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ManageEngine Log360 vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
Sentiment score
6.8
One Identity Safeguard boosts security, reduces investigation time, cuts costs, and improves efficiency by automating access control.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
System Engineer at Corporate Projukti Limited
We have seen a 12% return on investment with One Identity Safeguard, and we have saved a significant amount of money.
CTO at DishIs Technologies
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.
office administrator at Gitarattan International Business School
 

Customer Service

Sentiment score
7.2
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
Sentiment score
6.8
One Identity Safeguard's customer service is praised for efficiency and reliability, despite occasional inconsistencies in response times.
The solutions they provide are valuable.
System Engineer at Corporate Projukti Limited
The support provided by ManageEngine Log360 is fantastic.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
Sentiment score
7.3
One Identity Safeguard scales well for most environments but requires infrastructure planning and improvements in high availability and cost management.
The technical support from ManageEngine is very good.
System Engineer at Corporate Projukti Limited
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
I would rate it a nine out of ten for scalability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.5
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
Sentiment score
7.8
One Identity Safeguard is stable, performant, with reliable support, minor bugs, and effective high availability configurations enhance robustness.
I would rate it a nine out of ten for stability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
One Identity Safeguard is very stable and can handle the workload easily; I have not seen any downtime.
office administrator at Gitarattan International Business School
 

Room For Improvement

ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
One Identity Safeguard needs integration improvements, better session management, intuitive interfaces, and enhanced support, with demands for lower pricing.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
Enterprise users find One Identity Safeguard pricey but justified by its value, offering competitive, flexible pricing and robust capabilities.
The price is suitable from a perspective of different pricing options.
System Engineer at Corporate Projukti Limited
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
 

Valuable Features

Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
One Identity Safeguard enhances security with session recording, privileged access management, and seamless integration while simplifying compliance and reducing risks.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
 

Categories and Ranking

ManageEngine Log360
Ranking in User Entity Behavior Analytics (UEBA)
11th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Log Management (16th), Security Information and Event Management (SIEM) (13th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
52
Ranking in other categories
Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (3rd)
 

Mindshare comparison

As of January 2026, in the User Entity Behavior Analytics (UEBA) category, the mindshare of ManageEngine Log360 is 2.4%, down from 3.1% compared to the previous year. The mindshare of One Identity Safeguard is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA) Market Share Distribution
ProductMarket Share (%)
One Identity Safeguard2.5%
ManageEngine Log3602.4%
Other95.1%
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
SachinShelar - PeerSpot reviewer
Manager, Account Services Delivery at Softcell Technologies Limited
Privileged access has become centralized and streamlines multi-client audits and compliance
The best features we can highlight are privileged password vaulting and automatic password rotation, just-in-time privileged access, and session monitoring and recording. These features together stand out because they significantly reduce credential exposure, enforce least privilege access, and provide full auditing visibility across multiple client environments, as we are a service delivery and IT service delivery company with multiple customer environments and access. We rely most on just-in-time privileged access with credential vaulting. It is easy for the team to use day-to-day because access requests and approvals are streamlined and automated. Credentials are never exposed and sessions are automatically logged. After initial setup, adoption was smooth and it fit well into our existing operational workflows without adding stress to our operational team to adapt to the new technology. One Identity Safeguard has strengthened privileged access security across our multiple client environments. We have seen a reduction in shared credentials and unauthorized access. We have also seen faster approval for admin tasks and improved audit readiness. It has streamlined compliance reporting and reduced the operational risk of managing multiple client environments manually. Implementing this solution, we have reduced privileged account-related incidents by thirty percent. We have also cut manual password management time by nearly fifty to sixty percent. Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
report
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
Healthcare Company
7%
Computer Software Company
11%
University
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise17
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with pricing, setup cost, and licensing has been a good experience overall, as the back and forth with One Identity is something that is acceptable; other tools have options to do thi...
What needs improvement with One Identity Safeguard?
One Identity Safeguard could be improved with a password manager and an identity manager as one big access management system. I believe improvements could be made around integrating with other tools.
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard is using only one module for privileged session, which we use for admins and contractors. A quick specific example of how my team uses One Identity Safeg...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Cavium
Find out what your peers are saying about ManageEngine Log360 vs. One Identity Safeguard and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.