No more typing reviews! Try our Samantha, our new voice AI agent.

Micro Focus Service Test [EOL] vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Micro Focus Service Test [EOL]
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Featured Reviews

it_user375834 - PeerSpot reviewer
VRM - Venue Results Manager at a sports company with 1,001-5,000 employees
It made it easy for the test team to monitor and measure test execution​.
The most valuable features for us are Performance on execution Usage, once most of tasks are drag and drop, so you just need to drag the features during script preparation Integration with other ALM tools My team integrated test scripts from HP Service Test into HP QC ALM test management tool.…
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the graphical workflow."
"My team integrated test scripts from HP Service Test into HP QC ALM test management tool, which made it easy for the test team to monitor and measure test execution."
"Service Test is user friendly and requires QTP developers a relatively minimal learning curve to catch up with any changes in features that may get introduced by newer versions."
"The data validation used to take a lot of time, and now through Service Test it is done within minutes."
"It has helped a lot in reducing the time that would be put in for a particular module."
"Service Test provides different opportunities in SOA testing, which helps us to provide better SOA solutions to clients."
"To me, the Object Browser has proven to be the most valuable feature of this product."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"You can record your actions and play them back later."
"It's a great tool that covers many features and is straightforward with logs."
"The solution helps improve the stability of our product; it also decreases the work of our manual quality assurance engineers."
"It's very helpful that, when you have a recording in one application, in one navigator, you can replay every step in different applications."
"TestComplete is extremely efficient when it comes to scripting."
"Even with my limited programming knowledge, I was able to create automation tests using the Keyword Test feature."
 

Cons

"They should come up with something like Fiddler to see the service status."
"If the license server went down, all the HPST nodes would fail their automation tests, which would bring down the entire automated test infrastructure and people would think the current build was bad."
"Its pricing is a bit high when compared to other SOA testing tools."
"When an entire script is ready in the tool and there is a modification of WSDL at the final point, you need to form the code from scratch and there will be a lot of objects in the tool that wouldn't work after the inclusion of the new WSDL, which requires significant manual effort to fix."
"Service Test technology is primarily meant to test applications without user interface therefore falling short of helping in the test of UI applications unlike QTP."
"More APIs could be added."
"There could be API interfaces with this tool."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"The solution needs Mac OS support."
"There is a problem with usability because the speed decreases, which could be an issue with scalability because of too many hits on the site."
"It seems to crash once every two to three months."
"LoadComplete could be a little more user-friendly, but is still better than LoginVSI."
 

Pricing and Cost Advice

Information not available
"It is approximately $6,000 a year."
"The product is becoming more and more expensive."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"SmartBear TestComplete is an expensive tool."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"It comes with a high cost."
"We have a TestComplete 12 license."
report
Use our free recommendation engine to learn which Functional Testing Tools solutions are best for your needs.
889,955 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Financial Services Firm
13%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Service Test, HPE Service Test
No data available
 

Overview

 

Sample Customers

John Lewis, SEED Infotech, Bajaj Allianz, TMNAS, Hexaware, Brewin Dolphin, A U.S. bank
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, BrowserStack, Worksoft and others in Functional Testing Tools. Updated: April 2026.
889,955 professionals have used our research since 2012.