApp SaaS Backup provides an intuitive deployment process, backed by detailed onboarding guides and proactive support, often resulting in quicker resolution times.

Pricing and ROI: Commvault Cloud offers competitive pricing with scalable options, delivering favorable ROI for its extensive features. Despite the higher cost, NetApp SaaS Backup justifies its price through rich features and high long-term ROI, often seen as a worthwhile investment for feature-rich solutions.

To learn more, read our detailed Commvault Cloud vs. NetApp SaaS Backup Report (Updated: April 2026).

Buyer's Guide

Commvault Cloud vs. NetApp SaaS Backup

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in SaaS Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

NetApp SaaS Backup

Ranking in SaaS Backup

32nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.1%, down from 10.4% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	6.1%
NetApp SaaS Backup	1.2%
Other	92.7%

SaaS Backup

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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reviewer1512921

Product Manager - Netapp at a computer software company with 1,001-5,000 employees

Simplifies backup, restore, and clone management across disparate applications and infrastructures

It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Metallic is its flexibility and user-friendly."

"Commvault is easy to use, easy to deploy, and easy to update."

"In summary, this is a unified product that is simple to use and a good backup solution."

"Commvault allows us to centralize the administration of the data since it has a wide range of products that must support the different critical mission systems that must be protected to offer security."

"We have seen a high return of value, and management is also happy."

"If you really want to understand your data, audit your data, really manipulate your data, and save money through your data, then Commvault is the place to go."

"The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."

"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."

More Commvault Cloud pros

"NetApp SaaS Backup is a good product that serves multiple purposes."

"It's a user-friendly solution."

"The most valuable feature is stability."

"The most valuable feature is the simplicity in configuration and use."

"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."

"NetApp SaaS Backup is a good solution and I recommend it."

"Over the time that we have used it, NetApp SaaS was a good solution and it performed well."

"The interface, customization, and security are superb."

More NetApp SaaS Backup pros

Cons

"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."

"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."

"The technical support in the India region is a bit disappointing, but after 6:00 pm it is switched to the U.S and European teams, and they are much better in supporting and understanding the issues and fixing them."

"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."

"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."

"The HTML interface is a remarkable improvement. However, there are still some features that are not available in that interface that are available in the Java console, but I'm sure that will come with time."

"Commvault could benefit from increased automation to streamline processes and enhance predictability."

"We previously had difficulty with the support being foreign."

More Commvault Cloud cons

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

"Better integration with third-party databases and applications is needed."

"The features need to be updated to support the latest hardware, as it changes every year."

"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."

"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."

"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."

"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."

More NetApp SaaS Backup cons

Pricing and Cost Advice

"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."

"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"I rate the product’s pricing a five out of ten."

"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."

More Commvault Cloud pricing and cost advice

"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."

"The licensing was based on a three-year subscription and the price is good compared so some other vendors."

"My understanding of the costs is that the price is fair, and not too expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

No data available

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

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What needs improvement with ThreatWise?

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What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

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Comparisons

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Compared 8% of the time

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Compared 7% of the time

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Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Acronis Cyber Protect Cloud vs NetApp SaaS Backup

Compared 40% of the time

Cloud Rewind (formerly Appranix) vs NetApp SaaS Backup

Compared 18% of the time

More NetApp SaaS Backup Competitors

Product Reports

Buyer's Guide

Commvault Cloud

May 2026

Download Commvault Cloud product report

Buyer's Guide

SaaS Backup

April 2026

Download NetApp SaaS Backup product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

NetApp SaaS Backup provides streamlined backup solutions, supporting NAS and NFS with user-friendly configuration options. Offering reliable data protection and recovery, it integrates with Azure for custom licensing.

NetApp SaaS Backup stands out for its ease of use and stability, allowing users to back up data to cloud storage or on-premises environments. It supports Azure NetApp integration, ensuring seamless licensing use and cloud control. While backup and restoration are efficient, users suggest enhancements in GUI integration, regional support, and hardware updates. Its widespread use spans consultants and organizations focusing on data protection and file sharing.

What are the key features of NetApp SaaS Backup?

NAS and NFS Support: Facilitates diverse data management.
Customizable Interface: Offers simplicity and personalization in configuration.
Data Security: Ensures secure backup and restoration.
Azure Integration: Uses existing licenses and cloud services.
Efficient Backup/Restoration: Promotes easy data recovery.

What benefits should users evaluate in reviews?

User Friendliness: Simplified configuration for all users.
Operational Stability: Consistent backup reliability across environments.
Admin Controls: Secure management with backup deletion limited to administrators.
Cost-Effective Licensing: Facilitates use without additional costs.

In industries where data protection is critical, NetApp SaaS Backup serves as a reliable tool for consultants and organizations managing backup operations. Its use with SATA drives and integration with tape backup systems makes it versatile, though some opt for alternatives like Commvault. Industries implementing NetApp can benefit from its robust backup and recovery features, although improvements in specific areas like SharePoint support are recognized.

NetApp

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Node4, Profi Engineering Systems

Buyer's Guide

Commvault Cloud vs. NetApp SaaS Backup

April 2026

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