Oracle CX Sales vs monday.com comparison

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monday.com Logo
3,849 views|1,233 comparisons
98% willing to recommend
Oracle Logo
1,493 views|1,024 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 7, 2023

We compared Monday.com and Oracle CX Sales across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Monday.com is praised for its user-friendly interface, flexibility, collaboration features, and automation capabilities. Oracle CX Sales is highly regarded for its smooth integration, extensive sales coverage, and opportunity management.

  • Room for Improvement: Monday.com users want additional automation rules and better integration with third-party apps. Oracle CX Sales could improve its account portfolio management and mobile application.

  • Service and Support: Monday.com has garnered positive reviews, with customers commending its exceptional and timely technical support. Oracle CX Sales has been criticized for its poor support.

  • Ease of Deployment: Most users say Monday.com’s initial setup isn’t too complex, and many noted that the company offers easy-to-follow tutorials. Still, customization and integration can be challenging. Some users said Oracle CX Sales is complex and time-consuming to set up, but others consider it manageable.

  • Pricing: Monday.com's pricing is based on the number of users, and most reviews said the licensing model is flexible and reasonable. Oracle CX sales received mixed feedback for its pricing. Some consider it to be expensive, while others said it was reasonable for the features offered.

  • ROI: Monday.com customers have reported increased productivity and more efficient task completion. Oracle CX Sales users have provided no feedback on its ROI so far.

Comparison Results: Monday.com users say the platform is easy to use and deploy. They also like its flexible and affordable pricing. However, some users say Monday.com could improve by adding more automation options and simplifying integration with other applications. Oracle CX Sales is praised for its advanced opportunity management features, comprehensive sales coverage, and seamless integration, but users have complained about lackluster customer service.

To learn more, read our detailed Oracle CX Sales vs. monday.com Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Shared boards help entire teams to plan out campaigns with ease and clarity.""The feature that I have found most valuable is the boards on Monday which allow for allocation, time tracking, and storing of important information.""The automation is great.""Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great.""The solution can be customized for individual projects and quite easy to use.""The templates were always the best part as not starting from scratch made the process so much easier.""Monday is great in that everything is in one spot and you can connect boards as well as create your own automation.""I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."

More monday.com Pros →

"The integration with other systems is easy.""The solution integrates well.""the Oracle CX Sales Eloqua module is very useful.""CX Sales is very intuitive - you just have to click a few buttons, and you see everything.""The lead and opportunity management features are valuable.""It covers sales very well.""It is stable and scalable, and their support has been very responsive.""Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

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Cons
"Adding more features would be ideal since there are limitations as far as scalability.""I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required.""If there was an option to print out a report per client that we have time-tracked, it would be really useful.""Maybe they could improve a bit more on how to connect with other apps - especially for CRMs like Hubspot.""Monday is one of the more expensive tools available.""It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section).""I would enjoy my own personal board on Monday that only I can see.""Making adjustments to the My Work section that it includes deadlines for multiple columns on a board instead of just one would be very useful."

More monday.com Cons →

"You can get disconnected if you do not have a strong, reliable internet connection.""It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant.""The tool must allow developers to check logs.""They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them.""The interface of Oracle CX Sales could be more user-friendly.""Support is very poor.""We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being.""CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."

More Oracle CX Sales Cons →

Pricing and Cost Advice
  • "I wasn't involved with the licensing, but I believe it's negotiable."
  • "The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
  • "The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
  • "Fees are paid monthly per user."
  • "The price is reasonable for the number of users we have."
  • "I am using its free version."
  • "We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
  • "monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
  • More monday.com Pricing and Cost Advice →

