2018-07-24T16:20:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What do you like most about Magento?

Hi Everyone,

What do you like most about Magento?

Thanks for sharing your thoughts with the community!

7
PeerSpot user
7 Answers
Oscar Del Ama - PeerSpot reviewer
Deputy CEO at Pedro Garcia
Real User
Top 5Leaderboard
2021-08-17T15:51:12Z
Aug 17, 2021

The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly.

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IG
Digital Strategy Consultant at a consultancy with 11-50 employees
Real User
Top 5Leaderboard
2021-05-18T20:59:14Z
May 18, 2021

The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools.

SN
Head of Service Delivery at a tech services company with 201-500 employees
Consultant
Top 20
2021-04-01T09:14:31Z
Apr 1, 2021

As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users.

You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution.

Ali Asif - PeerSpot reviewer
CEO at AA Logics
Real User
2020-10-19T09:33:43Z
Oct 19, 2020

The ecosystem includes thousands of vendors who are providing third-party add-ons.

Chirag Bhavsar - PeerSpot reviewer
Founder and CEO at Coduzion Technologies Pvt Ltd
Real User
2020-10-14T06:36:00Z
Oct 14, 2020

Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive.

.Kim Murphy - PeerSpot reviewer
Owner at Designz23
Consultant
2019-08-10T21:23:00Z
Aug 10, 2019

The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications.

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Michael Grove - PeerSpot reviewer
Web Developer at Indiana
Real User
2018-07-24T16:20:00Z
Jul 24, 2018

We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 17, 2021
Please share with the community what you think needs improvement with Magento. What are its weaknesses? What would you like to see changed in a future version?
2 out of 4 answers
Chirag Bhavsar - PeerSpot reviewer
Founder and CEO at Coduzion Technologies Pvt Ltd
Oct 14, 2020
Magento has a solution for every business scale, but there were a few issues in the framework itself where there were minor performance issues which they are now working on. Hopefully within six to seven months, if those performance issues are fixed, they will provide a more flexible headless e-commerce approach to their framework, then there will be a greater scope for them overall to be on the larger scale. They are already a competitor with Shopify, but this can put them more on point on to the merchants. Because Magento is relatively new, even though Magento 1 has been in market for 16 or 17 years, Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later.
SN
Head of Service Delivery at a tech services company with 201-500 employees
Apr 1, 2021
I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 17, 2021
If you were talking to someone whose organization is considering Magento, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 5 answers
Chirag Bhavsar - PeerSpot reviewer
Founder and CEO at Coduzion Technologies Pvt Ltd
Oct 14, 2020
They should have a ready-made plan or know if they want to integrate their shop or they want to use this solution, and they should have a proper plan before going ahead. That is because this is a slightly complex e-commerce system, so you have to be ready with all the requirements in very great detail, much more than just going randomly with notes. Everything should be well documented in the plan before the execution. If that's done, then I think Magento will help in a greater way to solve your problem. Magento offers a certification program. I would say developers should learn the right way and they should get the certification. Those certifications help us to be a credible source so that merchants can approach us and you can get the work right away. The lessons I have learned are that overall it is a good e-commerce framework and it helps to understand certain programming concepts in depth. Because e-commerce is a slightly complex framework, before giving any estimates or before determining anything, there is always a physical checkup needed to be done on the server or whatever shop the person is trying to set up. On the personal side, it has helped me to evolve as a programmer because the program metric concepts are all getting used here. So it's a great framework for all the developers who want to work on proper programming and want to do things the right way. For them, it's kind of a knowledge bank. It has been helpful in learning other e-commerce frameworks more efficiently once I had a full knowledge of this framework. On a scale of one to 10, where 10 is best, I would rate Magento as an eight. It has already achieved what needs to be done, but I feel that to get a nine, they have to do certain things right, and I hope they will be able to achieve it within six to eight months. It is a good product to have for businesses who want to set up online businesses. That's the main unique selling proposition of this product.
Ali Asif - PeerSpot reviewer
CEO at AA Logics
Oct 19, 2020
I would rate this solution an eight out of ten.
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