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MetricStream vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
10th
Ranking in IT Vendor Risk Management
18th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Continuous Controls Monitoring (9th), IT Governance (4th)
OneTrust GRC
Ranking in GRC
2nd
Ranking in IT Vendor Risk Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the GRC category, the mindshare of MetricStream is 3.1%, down from 4.8% compared to the previous year. The mindshare of OneTrust GRC is 3.3%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
OneTrust GRC3.3%
MetricStream3.1%
Other93.6%
GRC
 

Featured Reviews

JQ
Owner at a consultancy with 1-10 employees
Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades
MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.
Gerald Pegg - PeerSpot reviewer
Governance Risk and Compliance Coordinator at HUB International
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"The interface is mobile-friendly and it is getting a good response from our customers."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"As a solution for IT risks, it is a very good product."
"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."
"OneTrust GRC is stable."
"The product helps us streamline audit and incident management processes."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"OneTrust GRC offers policy management, including documentation, distribution, attestation, and policy management."
"We receive notifications or cases and prioritize them accordingly, which helps us address issues promptly."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"The implementation of OneTrust could have been smoother, particularly in terms of scoping for those outside of governance, risk, and compliance."
"I haven't seen any return on investment using the solution. If I had the opportunity, I would use a different solution."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"The product is not that easy to set up."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
"I wish there were more customization options, particularly within the privacy rights automation module."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"The solution is expensive."
"OneTrust GRC's licensing costs about $15,000 per module."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"The platform is expensive."
"I found the pricing and setup cost very reasonable."
"OneTrust GRC is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
7%
Computer Software Company
6%
Comms Service Provider
6%
Financial Services Firm
12%
Energy/Utilities Company
7%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What are the main differences between RSA Archer, MetricStream and IBM OpenPages?
RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM OpenPages has a slightly upper hand as IBM has come up with powerful Artificial ...
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Also Known As

No data available
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
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Find out what your peers are saying about MetricStream vs. OneTrust GRC and other solutions. Updated: March 2026.
884,732 professionals have used our research since 2012.