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Micro Focus Service Test [EOL] vs Sauce Labs comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Sauce Labs
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (11th), Test Automation Tools (19th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the graphical workflow."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"It has helped a lot in reducing the time that would be put in for a particular module."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"Allows us to do JIRA Cloud and BambooHR Integration."
"Their customer service is unmatched, and their help documents have all been recently updated."
"The temporary storage they are giving is just awesome."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
"Customer Service: Good. Technical Support: It's the best."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"Testing is very fast with this tool."
"We no longer need to support a huge farm of mobile devices - SauceLabs Real Device Cloud works pretty well for us."
 

Cons

"Its pricing is a bit high when compared to other SOA testing tools."
"They should come up with something like Fiddler to see the service status."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"Connectivity needs to increase."
"The connectivity needs improvement."
"The ability to configure the memory and CPU for the test machines should be included."
"Integration with Github, as well as several other similar tools, could be improved."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"Back in 2018 or 2019, I would have said that Sauce Labs' stability is horrible."
"It would be very good to see a short example of the code that needs to pass into Driver capabilities, something like auto-generation of this block."
"The real concern is the load time of applications or real devices when we start our tests."
 

Pricing and Cost Advice

Information not available
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"It is an expensive tool."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Go ahead please. Try it at a smaller scale."
"Their pricing is incredibly competitive."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"Trial the product and see if it suits your needs."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
16%
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Also Known As

Service Test, HPE Service Test
No data available
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Tricentis, Worksoft, OpenText and others in Functional Testing Tools. Updated: August 2026.
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