Try our new research platform with insights from 80,000+ expert users

MetricStream vs RSA Archer vs Resolver GRC Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the GRC category, the mindshare of MetricStream is 5.4%, up from 3.8% compared to the previous year. The mindshare of Resolver GRC Suite is 1.4%, up from 1.3% compared to the previous year. The mindshare of RSA Archer is 17.4%, up from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

AP
Reasonably priced, stable, with out of the box deployment, and has good local support
They have now reworked it. The interface is mobile-friendly and it is getting a good response from our customers. It's a very good feature that the product offers. It is also available as a cloud option, which is getting a lot of interest from customers who are looking into the GRCC. It is very useful, especially in the solution platform. It has good features and good functionality, and our customers feel there is a lot of merit in that. I think that the portal is constantly improving. They do their own enhancements very often. They keep doing those enhancements from their site itself.
PB
Effective contract and risk management enhances document oversight
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, and the complete risk assessment, RCSA. Everything is managed in this operational system The third-party risk management, contract management, and KCSA management features are very…
IMRAN ALMARZOOQI - PeerSpot reviewer
Automates compliance management effectively but needs improved interface and dashboards
The tool basically automates whatever processes you already have, so I cannot specify improvements in that regard. However, my main issue with Archer is the graphics. The graphics have always been lacking. I always need to depend on another tool to read information from Archer to have better dashboards. It is like using Linux, and it has a Linux mindset and interface. I want to use Archer for top management and CEOs, but it looks too technical, and the dashboards are not really friendly. They are bulky, like opening an old Nintendo system from nineteen-ninety. The management agrees that Archer lacks in terms of presentation and dashboarding. It is complex, not user-friendly, and bulky. The interface just looks old.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"The dashboard is nice. We can provide different levels of access to users based on their titles, privileges, rights, etc. It streamlines the process of auditing and technical compliance."
"Resolver GRC Suite is stable and reliable."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"The most valuable feature is the enterprise module, which provides the capability of having all of the information stored and linked with everything else."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
"Archer has simplified our security audits. It's made it easier to raise and trigger questionnaires to customers."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"The product is very flexible."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"Resolver GRC Suite does not have AI functionality, and maybe that could add some value."
"GRC Suite could have better third-party risk assessment. Maybe they can have a module that can perform certain jobs like security incident and vulnerability management because I haven't seen this module on their platform."
"The product is expensive."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"I find the tech support to be inadequately knowledgeable."
"Slow turnaround time from support team."
"A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
Information not available
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"Fairly highly-priced, especially for smaller companies."
"The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
"At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
"The solution’s pricing is moderate."
"I am not sure about other companies, but it's quite expensive."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
"It is not expensive. It is reasonable. We only pay for the licensing."
report
Use our free recommendation engine to learn which GRC solutions are best for your needs.
852,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
19%
Computer Software Company
9%
Insurance Company
5%
No data available
Educational Organization
43%
Financial Services Firm
14%
Computer Software Company
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM ...
What needs improvement with Resolver GRC Suite?
Resolver GRC Suite does not have AI functionality, and maybe that could add some value.
What advice do you have for others considering Resolver GRC Suite?
Resolver GRC Suite is a good management tool. I recommend that those who want to use it should have a basic understan...
What is your primary use case for Resolver GRC Suite?
I use Resolver GRC Suite for complete document management for risk management policies, third-party risk management, ...
What do you like most about RSA Archer?
It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks h...
What needs improvement with RSA Archer?
If the user needs to fill data, they need to go to one page and then to the next page if they can reduce the number o...
What is your primary use case for RSA Archer?
I perform all of our information security management governance and risk -related activities through Archer. My organ...
 

Comparisons

No data available
 

Also Known As

No data available
BPS Resolver GRC Suite, Resolver IT Risk & Compliance Management, Resolver ERM, Resolver Compliance, Resolver Internal Audit
Archer
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
21st Century Fox, Air Canada, Citi, Microsoft, Motorola, Bank Financial Group, Walmart, Progressive, Dakley
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, MEGA International and others in GRC. Updated: May 2025.
852,649 professionals have used our research since 2012.