

Logz.io and Grafana Loki compete in the log management solutions market. Logz.io appears to have an upper hand in customer support and deployment experience, while Grafana Loki shines with advanced features.
Features: Logz.io offers diverse integration capabilities, an efficient alerting system, and a broader range of integrations. Grafana Loki provides seamless integration with Grafana dashboards, effective log query performance, and superior data visualization.
Room for Improvement: Logz.io can improve search functionality, log loading times, and offer more comprehensive user guides. Grafana Loki needs enhanced documentation, a simplified configuration process, and more intuitive user interfaces.
Ease of Deployment and Customer Service: Logz.io is known for straightforward deployment and responsive customer service. Grafana Loki has a complex setup process and less responsive support.
Pricing and ROI: Logz.io's pricing is seen as favorable, providing a good ROI. Grafana Loki's pricing is higher, justified by its robust features, with users willing to invest in its advanced functionalities.
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
We have not had to open any tickets yet, as we solve issues through forums and wikis.
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
Loki offers great scalability, allowing us to manage and compress logs extensively.
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
The cloud version is competitively priced compared to other market solutions.
Since it is an open source tool, there are no charges or fees.
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Grafana Loki is notably cost-effective.
The most valuable part of Loki is the ability to filter logs by keywords and devices.
| Product | Market Share (%) |
|---|---|
| Grafana Loki | 6.3% |
| Logz.io | 0.7% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 8 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.
The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.
By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.
Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.
Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.