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Oracle CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
5th
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (5th), Opportunity Management (3rd)
Oracle CRM
Ranking in CRM
8th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Marketing Automation (5th)
 

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of monday.com is 4.0%, down from 4.5% compared to the previous year. The mindshare of Oracle CRM is 3.2%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
Omair Bokhari - PeerSpot reviewer
Helps business track their customers, sales leads, and opportunities
An area for improvement is the vendors' inability to understand the customers' requirements and communicate them to Oracle. When we started to implement the tool, and during the very initial phases of the product, when Oracle launched it, our company opted for it. We faced a few challenges related to the product speed associated with some functionalities that were not available when the tool was just launched, but later on, it became available, and right now, we are actually using it. The tool is fulfilling our requirements. There were no major hiccups or challenges due to the tool. The solution's mobile app needs to be enriched with more functionalities in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is more of a streamlined Slack."
"I love that Monday.com has boards that can change with a click from a list, to a calendar, to a form that you can send and collect data, etc."
"The notification system is well done."
"The analytics view is very powerful with Gantt charts and multiple chart visualizations."
"Dashboards serve as a visual command center, offering a comprehensive overview of project progress, deadlines, and key performance indicators. This visual representation enhances decision-making and facilitates a quick understanding of the project landscape."
"It has helped us to divide work by assigning tasks and forecasting how busy we will be in the future."
"Shared boards help entire teams to plan out campaigns with ease and clarity."
"It's helped us organize and collaborate with clients and has been a great foundation/framework to support our growth."
"During the demos, Oracle CRM's natural language search feature stood out to me. It departs from the traditional menu-based options, making searches more intuitive. Another significant feature is their Common Data Platform. Including an accounting package as part of the full platform was also appealing."
"CRM's performance is good, we've never faced any issues with it."
"The solution is scalable."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"Oracle CRM helped us better understand the customer journey."
"It is a stable solution."
"Technical support is very fast. It's customer friendly."
"The reporting features are valuable."
 

Cons

"The tablet display is confusing and difficult to use."
"Managing project status and product development may be quite difficult unless you have a project manager."
"While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."
"Once timers are cleared, there is no way to recover this data."
"The data linkage could be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing."
"The solution could improve messenger-based communication with clients in CRM."
"It would be great to have better email integration so that you could have all of your inboxes consolidated there."
"It does everything we need it to, so no improvements are necessary."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"An improvement would be to lower the price of the license."
"The solution's mobile app needs to be enriched with more functionalities in the future."
"The user interface could be better. It's currently running on an older Java UI format, which could be upgraded to Fiori."
"Improvements could be made in automating certain tasks, such as automatically notifying me via email when a customer has signed off on a proposal. Some of these features require payment, but including them in the basic package for smaller companies would be beneficial."
"I'd like to see more feature enhancements."
"The performance could be better."
"The user interface and performance could be better."
 

Pricing and Cost Advice

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"The pricing of monday.com is worth it."
"I am using its free version."
"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
"The product is not expensive."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."
"We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
"Compared to alternative solutions Oracle CRM is expensive."
"The product’s pricing is very high."
"The tool's pricing involves a monthly subscription fee based on the number of users. I believe it's around $20 per user initially, and then an additional five dollars per user if more users are added."
"It is not cheap. It is more suitable for big companies."
"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."
"Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
48%
Computer Software Company
6%
Financial Services Firm
6%
Government
5%
Financial Services Firm
13%
University
12%
Computer Software Company
12%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
What do you like most about Oracle CRM?
The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.
What needs improvement with Oracle CRM?
Oracle CRM should improve in terms of AI capabilities and user interface design. Compared to Salesforce, it lacks advanced features in these areas and is not as user-friendly.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

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Find out what your peers are saying about Oracle CRM vs. monday.com and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.