Microsoft Dynamics 365 Business Central vs SYSPRO comparison

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Executive Summary

We performed a comparison between Microsoft Dynamics 365 Business Central and SYSPRO based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear.""We are getting more features after switching to Microsoft 365.""One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution.""Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together.""All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications.""The selling feature is the most valuable.""I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product.""The initial setup is pretty straightforward."

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"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

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Cons
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional.""The solution can improve by having better integration with Microsoft PowerBI and reporting.""They need to improve their processes.""Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated.""There is room for improvement in terms of compatibility.""There is some network issue.""Microsoft Dynamics NAV will be replaced with Office 365 in the future.""There is room for improvement in the ability to reverse or correct transactions more easily."

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"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."

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Pricing and Cost Advice
  • "The first time we tried to buy the newest version, it was expensive."
  • "I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
  • "The price of the solution is reasonable."
  • "The price of the solution is reasonable."
  • "I think the pricing is the best; it's cost effective for sure."
  • "Microsoft Dynamics NAV has a pay-as-you-use payment model."
  • "NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
  • "The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
  • More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's integration between Teams, SharePoint, and Exchange Online is really helpful.
    Top Answer:The solution's event management can be improved. If there are more than 3,000 people, the event quality decreases rapidly. That is something which can definitely be improved.
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    Ranking
    4th
    out of 66 in ERP
    Views
    8,859
    Comparisons
    6,142
    Reviews
    33
    Average Words per Review
    366
    Rating
    8.3
    28th
    out of 66 in ERP
    Views
    771
    Comparisons
    523
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Dynamics NAV, MS Dynamics NAV
    Learn More
    Overview

    Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.

    With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.

    Microsoft Dynamics 365 Business Central Features

    Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:

    • Mobility: Microsoft Dynamics 365 Business Central provides mobile access, allowing users to access information and perform tasks from anywhere, at any time.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Security: With its secure platform, the solution protects sensitive data and ensures the integrity of business operations.
    • Customization: It offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.


    Microsoft Dynamics 365 Business Central Benefits

    There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:

    • Adapt as your business grows: With full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices, the solution allows you to work wherever your business takes you.
    • Rapid deployment: The solution can be rapidly deployed either in the cloud or on-premises.
    • Scalability: With the solution, you can scale as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality to help you adapt to market dynamics.
    • Drive continuous process optimization: When you implement Microsoft Dynamics 365 Business Central, you can Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.

    Reviews from Real Users

    Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.

    Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."

    "The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.

    Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."

    SYSPRO enterprise resource planning (ERP) software supports the control, integration and synchronization of all aspects of the manufacturing process and accommodates both short and long production runs in several manufacturing environments. This single source solutionis compatible with computerized maintenance management systems (CMMS software), and it features several quality control measures. Most notable is the lot traceability function, which tracks raw materials through their entire life cycle, beginning with their receipt, manufacture and assembly, and moving on to their inspection, stocking and distribution. It also keeps track of expiration dates and certifications of quality. Another valuable feature of this mining industry software is the inventory management component, which accurately forecasts inventories by analyzing sales history and other factors. Several companies have implemented this software to improve their business operations, including U.S. Salt. They found SYSPRO's focus on the client/server environment and the solution's scalabilty as two reasons to implement this software. The software's combination of manufacturing, distribution and financial functions was enough to convince U.S. Salt that this was the right software for their company. The result for U.S. Salt was highly efficient operations that maintain inventory levels for on-demand shipments within three to five days. U.S. Salt also cited the usability of the software as a benefit. Their employees could easily use it and even personalize it for their work stations. SYSPRO is a global leader in ERP business software. With 35 years of experience in the industry, SYSPRO has gained the trust of more than 15,000 customers and has partnered with 1,500 ERP channels in 60 countries. SYSPRO has a 98 percent customer retention rate.
    Sample Customers
    Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
    Arctic Manufacturing
    Top Industries
    REVIEWERS
    Manufacturing Company24%
    Financial Services Firm10%
    Computer Software Company10%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Manufacturing Company8%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    University16%
    Financial Services Firm12%
    Computer Software Company11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business55%
    Midsize Enterprise18%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise20%
    Large Enterprise49%
    Buyer's Guide
    ERP
    March 2024
    Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Microsoft Dynamics 365 Business Central is ranked 4th in ERP with 38 reviews while SYSPRO is ranked 28th in ERP. Microsoft Dynamics 365 Business Central is rated 8.4, while SYSPRO is rated 6.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, Microsoft Dynamics 365 Business Central is most compared with Microsoft Dynamics AX, SAP S/4HANA, SAP Business One, SAP ERP and Oracle E-Business Suite, whereas SYSPRO is most compared with SAP ERP, Epicor ERP and NetSuite ERP.

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    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.