Try our new research platform with insights from 80,000+ expert users

MetricStream vs RSA Archer vs Resolver GRC Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the GRC category, the mindshare of MetricStream is 5.3%, up from 3.9% compared to the previous year. The mindshare of Resolver GRC Suite is 1.5%, up from 1.5% compared to the previous year. The mindshare of RSA Archer is 15.9%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.
PB
Effective contract and risk management enhances document oversight
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, and the complete risk assessment, RCSA. Everything is managed in this operational system The third-party risk management, contract management, and KCSA management features are very…
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"Resolver GRC Suite is stable and reliable."
"The dashboard is nice. We can provide different levels of access to users based on their titles, privileges, rights, etc. It streamlines the process of auditing and technical compliance."
"From my perspective as a customer and end user, RSA is about the look and feel."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"RSA Archer has reduced the time and effort required for meetings."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"Solution is scalable."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"Resolver GRC Suite does not have AI functionality, and maybe that could add some value."
"GRC Suite could have better third-party risk assessment. Maybe they can have a module that can perform certain jobs like security incident and vulnerability management because I haven't seen this module on their platform."
"Its customization features could be better."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"Initially, technical support is a little weak, and I would rate it six out of ten. The issue with initial support is that new engineers are often not as experienced."
"The technology's a little outdated."
"An area for improvement would be the user interface. They could also offer more on-demand applications free of cost."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"Solution could use more inbuilt applications."
"I find the tech support to be inadequately knowledgeable."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
Information not available
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
"It is not expensive. It is reasonable. We only pay for the licensing."
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The solution is not at all a cheap product."
"The solution’s pricing is moderate."
"Fairly highly-priced, especially for smaller companies."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
report
Use our free recommendation engine to learn which GRC solutions are best for your needs.
865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
7%
Comms Service Provider
5%
No data available
Financial Services Firm
23%
Insurance Company
12%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM ...
What needs improvement with Resolver GRC Suite?
Resolver GRC Suite does not have AI functionality, and maybe that could add some value.
What advice do you have for others considering Resolver GRC Suite?
Resolver GRC Suite is a good management tool. I recommend that those who want to use it should have a basic understan...
What is your primary use case for Resolver GRC Suite?
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, ...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks h...
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It woul...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The ...
 

Comparisons

No data available
 

Also Known As

No data available
BPS Resolver GRC Suite, Resolver IT Risk & Compliance Management, Resolver ERM, Resolver Compliance, Resolver Internal Audit
Archer
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
21st Century Fox, Air Canada, Citi, Microsoft, Motorola, Bank Financial Group, Walmart, Progressive, Dakley
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: August 2025.
865,164 professionals have used our research since 2012.