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Micro Focus Service Test [EOL] vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (3rd), Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (3rd), Test Automation Tools (4th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"The most valuable feature is the graphical workflow."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"It has helped a lot in reducing the time that would be put in for a particular module."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"On a scale of one to ten, I would give OpenText UFT One a 10 because it is a reliable product, it works, it's as good or better than similar solutions especially because you get technical support from real people. Additionally, upgrades are always provided on a consistent basis."
"Micro Focus UFT is a good product in my opinion; I can say it's a stable system and it's a legacy, and we have been using it for a long time."
"UFT has improved our ability to regression test."
"Micro Focus UFT One gives us integration capabilities with both API and GUI components. I like the user interface. It doesn't require that much skill to use and has automatic settings, which is useful for users who don't know what to select. It also has dark and light themes."
"We have performed 3500 test case automations, and we are able to execute them in just five days, whereas if we were to do this manually, it would take 30 days."
"It's scalable on the enterprise level; I have already scaled a project with UFT One at enterprise level, and I am using it because it is very scalable compared to open-source tools and many other tools on the market."
"It allows us to automate hundreds of test cases that would normally have to be manually tested."
"Supports desktop, web and mobile product automation."
 

Cons

"They should come up with something like Fiddler to see the service status."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"Its pricing is a bit high when compared to other SOA testing tools."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"When the number of automation tests are very high, say 5000 to 10000, even with eight to 10 licenses, UFT can take over 24 hours for execution."
"It needs to be able to be used on Chrome, Firefox, and other browsers on Macs and not just Safari. That's a very key requirement for my organization."
"They need to reduce the cost because it is pretty high. It's approximately $3,000 per user."
"Stability can be an issue, and the weaker the resources on the machine running UFT the more likely there will be problems."
"Perhaps more coverage as far as different languages go. I'm talking more about object identification."
"The price is very high. They should work to lower the costs for their clients."
"One of the drawbacks is that mobile performance testing is in need of improvement."
"There could be improvements in report export features similar to SmartBear."
 

Pricing and Cost Advice

Information not available
"The price is one aspect that could be improved."
"The licensing cost is high. There are no additional costs to the standard license."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The tool's price is high."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"There are no additional costs involved apart from the standard license."
"For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
"The price is reasonable."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
21%
Financial Services Firm
14%
Construction Company
7%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise74
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

Service Test, HPE Service Test
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, Worksoft, OpenText and others in Functional Testing Tools. Updated: July 2026.
908,834 professionals have used our research since 2012.