Magento vs Oracle Commerce Cloud comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Magento and Oracle Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Softline and others in eCommerce Platforms.
To learn more, read our detailed eCommerce Platforms Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution.""Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive.""The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools.""The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."

More Magento Pros →

"The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the customer."

More Oracle Commerce Cloud Pros →

Cons
"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system.""The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better.""The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays.""Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."

More Magento Cons →

"Oracle Commerce Cloud could improve the accessibility features."

More Oracle Commerce Cloud Cons →

Pricing and Cost Advice
  • "Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
  • "This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
  • More Magento Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly.
    Top Answer:The price of the solution currently does not make sense because there are too many platforms that are very low scale, easy to use, and plug and play, such as Shopify or WooCommerce. These platforms… more »
    Top Answer:The most valuable features of Oracle Commerce Cloud are it provides all sorts of administrative essentials for our commerce. It helps deliver products from production from the supplier to the… more »
    Top Answer:Oracle Commerce Cloud could improve the accessibility features.
    Top Answer:We are using Oracle Commerce Cloud to create our POS agent administrators and customer shopping sites.
    Ranking
    4th
    out of 57 in eCommerce Platforms
    Views
    2,956
    Comparisons
    2,136
    Reviews
    4
    Average Words per Review
    1,018
    Rating
    7.0
    9th
    out of 57 in eCommerce Platforms
    Views
    1,638
    Comparisons
    1,343
    Reviews
    1
    Average Words per Review
    270
    Rating
    7.0
    Comparisons
    Also Known As
    Commerce Cloud
    Learn More
    Overview

    Magento is a powerful open-source ecommerce website platform that helps build multi-channel commerce experiences for B2B and B2C customers via a single platform. Some of its most useful tools are marketing, search engine optimization, and catalog-management tools.

    Magento Features

    Magento has many valuable key features. Some of the most useful ones include:

    • Product management
    • Category management
    • Inventory management
    • Client account
    • Customer service
    • Order management
    • Payments
    • Search technology
    • International support
    • Promotional and marketing tools
    • Analyze and report

    Magento Benefits

    There are several benefits to implementing Magento. Some of the biggest advantages the solution offers include:

    • Customization: Magento provides you with the flexibility of customization. In addition, it gives you the option to extend your platform to create unique and differentiated branded experiences. The platform adapts well to change and has the potential to be modified to meet the requirements of shop owners.
    • Flexibility with hosting services: With Magento, you can choose the hosting platform of your choice.
    • Responsive mobile: Both the free community edition and the enterprise version of Magento incorporate the HTML5 platform to maximize the mobile shopping experience, allowing your ecommerce store to always be optimized. 
    • Multi-platform integration: Magento makes it easy to integrate third-party add-ons and modules and also allows shop owners to add Google Analytics and other such third-party integrations (like eBay, Paypal, Mail Chimp, etc.) to their site to aid in data analysis.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Magento solution.

    PeerSpot user Chirag B., Founder and CEO at Coduzion Technologies Pvt Ltd., says, "Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

    A Head of Service Delivery at a tech services company mentions, “As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution.”

    Ali A., CEO at AA Logics, comments, “The most valuable feature of this solution is its modular approach. The ecosystem includes thousands of vendors who are providing third-party add-ons. For anybody who is implementing this solution, they can easily get these extensions for a very cheap price, or even for free, from the market. This provides good value to small and medium-sized customers. Not only can they build a system at a cheap price, but they can get it live very quickly. Many of our clients integrate this with third-party ERP and accounting applications.”

    Oscar D., Deputy CEO at Pedro Garcia, explains, "The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."

    Oracle Commerce Cloud is a unified SaaS solution that helps commerce professionals to innovate quickly, with the ability to deliver connected, personalized experiences and drive customer engagement, sales, and loyalty across channels. Oracle Commerce Cloud includes a rich set of out-of-the-box applications encompassing administration, customer support, and web storefront capabilities. Backed by a set of RESTful APIs, each of the applications allows the integration of Commerce Cloud features into other applications and channels.

