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Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What is your experience regarding pricing and costs for Microsoft Exchange?


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

PeerSpot user
8 Answers
Ashraf Attia - PeerSpot reviewer
Sr. Microsoft Engineer at nournet
Real User
Top 5
12 April 21

Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts.

HUGOMARTINEZ - PeerSpot reviewer
IT Manager at a renewables & environment company with 201-500 employees
Real User
Top 5
03 January 21

Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.

Muhammad Shoaib Bhatti - PeerSpot reviewer
CTO at Hybrid Tech
Top 5Leaderboard
06 December 20

It's a little bit expensive. Microsoft is now introducing a new pricing model which is subscription-based. Previously, it was a one-time purchase and you could use it until the product came to the end of life. Now it's subscription-based and you can use the subscription yearly. Customers can benefit from this new pricing model because it's expensive, and now with the subscription, they can budget for this.

BrianSvendsen - PeerSpot reviewer
Controls Engineer at C-Tech Controls
Real User
Top 10
11 November 20

Its price is okay.

IT Infrastructure Engineer at a retailer with 1,001-5,000 employees
Real User
Top 10
27 September 20

With respect to pricing, this product is somewhere in the middle. Everything is included in the standard licensing fees.

Project Manager at a tech services company with 51-200 employees
Real User
19 August 20

It's working very well. There is no problem, but the price is not the best.

Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,779 professionals have used our research since 2012.
Research Analyst at a tech services company with 11-50 employees
26 July 20

I have no idea what the licensing costs are on the solution.

Systems Developer with 1-10 employees
Real User
31 July 18

They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with.

Related Questions
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Nov 18, 2021
Which would you choose and why?
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Janet Staver - PeerSpot reviewer
Tech Blogger
18 November 21
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I find it very helpful that Zimbra includes a native two-way sync to multiple mobile devices like iPhone, Android, Blackberry, Windows Mobile, and others. Zimbra also provides a myriad of other tools, and what’s more is that there are two different versions to choose from (Opensource and a Network Edition/Enterprise), allowing you to select the version that’s more appropriate for your needs. Another great thing about it is that it is light to manage, provides integrated tools for security, and works on Linux operating systems, which I believe to be far better than managing Microsoft Windows. It is also very straightforward to migrate from Zimbra Collaboration to another email solution. Although Zimbra is a great solution for the most part, it would be great if they made it possible for users to connect their accounts without using webmail or logging into webmail every time. Email applications should easily connect on the desktop to the Zimbra server. I also think there is room for improvement for their storage management, allowing you ways to save emails that don’t take up storage or server space. In contrast to Zimbra, Microsoft Exchange makes it easier to manage storage. For example, you can have massive storage capacity with 100GBs per user mailbox. Microsoft Exchange also offers complete scalability and flexibility. Despite all these benefits, the solution needs more integration with other platforms and I wish it had anti-malware functionality built into the basic version. Beyond that, if you are a fan of Microsoft, it might be ok for you, but I personally don’t like its interface. However, the solution is stable and technical support is decent. Conclusion:I chose Zimbra for myself because although Microsoft Exchange can support a huge storage capacity, I don’t need it for that. I need Zimbra for other features that I would expect from any modern webmail client, ranging from webmail to contact lists to folders and a number of pluggable extensions that all work very well. Additionally, I went with Zimbra instead of Microsoft because it is a comparable product but less expensive.
Ariel Lindenfeld - PeerSpot reviewer
Director of Content at PeerSpot (formerly IT Central Station)
Jan 30, 2018
Let the community know what you think. Share your opinions now!
2 out of 3 answers
PeerSpot user
Customer and Market Insights Manager at Intuit QuickBase
08 January 16
Email apps must deliver great experiences for both users AND administrators. Users expect intuitive, rich functionality across desk, mobile and Web. Admins expect management tools including dashboards and email/text alerts that minimize the time needed to manage the processes of adding/dropping users, scheduling backups, and updating spam/malware protection.
PeerSpot user
Customer Service Representative at a tech services company with 501-1,000 employees
06 February 17
the most important I look for is the user experiences. Users expect rich functional GUi but still easy to use, and spam/virus protection.
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