LogicMonitor vs NETSCOUT vSTREAM comparison

LogicMonitor and NETSCOUT are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #9 with an average rating of 9.2, while NETSCOUT is ranked #79. LogicMonitor holds a 1.9% mindshare in NMS, compared to NETSCOUT’s 0.3% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,396 Views
2,298 Comparison Views

100% willing to recommend

NETSCOUT vSTREAM

Read 3 NETSCOUT vSTREAM reviews

432 Views
333 Comparison Views

100% willing to recommend

LogicMonitor

NETSCOUT vSTREAM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

LogicMonitor and NETSCOUT vSTREAM are network monitoring solutions. LogicMonitor has the upper hand in pricing and customer support, while NETSCOUT vSTREAM offers more robust features.

Features: LogicMonitor provides comprehensive monitoring with a focus on cloud and hybrid infrastructure integration. It includes strong analytics and is known for ease of integration. NETSCOUT vSTREAM offers extensive traffic analysis and network visibility, targeting large-scale environments requiring deep packet-level insights. Its feature set is designed for intensive network monitoring tasks.

Room for Improvement: LogicMonitor could enhance its feature set to match high-density network monitoring. Its cloud-centric approach might not cater to all specific monitoring requirements in large enterprises. Further development in traffic analysis capabilities could make it more competitive. NETSCOUT vSTREAM could benefit from simplified deployment processes to reduce complexity. Improving ease of use without compromising features would make it more accessible. Enhancing affordability could widen its market reach.

Ease of Deployment and Customer Service: LogicMonitor uses a cloud-centric deployment model, which is streamlined and supported by responsive customer service, allowing quick issue resolution. NETSCOUT vSTREAM, though supported with ample documentation and support, has a more complex deployment due to its detailed monitoring feature set, requiring specialized IT effort.

Pricing and ROI: LogicMonitor offers a more approachable setup cost and demonstrates good ROI through lower initial investment, being adaptable to various infrastructures. NETSCOUT vSTREAM involves higher upfront costs but offers substantial ROI in environments where comprehensive network monitoring is crucial.

To learn more, read our detailed LogicMonitor vs. NETSCOUT vSTREAM Report (Updated: April 2025).

Buyer's Guide

LogicMonitor vs. NETSCOUT vSTREAM

April 2025

Download the complete report

Helped 850,671 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

9th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (16th), IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

NETSCOUT vSTREAM

Ranking in Network Monitoring Software

79th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. The mindshare of NETSCOUT vSTREAM is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Moreno Musardo

Consultant

Troubleshooting at the packet level helps us resolve issues more quickly

The solution provides increased visibility during an IT deployment. It enables us to troubleshoot a service when it is down. As we expand our company, more users are using the tool to quickly resolve issues. It helps us and them get to root cause quickly. For example, last week a DNS was not running anymore. We checked the packet and saw that there was a buffer overload. It has cut our overall troubleshooting time. Sometimes it took a month to troubleshoot something that we can now do within days. nGenius has helped increase application or network uptime. The DNS I mentioned is now a better server with more capacity than before, because of our troubleshooting. We see a measurable decrease in mean time to know and mean time to repair. We see that when our customers are using this tool, their stability on the link is getting better and better, every time they use it. Also, we use the solution for unified communication application performance and it helps with uptime and end-user experience. Sometimes the quality of voice calls is not good enough, so we use the Media Monitor to check the quality in real-time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."

More LogicMonitor pros

"One of the valuable features is the packet decoding."

"vSTREAM gives us better visibility and reporting about our network infrastructure, allowing for cost-optimization."

Cons

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"Role-based permissions could be better and updating modules could be smoother."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

More LogicMonitor cons

"I would like for it to have a smaller footprint of the virtual appliance and better performance."

"I would like to see improvements made to the user guide."

"Room for improvement exists in filtering in the packet decode."

Pricing and Cost Advice

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"The solution is not expensive."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

More LogicMonitor pricing and cost advice

"Licensing is quite expensive."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

850,671 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Financial Services Firm

14%

Computer Software Company

13%

Government

12%

Energy/Utilities Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

Ask a question

Earn 20 points

Comparisons

Zabbix vs LogicMonitor

Compared 9% of the time

OpsRamp vs LogicMonitor

Compared 8% of the time

SCOM vs LogicMonitor

Compared 7% of the time

ScienceLogic vs LogicMonitor

Compared 7% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

More LogicMonitor Competitors

NETSCOUT nGeniusONE vs NETSCOUT vSTREAM

Compared 100% of the time

More NETSCOUT vSTREAM Competitors

Product Reports

Buyer's Guide

LogicMonitor

April 2025

Download LogicMonitor product report

Buyer's Guide

Network Monitoring Software

April 2025

Download NETSCOUT vSTREAM product report

Also Known As

No data available

vSTREAM

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

The vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same level of visibility within virtualized and cloud infrastructures that is already possible in physical environments. The vSTREAM virtual appliance is ideal for monitoring service-critical traffic running within virtualized or cloud infrastructures, either locally on a host or as an aggregation point for multiple hosts. With complete visibility across physical, virtual and cloud networks, the vSTREAM virtual appliance presents real-time views of end-to-end call trace data and network-wide KPIs, to protect the reliability and availability of networks and application services.

NETSCOUT

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Metropolitan Police Agency, Banpara, PropertyRoom.com

Buyer's Guide

LogicMonitor vs. NETSCOUT vSTREAM

April 2025

Free Report: LogicMonitor vs. NETSCOUT vSTREAM

Find out what your peers are saying about LogicMonitor vs. NETSCOUT vSTREAM and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,671 professionals have used our research since 2012.

See our LogicMonitor vs. NETSCOUT vSTREAM report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.