

Microsoft Office SharePoint Server and OpenText Content Management are competing in the content management space. OpenText appears superior due to its advanced features, justifying a higher price despite SharePoint's better pricing and support.
Features: Microsoft Office SharePoint Server provides strong collaboration tools, document management, and seamless integration with Microsoft products. OpenText Content Management offers excellent records management, extended lifecycle capabilities, and advanced workflow automation.
Room for Improvement: Microsoft Office SharePoint Server could enhance its customer service, simplify some aspects of its configuration, and expand support for non-Microsoft tools. OpenText Content Management might benefit from simplifying its deployment process, improving user interface intuitiveness, and reducing setup complexity.
Ease of Deployment and Customer Service: OpenText Content Management offers extensive deployment options with robust customer support but can be complex to set up. SharePoint provides easy integration within Microsoft services, allowing quicker deployments though its customer service is less specialized.
Pricing and ROI: Microsoft Office SharePoint Server is cost-effective with lower setup costs and efficient ROI due to integration with Microsoft services. OpenText Content Management incurs higher setup costs but assures long-term ROI through its comprehensive feature set.
| Product | Market Share (%) |
|---|---|
| Microsoft Office SharePoint Server | 4.2% |
| OpenText Content Management | 2.3% |
| Other | 93.5% |


| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 13 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
Microsoft Office SharePoint Server (MOSS) is a Microsoft software portal based on the ASP.NET framework. MOSS facilitates file sharing and collaboration, social networking, Web databases and Web publishing. It is hosted by Microsoft Windows Server and is accessible through Microsoft Office or the Web.
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
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