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Micro Focus Service Test [EOL] vs OpenText Functional Testing comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (1st), Regression Testing Tools (2nd), API Testing Tools (2nd), Test Automation Tools (4th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped a lot in reducing the time that would be put in for a particular module."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"The most valuable feature is the graphical workflow."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"For test automation, it helps to speed up the testing and to speed up the software delivery, especially for HPE UFT because you have lots of test automation tools."
"It's scalable on the enterprise level; I have already scaled a project with UFT One at enterprise level, and I am using it because it is very scalable compared to open-source tools and many other tools on the market."
"Micro Focus' Unified Functional Testing tool is shaping up to return as a major contender in the test automation field."
"This tool is awesome for automation even though it is expensive."
"It's a fine solution with good out-of-the-box protocols."
"With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files."
"Supports desktop, web and mobile product automation."
"If one is looking for a software testing tool for functional parameters with an automation approach, they can go for it without any more thinking and discussion."
 

Cons

"Its pricing is a bit high when compared to other SOA testing tools."
"They should come up with something like Fiddler to see the service status."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"The solution needs better marketing, training, promotion, and visibility because it is not visible."
"Cost is one area where there is room for improvement."
"It needs to be able to be used on Chrome, Firefox, and other browsers on Macs and not just Safari. That's a very key requirement for my organization."
"UFT has a recording feature. They could make the recording feature window bigger for whatever activities that I am recording. It would improve the user experience if they could create a separate floating panel (or have it automatically show on the side) once the recording starts."
"In cases of longer tests (in forms of so-called Mega Scripts), there can be a seriously huge usage of virtual memory by UFT that can lead to SystemOutOfMemory exceptions which are showstoppers and a huge annoyance."
"This tool is good for programming experts."
"UFT still requires some coding."
"The artificial intelligence functionality is applicable only on the web, and it should be expanded to cover non-web applications as well."
 

Pricing and Cost Advice

Information not available
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
"We have ALM licensing, and the tool is free of cost."
"It's a yearly subscription. There are no additional costs to the standard subscription."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"The price is reasonable."
"The solution is priced reasonably for what features it is providing. However, it might be expensive for some."
"OpenText UFT One is a very expensive solution."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
20%
Financial Services Firm
14%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise74
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

Service Test, HPE Service Test
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Tricentis, OpenText, Worksoft and others in Functional Testing Tools. Updated: October 2026.
920,769 professionals have used our research since 2012.