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MailChimp vs SendPulse comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SendPulse
Ranking in Cloud Email
11th
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Email category, the mindshare of MailChimp is 6.5%, down from 14.2% compared to the previous year. The mindshare of SendPulse is 2.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp6.5%
SendPulse2.7%
Other90.8%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
it_user520110 - PeerSpot reviewer
Investor at a tech company with 51-200 employees
It provides a mix of communication channels. I have never seen downtime.
It provides a great mix of communication channels We have a better process of customer engagement because of the better open rate of our marketing newsletters. It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ease of configuration and the templated emails."
"The email scheduling has been quite useful."
"Running email campaigns is easy and straightforward."
"It’s very easy, and you can start using it without being an expert in e-marketing."
"We managed to easily build and send modern, nice looking, relevant newsletters to hundreds of followers, analyze our projects and think of new and better ways to do it, because of the diversity that comes with it."
"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."
"For those starting out, this free version gives you a very professional look."
"MailChimp's most important functionality is its automation feature."
"Setup was very easy, really good platform."
"The email resend feature alone made this product worth the money."
"We have a better process of customer engagement because of the better open rate of our marketing newsletters."
"The drag-and-drop email builder is the most valuable feature."
 

Cons

"Automated workflows do not have control for dynamic behavioral targeting in any way."
"The WYSIWYG editor doesn't work in the email client that IBM uses, so I've had to completely code out the email."
"Customer service: Not timely, but somewhat effective when on paid plans."
"Pretty much everything, and the RSS campaign is the only reason we stick with MailChimp."
"While it has many capabilities it could be more user-friendly."
"It would be great to be able to create broader segments for campaigns."
"I don't have any issues with the service."
"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
"Would be great if deliverability % would be better."
"I would like to see more integration with other apps and browsers."
"It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster."
 

Pricing and Cost Advice

"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
Polish Airlines LOT, Swatch, Karcher, Aeroflot, Radisson Hotels and Resorts
Find out what your peers are saying about MailChimp vs. SendPulse and other solutions. Updated: September 2026.
912,930 professionals have used our research since 2012.