    Oracle Commerce Cloud Features

    Oracle Commerce Cloud has many valuable key features. Some of the most useful ones include:

    • Product browsing and discovery
    • Advanced product search including guided search
    • Promotions and discounts
    • Personalized content and offers
    • Personalized product recommendations based on advanced AI technologies
    • Multiple payment methods including loyalty points and split payments
    • Multiple ship-to destinations including buy online and pick up in store
    • Sharable wish lists
    • User profile management
    • Business account management (B2B)
    • Account-specific catalogs and pricing (B2B)
    • Order approval and spending limits (B2B)
    • Scheduled recurring orders (B2B)
    • Support for 40+ languages and 60+ currencies

    Oracle Commerce Cloud Benefits

    There are several benefits to implementing Oracle Commerce Cloud. Some of the biggest advantages the solution offers include:

    • Customizable and extensible: Using Oracle Commerce Cloud, storefront designers are able to create page layouts, branding, and content via the drag-and-drop Design Studio in the Oracle Commerce Cloud administration tool to define the shopper experience.
    • Custom widgets: The solution offers custom widgets which enable you to extend your shopper experience to include features such as advanced product configuration, and advanced visualization techniques like new payment schemes, augmented reality, third-party content and product reviews, as well as chatbot capabilities.
    • Unified administration tool: Oracle Commerce Cloud has a unified administration tool that consolidates all site management features into a single, easy-to-use web-based interface. This tool can help you do things like manage catalogs, pricing, promotions, and media, create A/B tests to determine the most effective content and offers, configure and manage extensions and webhooks to extend your business logic, and much more.
    • Commerce Cloud Agent Console: With this tool, customer service representatives can act on behalf of customers. By using the agent console, service representatives can create, search for, and update orders. In addition, they can complete orders started in other channels, cancel orders, and manage returns and exchanges easily.
    • Extensibility, integration, and headless architectures: Oracle Commerce Cloud was designed to be flexible, extensible, and easy to integrate at every level of the technology stack.
    • API-first platform: Every single feature in Oracle Commerce Cloud is available through the API — from all the features in the storefront, to site creation and management, to customer service capabilities like order and account management. By using Oracle Commerce Cloud APIs, you can incorporate storefront, administration, and customer service functionalities into any channel or application.
    • Server-side extensions: Users can extend Oracle Commerce Cloud business logic by creating business functions and REST endpoints. Moreover, extensions can be written in JavaScript using the industry-standard Node.js platform and can be uploaded to Oracle Commerce Cloud to run in a secure, managed PCI-compliant environment.

    Offer
    Learn more about Magento
    Learn more about Oracle Commerce Cloud
    Sample Customers
    Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
    Moleskine, Corello, The Vermont Country Store, Team Sportia
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider15%
    Retailer9%
    Media Company5%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Retailer11%
    Comms Service Provider9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business94%
    Midsize Enterprise6%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise10%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    eCommerce Platforms
    November 2022
    Find out what your peers are saying about Salesforce, SAP, Softline and others in eCommerce Platforms. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    Magento is ranked 4th in eCommerce Platforms with 4 reviews while Oracle Commerce Cloud is ranked 9th in eCommerce Platforms with 1 review. Magento is rated 7.0, while Oracle Commerce Cloud is rated 7.0. The top reviewer of Magento writes "Handles order processing, customer management, configuration, third party payment integration, and shipping matters". On the other hand, the top reviewer of Oracle Commerce Cloud writes "Provides administrative essentials, scalable, but stability could improve". Magento is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Oracle ATG, HCL Digital Commerce and Shopify, whereas Oracle Commerce Cloud is most compared with Oracle ATG, Oracle iStore, SAP Hybris Commerce, Shopify and Salesforce Commerce Cloud.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.