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One Identity Safeguard vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
One Identity Safeguard offers cost-effective security, enhancing compliance and efficiency while minimizing risks from insider and external threats.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
We have seen a 12% return on investment with One Identity Safeguard, and we have saved a significant amount of money.
CTO at DishIs Technologies
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
We have seen a return on investment mainly in security, and we have improved substantially, saving a lot of time as well.
Python Developer An Application Analysts. at All Solutions
 

Customer Service

Sentiment score
6.6
One Identity Safeguard's support is often praised, though some experience delays; premier support is valued for urgent issues.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.2
Opinions on One Identity Safeguard's scalability vary, with some noting challenges, while others appreciate its flexibility and architecture.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
I would rate it a nine out of ten for scalability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.6
One Identity Safeguard is stable and reliable, with high performance and helpful support, despite occasional bugs and resource concerns.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
I would rate it a nine out of ten for stability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
I encounter problems primarily with the failover procedure.
Consultant at a tech vendor with 11-50 employees
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

One Identity Safeguard needs improvements in usability, integration, and support, with focus on optimization, customization, and multilingual options.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

One Identity Safeguard's pricing is higher than competitors but valued for its logical licensing and flexibility in larger deployments.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

One Identity Safeguard enhances security with seamless integration, intuitive interface, and robust session management, preferred for complex environments.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
User Entity Behavior Analytics (UEBA) (9th), Privileged Access Management (PAM) (6th), Non-Human Identity Management (NHIM) (6th)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st), AI IT Support (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. One Identity Safeguard is designed for Privileged Access Management (PAM) and holds a mindshare of 3.4%, down 4.3% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on User Provisioning Software, holds 26.8% mindshare, down 31.9% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
One Identity Safeguard3.4%
CyberArk Privileged Access Manager12.8%
WALLIX Bastion5.9%
Other77.9%
Privileged Access Management (PAM)
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud26.8%
Saviynt12.5%
One Identity Manager10.3%
Other50.400000000000006%
User Provisioning Software
 

Featured Reviews

SachinShelar - PeerSpot reviewer
Manager, Account Services Delivery at Softcell Technologies Limited
Privileged access has become centralized and streamlines multi-client audits and compliance
The best features we can highlight are privileged password vaulting and automatic password rotation, just-in-time privileged access, and session monitoring and recording. These features together stand out because they significantly reduce credential exposure, enforce least privilege access, and provide full auditing visibility across multiple client environments, as we are a service delivery and IT service delivery company with multiple customer environments and access. We rely most on just-in-time privileged access with credential vaulting. It is easy for the team to use day-to-day because access requests and approvals are streamlined and automated. Credentials are never exposed and sessions are automatically logged. After initial setup, adoption was smooth and it fit well into our existing operational workflows without adding stress to our operational team to adapt to the new technology. One Identity Safeguard has strengthened privileged access security across our multiple client environments. We have seen a reduction in shared credentials and unauthorized access. We have also seen faster approval for admin tasks and improved audit readiness. It has streamlined compliance reporting and reduced the operational risk of managing multiple client environments manually. Implementing this solution, we have reduced privileged account-related incidents by thirty percent. We have also cut manual password management time by nearly fifty to sixty percent. Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
9%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise16
Large Enterprise19
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with the pricing, setup cost, and licensing of One Identity Safeguard is that pricing is good, especially in the long term, as it's way better than CyberArk's, and the other costs are...
What needs improvement with One Identity Safeguard?
One Identity Safeguard could be improved by reducing pricing a little bit, and while the support team is mostly good, better pricing would also be advantageous. Regarding needed improvements, the i...
What is your primary use case for One Identity Safeguard?
Our main use case for One Identity Safeguard is access management and session management for our privileged users. A specific example of how we use One Identity Safeguard for privileged users invol...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Cavium
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk, Delinea, Okta and others in Privileged Access Management (PAM). Updated: December 2025.
879,259 professionals have used our research since 2012.