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Microsoft Dynamics 365 Business Central vs SYSPRO comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Activity Based Costing Software (2nd)
SYSPRO
Ranking in ERP
32nd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 2.8%, down from 6.0% compared to the previous year. The mindshare of SYSPRO is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central2.8%
SYSPRO1.1%
Other96.1%
ERP
 

Featured Reviews

Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
reviewer1413297 - PeerSpot reviewer
Managing Director at a consultancy with 11-50 employees
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"I like Microsoft Dynamics' simplicity, the interface is excellent, and it's a highly mature product where you can hardly find any bugs in the product."
"Its most valuable feature is the user interface."
"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."
"The initial setup is easy."
"We have everything recorded in the database, so our data is much more manageable than before, and that's one of the greatest advantages."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The Financial Accounting module, in general, is quite good; it is quite simple but powerful, and similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years."
"There is a need for improvement in consolidation and multi-country master data management."
"I would like a more modular and user-friendly interface."
"The solution is stable, but it could improve."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"Its task scheduling and manufacturing models need improvement."
"There were also scalability issues experienced. When doing multiple data transfer into one table with different users at the same time, the system locked and went into the “Not Responding” mode."
"The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"I would rate the pricing of this solution at three out of five."
"You have to pay a yearly licensing fee for the solution."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The deployment cost us $70,000 and we pay around $18,000 annually for support, which we find to be expensive."
"We have an agreement with Microsoft and pricing is okay for us."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"We have a perpetual license to use Microsoft Dynamics NAV."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
7%
Comms Service Provider
16%
Manufacturing Company
12%
Construction Company
12%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
No data available
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications...
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Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Arctic Manufacturing
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