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Micro Focus Service Test [EOL] vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Sauce Labs
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Functional Testing Tools (12th), Test Automation Tools (16th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
AS
QA engineer at Siznam and Co
Provides real-time application monitoring, but the technical support services need improvement
They could improve the platform's customer support services. Many users, including myself, have experienced significant delays in response times and unsatisfactory resolutions when reaching out for assistance. The support team often provides generic recommendations that do not address the specific issues raised, leading to prolonged downtime. Additionally, there needs to be more proactive communication and follow-up on reported problems. Another area for improvement is keeping pace with updates to the latest libraries and technologies. For example, Sauce Labs' proprietary driver and Saucectl need to be updated more frequently to support the latest versions of popular testing frameworks like Playwright. This lag in compatibility means that users may miss out on critical features and improvements available in newer versions, necessitating workarounds or compromises in their testing workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped a lot in reducing the time that would be put in for a particular module."
"The most valuable feature is the graphical workflow."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"Testing is now easier and faster."
"A cross browser test platform is really important for a web designer, Sauce Lab providing a really fast, functional and with good quality service."
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"Overall, Sauce Labs has provided us with a VM farm that is virtually always up and running and has taken the burden off of us/myself of maintaining the VM farm."
"It has significantly enhanced our testing accuracy by approximately 50%."
"Without Sauce Labs, it would be really hard to achieve the software quality standards or the automation coverage that our clients need."
"Customer service is 10/10; Sauce Labs is quick to help and easy to reach out to for information or troubleshooting."
"Easy to integrate with the other platform for tracking purposes."
 

Cons

"Its pricing is a bit high when compared to other SOA testing tools."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"They should come up with something like Fiddler to see the service status."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"I think their logging could be improved a bit, possibly to include the output that I see on my command line (print statements, etc.) which help pin-point the error (if one happens) more easily."
"When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched."
"The ability to configure the memory and CPU for the test machines should be included."
"Integration with Github, as well as several other similar tools, could be improved."
"My company wanted test coverage for some devices that were not available on Sauce Labs so I still had to manage a small test lab with those devices."
"They should provide a JIRA integration plugin so that we can easily log issues."
"In our experience, we have also had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
"That said, our constant complaint is that it is kind of slow."
 

Pricing and Cost Advice

Information not available
"Compared with other services, Sauce Labs is a bit expensive."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"We have an enterprise account; it has worked great for our needs."
"Their pricing is incredibly competitive."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Trial the product and see if it suits your needs."
"It could be less like pay-per-use with a lower rate."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
8%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

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Earn 20 points
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Also Known As

Service Test, HPE Service Test
No data available
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
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