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Oracle CX Sales vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
5th
Ranking in Opportunity Management
4th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (4th)
Oracle CX Sales
Ranking in CRM
12th
Ranking in Opportunity Management
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Sales Force Automation (5th)
 

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of monday.com is 1.2%, down from 4.3% compared to the previous year. The mindshare of Oracle CX Sales is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
monday.com1.2%
Oracle CX Sales1.0%
Other97.8%
CRM
 

Featured Reviews

Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
MK
Sales Head - ICT Sector at a insurance company with 10,001+ employees
Workflow-driven processes enhance sales efficiency and analytical insights
Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is one of the primary services that we use daily, allowing us to organize new customer requests, monitor communications about customer inquiries, and communicate efficiently with other teams in the business."
"Monday.com adapts to the company instead of the company having to adapt to the tool."
"All of the individual features, integrations, automations, and customization makes it amazing."
"Monday is a great way to have history and a backup for all the work done."
"Monday has improved our organization in countless ways."
"I like how you can trigger notifications and reminders automatically when different statuses are changed or updated."
"It has helped us to divide work by assigning tasks and forecasting how busy we will be in the future."
"We have project overviews to keep track of each client and project and I can also see what the other managers are doing."
"It covers sales very well."
"Oracle CX Sales can be used for customer orders and the entire customer journey."
"The analytics features in Oracle CX Sales are good."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"the Oracle CX Sales Eloqua module is very useful."
"The solution integrates well."
"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."
"We've implemented Oracle Sales Cloud there and now they are using the application composers and groovy scripting within the tool’s capability to deliver an inbuilt quoting metric, which allows their sales team to alter estimates, update sales cycles, delivery costs, and monitor margin through a system."
 

Cons

"It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date."
"The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas."
"Perhaps a direct interface integration with social media channels would be ideal."
"Technical support could be better with live chat functionality."
"It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section)."
"It is a touch expensive, especially when just starting out."
"The new Apple Mac Book Pro lineup was launched more than two years ago and still, this platform is not compatible with the Mac App."
"The web page can be a bit buggy at times, especially after I switch to a different tab and then come back to the Monday site after leaving it idle for a few minutes."
"You can get disconnected if you do not have a strong, reliable internet connection."
"They could provide more integrated AI features as part of the platform rather than as a separate offering."
"The performance is bad."
"The user experience of Oracle CX Sales is not as good as Salesforce. The UI/UX is definitely not at that level."
"The interface of Oracle CX Sales could be more user-friendly."
"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."
"Support is very poor."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
 

Pricing and Cost Advice

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."
"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"Fees are paid monthly per user."
"The product is not expensive."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
"The price is reasonable for the number of users we have."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"It's expensive, but worth the money."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
"The solution is reasonably priced compared to other tools."
"The product is pricey."
"The price is reasonable."
"The product pricing is reasonable compared to other solutions in the market."
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
Comms Service Provider
6%
Manufacturing Company
12%
Construction Company
10%
University
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise27
Large Enterprise30
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some notifications are very overwhelming. I also see a need for more tools to input d...
What is your primary use case for monday.com?
The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and continuing through the onboarding process. It helps keep our teams aligned and ...
What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
 

Comparisons

 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about Oracle CX Sales vs. monday.com and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.