

Trellix Helix Connect and Logz.io are competitive data management and analytics products. Trellix Helix Connect has robust support and competitive pricing, but Logz.io offers a comprehensive feature set that justifies its higher price.
Features: Trellix Helix Connect provides advanced threat detection, automation, and integration with over 400 connectors, aiding both small and large environments. Logz.io supports real-time monitoring, scalability, and an extensive integration library, valuable for complex environments. It has tight integration of logging and observability metrics, which simplifies monitoring and debugging.
Room for Improvement: Trellix Helix Connect could enhance its automation features despite providing basic automation capabilities. Also, it might improve scalability and integration depth. Logz.io could refine its integration process for users unfamiliar with extensive configurations, improve initial deployment assistance, and provide more cost-effective logging solutions to optimize storage expenses.
Ease of Deployment and Customer Service: Trellix Helix Connect is acclaimed for its simple deployment and responsive customer service. Logz.io also offers easy deployment but stands out with its proactive support approach and comprehensive user resources.
Pricing and ROI: Trellix Helix Connect is priced competitively, focusing on reducing upfront costs, offering good ROI over time. Logz.io’s higher cost is offset by its extensive features, providing excellent ROI for complex technical setups.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
It is not the cheapest, but also not the most expensive solution.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Trellix Helix Connect | 1.0% |
| Logz.io | 0.6% |
| Other | 98.4% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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