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Microsoft Office SharePoint Server vs OpenText Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Office SharePoint...
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
OpenText Content Management
Ranking in Content Collaboration Platforms
12th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of August 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft Office SharePoint Server is 5.9%, down from 10.4% compared to the previous year. The mindshare of OpenText Content Management is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Jaufre Rouanet - PeerSpot reviewer
Integration enhances workflow while user support requires improvement
Microsoft Office SharePoint Server should add some 'tip of the days' and small videos to help users grow within their experience with SharePoint. More integration with Copilot and with the AI platform would be great. Additionally, having the ability in Microsoft Office SharePoint Server to summarize when bringing in SharePoint folders would be beneficial, providing extracts, analysis, proposals, and summaries of those documents.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software is friendly to use for mixing data and analyzing it."
"The support from Microsoft is very quick and they are very proactive."
"The solution is scalable. You can do both horizontal and vertical scaling."
"This solution has provided us with a collaborative workspace to allow everyone to work together and be on the same page."
"Microsoft Office SharePoint Server's document management significantly improves collaboration within my organization."
"The most valuable features for us are their document management list and hybrid forms. and We also use third party ad-dons to achieve workflows and other recent apps."
"The solution's most valuable features is its document management. It allows sharing with external users and integrates well with Office apps and Microsoft Flow."
"The most valuable aspect of the solution is the fact that it doesn't require coding. You just need to configure it. You don't need to code before getting something running. It makes it very fast."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"We can configure the solution with any industry's products per customer requirements."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"An SAP user can store documents directly into OpenText without a connector."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Simplicity to roll out, features available, customization options."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
 

Cons

"Technical support could be improved. They are not fast enough, especially when we'll go deeper in the product itself. More complex issues make it very tough to find someone that can help you."
"The solution is like a CRM, so the initial setup is complex. It takes a few days to deploy the solution and the length of time depends on how large the company's topology is and what the client's demands are."
"Many of our customers would like to see an OCR feature, so it would be very good to have this in a future release."
"The ability to preview files in different formats should be expanded to include formats such as embedded postscript (EPS), AutoCAD, and Adobe Acrobat PDF."
"I would like to see more Agile techniques and seamless integration with other applications."
"The product could be improved by accommodating different technologies, particularly integration."
"The solution needs to have more flexibility. The classic version had more flexibility, however, the modern version has many more limitations."
"The velocity and speed of information retrieval in Microsoft Office SharePoint Server could be improved."
"User interface needs improvement (at least in the version we are using, desktop client)."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"OpenText Extended ECM's user interface could be improved."
"The cost of the product could be improved."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
 

Pricing and Cost Advice

"It can be expensive for on-premises deployments, especially when you have to support SQL Server as your backend database. That's where the cost comes into play. SQL Server has its own licensing, which Microsoft keeps on changing. Therefore, it can become costly. In the earlier versions of SharePoint, version 2007 or 2010, they had an express version where the SQL Server licensing was free. It wasn't like a full-blown SharePoint. It was only a slimmed-down version. It used to be whatever your hardware costs. You would install the free software and work with it, but you were very limited in what you could do in SharePoint. If you wanted the SharePoint Enterprise Server with all the bells and whistles, then you had to pay more to get the SQL Server license based on the number of users or servers. The subscription model is different for cloud deployments. Licensing is per user and per month. The cost also depends on the storage required. If you have a lot of sites or documents, then you need to expand it based on your needs."
"Pricing plans may be flexible depending on volume usage and your corporate relationship with Microsoft."
"One of the reasons why we don't recommend the cloud version of SharePoint is the cost. With the on premise version, you pay for the license once. For the cloud version, there is a recurring fee. It is very expensive. They expect everyone to pay $20 or $30 per user per month."
"There are some aggressive discounts offered by Microsoft for organizations that are not for profit, which we are, and it makes it quite attractive to consider."
"The solution is expensive."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"OpenText Extended ECM is an expensive solution."
"Both Open Text ECM and IBM File share are expensive."
"The tool's pricing is confusing to the end customer."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Retailer
8%
Government
13%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Office SharePoint Server?
The pricing for Microsoft Office SharePoint Server is very reasonable, and the cost is not a significant concern.
What needs improvement with Microsoft Office SharePoint Server?
While I don't have significant issues with Microsoft Office SharePoint Server, there is one area that could potentially be improved. In previous years, there were some challenges when integrating w...
What is your primary use case for Microsoft Office SharePoint Server?
The solution is primarily used for Microsoft Office SharePoint Server collaboration and document sharing, with edits across teams.
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

Office SharePoint Server, MS Office SharePoint Server
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Del Monte Foods, Unicredit Leasing, Dudley Metropolitan Borough Council, Nokia Czech Republic, Perkins Eastman, JLL, ICA, óxito Software, Dorset Software, PKP Cargo, Arcapita Bank B.S.C., AVE CZ, Chesapeake Energy
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Microsoft Office SharePoint Server vs. OpenText Content Management and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.