We compared Monday.com and Oracle CX Sales across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Monday.com is praised for its user-friendly interface, flexibility, collaboration features, and automation capabilities. Oracle CX Sales is highly regarded for its smooth integration, extensive sales coverage, and opportunity management.
Room for Improvement: Monday.com users want additional automation rules and better integration with third-party apps. Oracle CX Sales could improve its account portfolio management and mobile application.
Service and Support: Monday.com has garnered positive reviews, with customers commending its exceptional and timely technical support. Oracle CX Sales has been criticized for its poor support.
Ease of Deployment: Most users say Monday.com’s initial setup isn’t too complex, and many noted that the company offers easy-to-follow tutorials. Still, customization and integration can be challenging. Some users said Oracle CX Sales is complex and time-consuming to set up, but others consider it manageable.
Pricing: Monday.com's pricing is based on the number of users, and most reviews said the licensing model is flexible and reasonable. Oracle CX sales received mixed feedback for its pricing. Some consider it to be expensive, while others said it was reasonable for the features offered.
ROI: Monday.com customers have reported increased productivity and more efficient task completion. Oracle CX Sales users have provided no feedback on its ROI so far.
Comparison Results: Monday.com users say the platform is easy to use and deploy. They also like its flexible and affordable pricing. However, some users say Monday.com could improve by adding more automation options and simplifying integration with other applications. Oracle CX Sales is praised for its advanced opportunity management features, comprehensive sales coverage, and seamless integration, but users have complained about lackluster customer service.
"Shared boards help entire teams to plan out campaigns with ease and clarity."
"The feature that I have found most valuable is the boards on Monday which allow for allocation, time tracking, and storing of important information."
"The automation is great."
"Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great."
"The solution can be customized for individual projects and quite easy to use."
"The templates were always the best part as not starting from scratch made the process so much easier."
"Monday is great in that everything is in one spot and you can connect boards as well as create your own automation."
"I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."
"The integration with other systems is easy."
"The solution integrates well."
"the Oracle CX Sales Eloqua module is very useful."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"The lead and opportunity management features are valuable."
"It covers sales very well."
"It is stable and scalable, and their support has been very responsive."
"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."
"Adding more features would be ideal since there are limitations as far as scalability."
"I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required."
"If there was an option to print out a report per client that we have time-tracked, it would be really useful."
"Maybe they could improve a bit more on how to connect with other apps - especially for CRMs like Hubspot."
"Monday is one of the more expensive tools available."
"It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section)."
"I would enjoy my own personal board on Monday that only I can see."
"Making adjustments to the My Work section that it includes deadlines for multiple columns on a board instead of just one would be very useful."
"You can get disconnected if you do not have a strong, reliable internet connection."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"The tool must allow developers to check logs."
"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."
"The interface of Oracle CX Sales could be more user-friendly."
"Support is very poor."
"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
monday.com is ranked 1st in CRM with 222 reviews while Oracle CX Sales is ranked 17th in CRM with 11 reviews. monday.com is rated 9.4, while Oracle CX Sales is rated 7.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM, Oracle Fusion Service and SAP CRM. See our Oracle CX Sales vs. monday.com report.
See our list of best CRM vendors, best Opportunity Management vendors, and best Project Portfolio Management vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.