Kiteworks vs ShareFile comparison

Kiteworks and ShareFile are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #13 with an average rating of 8.0, while ShareFile is ranked #7 with an average rating of 10.0. Kiteworks holds a 2.4% mindshare in CCP, compared to ShareFile’s 6.6% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

2,947 Views
442 Comparison Views

100% willing to recommend

ShareFile

Read 11 ShareFile reviews

2,068 Views
1,220 Comparison Views

90% willing to recommend

Kiteworks

ShareFile

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and ShareFile are competing in the secure file sharing and storage category. Kiteworks seems to have an advantage in pricing and support, while ShareFile is favored for its extensive feature set and user value.

Features: Kiteworks is known for robust security protocols, compliance features, and end-user data management with notifications. ShareFile is noted for seamless integration capabilities, extensive collaboration tools, and user-friendly file auditing and security features.

Room for Improvement: Kiteworks could enhance its integration capabilities, collaboration tools, and user interface. ShareFile might improve its pricing structure, security for external sharing, and ease of deployment process further.

Ease of Deployment and Customer Service: Kiteworks offers a straightforward deployment process with flexible options and reliable customer service. ShareFile provides efficient deployment complemented by comprehensive customer support, aiding in problem resolution and user setup.

Pricing and ROI: Kiteworks offers competitive pricing with strong ROI due to security features and support, appealing to budget-conscious organizations. ShareFile may incur higher setup costs, but its versatility and feature-rich environment offer higher long-term ROI for organizations seeking advanced functionality.

To learn more, read our detailed Kiteworks vs. ShareFile Report (Updated: December 2025).

Buyer's Guide

Kiteworks vs. ShareFile

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (29th), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (10th)

ShareFile

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.4%, up from 2.0% compared to the previous year. The mindshare of ShareFile is 6.6%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
ShareFile	6.6%
Kiteworks	2.4%
Other	91.0%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The solution can be used remotely; it's easy to upload and share files."

"The solution removes the limitations with file attachment size that is found with regular email."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

More Kiteworks pros

"Easy to manage and fully secure."

"Citrix has a very good file auditing features and security features."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"This provides us with a secure way of sending tax returns without having to use passwords."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"It's user-friendly for end users."

"The solution is scalable."

Cons

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"In my experience, their technical support can be a little slow."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

More Kiteworks cons

"My only issue with this solution is the cost, which should be improved."

"There are sometimes scalability issues after updates."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The user interface is not very intuitive."

"Everything they have should be integrated into one item."

"They should integrate the solution with more email services."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"Some of our customers are facing issues if they've deployed in hybrid mode."

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The price of Kiteworks is reasonable."

"You have to work hard in order to get the suitable licenses."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"I give the cost of the solution a five out of five."

"Citrix has a very good file auditing features and security features."

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

11%

Healthcare Company

Comms Service Provider

Computer Software Company

11%

Manufacturing Company

Legal Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Compared 8% of the time

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Compared 6% of the time

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Box vs ShareFile

Compared 18% of the time

Egnyte vs ShareFile

Compared 12% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 12% of the time

SharePoint vs ShareFile

Compared 11% of the time

Dropbox Business - Enterprise vs ShareFile

Compared 10% of the time

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Product Reports

Buyer's Guide

Kiteworks

January 2026

Download Kiteworks product report

Buyer's Guide

ShareFile

January 2026

Download ShareFile product report

Also Known As

Accellion

Citrix RightSignature, Citrix ShareFile

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

ShareFile

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

Kiteworks vs. ShareFile

December 2025

Free Report: Kiteworks vs. ShareFile

Find out what your peers are saying about Kiteworks vs. ShareFile and other solutions. Updated: December 2025.

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