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Micro Focus Service Test [EOL] vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (4th), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (5th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"The most valuable feature is the graphical workflow."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"It has helped a lot in reducing the time that would be put in for a particular module."
"To me, the most valuable features were the OR and code compiler (VB script) to call the framework."
"I support UFT as the best solution due to the skill set needed to operate the tool."
"UFT is an expensive tool that can save you a lot of time and effort and provide great value for money if used correctly, but also turn out as ineffective related to value-for-money if used the wrong way."
"It's easy to use for beginners and non-technical people."
"With frequent releases, using automation to perform regression testing can save us huge amount of time and resources."
"I was able to reduce regression and functional test times by 80%."
"The inside object repository is nice. We can use that and learn it through the ALM connection. That's a good feature. The reporting and smart identification features are also excellent."
"The best feature of UFT by far is its compatibility with a large variety of products, tools and technologies. It is currently a challenge to find a single tool on the market besides UFT that will successfully automate tests for so many projects and environments."
 

Cons

"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"Its pricing is a bit high when compared to other SOA testing tools."
"They should come up with something like Fiddler to see the service status."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing."
"I'd like to see UFT integrated more with some of the open source tools like Selenium, where web is involved."
"This tool is good for programming experts."
"Prior to the past three years, we saw a lot of issues with stability and a lot of patching and concern from our internal customers that they couldn't rely on the tool to always be there when they needed it."
"I would like to have detailed description provided to test the cloud-based applications."
"It needs to be able to be used on Chrome, Firefox, and other browsers on Macs and not just Safari. That's a very key requirement for my organization."
"I am not sure if they have a vision of how they want to position the leads in the market, because if you look at Tosca, Tosca is one of the automation tools that have a strategy, and it recently updated its strategy with SAP. They are positioning them as a type of continuous testing automation tool. And if you notice Worksoft, particularly the one tool for your enterprise application, your Worksoft is positioning. I am not sure if Micro Focus UFT has a solid strategy in place. They must differentiate themselves so that people recognize Micro Focus UFT for that reason."
"Micro Focus UFT One could improve by having more maintenance. Every time when we run the solution and develop something, the next time when we run it it doesn't recognize the object. I have to redesign the object again and then run the solution. It's really a headache, it's not consistent."
 

Pricing and Cost Advice

Information not available
"The tool's price is high."
"It's an expensive solution."
"The price is one aspect that could be improved."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"We have ALM licensing, and the tool is free of cost."
"The price is reasonable."
"It took about five years to break even. UFT is costly."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

Service Test, HPE Service Test
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, BrowserStack, Worksoft and others in Functional Testing Tools. Updated: March 2026.
884,873 professionals have used our research since 2012.