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Microsoft Exchange vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Ranking in Wireless Email
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
92
Ranking in other categories
File Archiving (3rd)
OpenText GroupWise
Ranking in Email Applications
12th
Ranking in Wireless Email
3rd
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of Microsoft Exchange is 11.4%, down from 11.7% compared to the previous year. The mindshare of OpenText GroupWise is 1.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Exchange is the collaboration tools."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"The product works very well."
"It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support."
"It's very well integrated with OneDrive and Teams Calendar."
"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support."
"The backup and archiving features are valuable, it is user friendly too."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
 

Cons

"The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users."
"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"An improvement would be to combine Exchange and Teams so that emails, calls, and chats can be integrated into one window."
"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development."
"At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians."
"Their support can be improved. It is not as good as it used to be."
"The WebAccess feature is somewhat lacking and could be improved."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
 

Pricing and Cost Advice

"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."
"The price of Microsoft Exchange is reasonable."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable."
"Its price is okay."
"I rate Microsoft Exchange's pricing a six out of ten."
"It's working very well. There is no problem, but the price is not the best."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
23%
University
9%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
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Also Known As

Exchange, MS Exchange
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Heritage Oaks Bank
Find out what your peers are saying about Microsoft Exchange vs. OpenText GroupWise and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.