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Commvault Cloud vs NetApp SaaS Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)
NetApp SaaS Backup
Ranking in SaaS Backup
33rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the SaaS Backup category, the mindshare of Commvault Cloud is 6.4%, down from 11.1% compared to the previous year. The mindshare of NetApp SaaS Backup is 1.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud6.4%
NetApp SaaS Backup1.1%
Other92.5%
SaaS Backup
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
reviewer1512921 - PeerSpot reviewer
Product Manager - Netapp at a computer software company with 1,001-5,000 employees
Simplifies backup, restore, and clone management across disparate applications and infrastructures
It's a simple solution to use. It's simple to configure everything that you need — configure your backups. It gives you an option to backup to the cloud or backup to on-premise, or to backup to cloud storage. For example, if a customer is running on Azure NetApp files or on something cloud-based that they want to back up, they have the option of bringing their own licensing and cloud controls and NetApp will give them the storage to back up for as long as they want. When deleting backups, the controls are very intuitive so not just anyone can delete the backups, only the administrator is able to do that. Backing up and restoring is simple. It's easy. It's one click of a button. It's quite good, I like it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Commvault is easy to use, easy to deploy, and easy to update."
"Integration with Active Directory and the Azure platform make it a complete solution."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"They have a strong development team and are market leaders in the space."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection, and you can enable those licenses on a single platform screen, which is where I see the value add because it is a single management tool."
"Go for Commvault. It is a very strong, stable solution."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"Compared to other solutions, using Commvault saves our customers around 15 to 20 percent."
"The interface, customization, and security are superb."
"Over the time that we have used it, NetApp SaaS was a good solution and it performed well."
"The most valuable feature is the simplicity in configuration and use."
"It gives you an option to back up to the cloud or back up to on-premise, or to backup to cloud storage."
"I would recommend it because it makes it simple to manage backups from Office 365."
"The most valuable feature is stability."
"NetApp SaaS Backup is a good product that serves multiple purposes."
"The most valuable features are the support for both NAS and NFS."
 

Cons

"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"Commvault could benefit from increased automation to streamline processes and enhance predictability."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"This product is overly complex to operate and run."
"The solution can be a bit complex for new users. The solution needs better Office 365 data backup management."
"For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat."
"Better integration with third-party databases and applications is needed."
"There are still a few things on SharePoint that they need to correct in terms of how they backup and restore."
"The features need to be updated to support the latest hardware, as it changes every year."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for."
"There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases."
"The features need to be updated to support the latest hardware, as it changes every year."
 

Pricing and Cost Advice

"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."
"Compared to other competitors and vendors the pricing is fair."
"The license is paid on an annual basis and the price is reasonable."
"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."
"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."
"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."
"The solution is worth the money."
"The licensing was based on a three-year subscription and the price is good compared so some other vendors."
"My understanding of the costs is that the price is fair, and not too expensive."
"The pricing is more or less the same as what we'd get from Veeam on Office 365, so it's fine."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Node4, Profi Engineering Systems
Find out what your peers are saying about Commvault Cloud vs. NetApp SaaS Backup and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.