  • "The price is reasonable."
  • "It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
  • "The product is pricey."
  • "The solution is reasonably priced compared to other tools."
  • More Oracle CX Sales Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it… more »
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:Mostly, the sub-items in the organization of the project are areas where improvements are needed. Though it offers full customizability, the table is an area where the product's performance is not… more »
    Top Answer:The lead and opportunity management features are valuable.
    Top Answer:Customers usually do not prefer the solution over Sales Cloud. Support is very poor.
    Ranking
    1st
    out of 169 in CRM
    Views
    3,849
    Comparisons
    1,233
    Reviews
    211
    Average Words per Review
    672
    Rating
    9.5
    17th
    out of 169 in CRM
    Views
    1,493
    Comparisons
    1,024
    Reviews
    6
    Average Words per Review
    441
    Rating
    6.7
    Comparisons
    Also Known As
    DaPulse
    Oracle Sales Cloud
    Learn More
    Overview

    Monday.com is a project management solution used for CRM, task tracking, managing projects across multiple disciplines, and maintaining continuity of service for clients and team members. Its most valuable features include global search, scalability, stability, flexibility, affordability, user-friendliness, and task management features. The solution is also praised for its ease of use, adaptability, and automation capabilities. Monday.com has improved efficiency, provided automatic reminders and dashboards for executives, allowed for better collaboration, and reduced paper usage. It has helped organizations to be more organized and improve communication.

    monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:

    • Allows teams to define workflows

    • Adapts to changing demands

    • Establishes transparency

    • Allows for collaboration

    • Eliminates manual grunt work

    monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.

    Here are a few examples of how monday.com software can be put to good use:

    • Marketing pipelines
    • Recruitment procedures
    • Video production planning
    • Tracking progress
    • Product timelines
    • Business management
    • Design planning
    • Bug tracking
    • Event planning
    • Construction planning

    monday.com Features

    monday.com has many valuable features. Some of the most useful ones include:

    • Customized workflows
    • Task prioritizing
    • File sharing
    • Drag-and-drop
    • Context-aware communication
    • Progress and milestone monitoring

    The most popular key features include:

    • Work scheduling: monday.com’s Workload feature allows you to accurately assign and schedule team members at any given time. Check who's available and who isn't so you may reschedule or reassign work as needed to meet all of your project deadlines.
    • Tracking time for tasks: It's crucial to know where your time goes, especially if you're invoicing clients by the hour. Greater work precision is achieved by having a clear grasp of how much time is spent on each task because you’re able to make more informed decisions about how you spend your time.
    • Automated processes: Automations eliminate the need for manual labor in the completion of repetitive tasks.
    • At-a-glance dashboards: Dashboards are an excellent method to quickly see what's essential. They make it simple to gather useful information, manage project progress, predict effort, and keep track of budgets. They also keep your team focused and engaged on the high-level objectives that drive progress.
    • Integration with external tools: With two-click integrations, you can easily make monday.com your primary work hub. Integrate popular external apps like Jira and Slack, as well as Gmail and Mailchimp, to optimize your workflow even further.
    • Varied options for viewing data with Views: monday.com provides a number of ways to examine the data in your boards, including Gantt Chart View for project plans and Chart View for progress tracking. Views helps you to take a fresh perspective on things and obtain crucial insights that you might not have gotten otherwise.

    Reviews from Real Users

    monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:

    Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”

    Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”

    Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

    The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

    Sample Customers
    Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
    Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
    Top Industries
    REVIEWERS
    Marketing Services Firm18%
    Non Tech Company9%
    Manufacturing Company7%
    Retailer6%
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company6%
    Financial Services Firm5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Government10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise11%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise58%
    Large Enterprise32%
    REVIEWERS
    Midsize Enterprise15%
    Large Enterprise85%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise53%
    Buyer's Guide
    Oracle CX Sales vs. monday.com
    March 2024
    Find out what your peers are saying about Oracle CX Sales vs. monday.com and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    monday.com is ranked 1st in CRM with 222 reviews while Oracle CX Sales is ranked 17th in CRM with 11 reviews. monday.com is rated 9.4, while Oracle CX Sales is rated 7.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM, Oracle Fusion Service and SAP CRM. See our Oracle CX Sales vs. monday.com report.

    See our list of best CRM vendors, best Opportunity Management vendors, and best Project Portfolio Management vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.