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Microsoft Dynamics 365 Business Central vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Activity Based Costing Software (1st)
SYSPRO
Ranking in ERP
31st
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 4.1%, down from 6.3% compared to the previous year. The mindshare of SYSPRO is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics 365 Business Central4.1%
SYSPRO1.0%
Other94.9%
ERP
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
reviewer1413297 - PeerSpot reviewer
Managing Director at a consultancy with 11-50 employees
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"The audit trails, which include any IP system, are very useful."
"The selling feature is the most valuable."
"It is a stable solution."
"Microsoft Dynamics 365 Business Central is a good platform that has many integrations, and you can use it for multiple things, having all functionality in one place."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"Customer service and support are mixed. Sometimes the support is quick, but other times it is very slow."
"The configuration packages can be somewhat tiresome at times, and they can be slow when loading data."
"The Power BI integration could be more seamless."
"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
"Its task scheduling and manufacturing models need improvement."
"We need to customize more often than we would like."
"I wouldn't say that Microsoft Dynamics is very scalable."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"The solution's license is costly compared to other CRM tools."
"The price of the solution is reasonable."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The per user price of $100 a month is better than competitors."
"$80-$100 per license, per month."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"The solution is a little bit expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
8%
Comms Service Provider
8%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
No data available
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very costly due to the numerous integrations we had.
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central ...
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Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Arctic Manufacturing
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: January 2026.
882,594 professionals have used our research since 2012.