Kiteworks vs ShareFile comparison

Kiteworks and ShareFile are both solutions in the Content Collaboration Platforms category. Kiteworks is ranked #14 with an average rating of 8.0, while ShareFile is ranked #12. Kiteworks holds a 2.5% mindshare in CCP, compared to ShareFile’s 6.0% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

Kiteworks

Read 13 Kiteworks reviews

4,333 Views
693 Comparison Views

100% willing to recommend

ShareFile

Read 11 ShareFile reviews

2,803 Views
1,710 Comparison Views

90% willing to recommend

Kiteworks

ShareFile

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and ShareFile are competing in the secure file sharing and storage category. Kiteworks seems to have an advantage in pricing and support, while ShareFile is favored for its extensive feature set and user value.

Features: Kiteworks is known for robust security protocols, compliance features, and end-user data management with notifications. ShareFile is noted for seamless integration capabilities, extensive collaboration tools, and user-friendly file auditing and security features.

Room for Improvement: Kiteworks could enhance its integration capabilities, collaboration tools, and user interface. ShareFile might improve its pricing structure, security for external sharing, and ease of deployment process further.

Ease of Deployment and Customer Service: Kiteworks offers a straightforward deployment process with flexible options and reliable customer service. ShareFile provides efficient deployment complemented by comprehensive customer support, aiding in problem resolution and user setup.

Pricing and ROI: Kiteworks offers competitive pricing with strong ROI due to security features and support, appealing to budget-conscious organizations. ShareFile may incur higher setup costs, but its versatility and feature-rich environment offer higher long-term ROI for organizations seeking advanced functionality.

To learn more, read our detailed Kiteworks vs. ShareFile Report (Updated: April 2026).

Buyer's Guide

Kiteworks vs. ShareFile

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kiteworks

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (26th), Managed File Transfer (MFT) (7th), Secure Email Gateway (SEG) (9th)

ShareFile

Ranking in Content Collaboration Platforms

12th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (12th), Cloud Data Exchange Services (5th)

Mindshare comparison

As of May 2026, in the Content Collaboration Platforms category, the mindshare of Kiteworks is 2.5%, down from 2.7% compared to the previous year. The mindshare of ShareFile is 6.0%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
ShareFile	6.0%
Kiteworks	2.5%
Other	91.5%

Content Collaboration Platforms

Featured Reviews

KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Salim Malik

Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)

Reliable, user-friendly, and secure

The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The solution can be used remotely; it's easy to upload and share files."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The solution removes the limitations with file attachment size that is found with regular email."

"Scalability is impressive."

More Kiteworks pros

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"It's an enterprise-scalable product with security."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"It's user-friendly for end users."

"Citrix has a very good file auditing features and security features."

"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Easy to manage and fully secure."

More ShareFile pros

Cons

"File location could be improved."

"There is one particular thing that is a nuisance."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

More Kiteworks cons

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"Everything they have should be integrated into one item."

"There are sometimes scalability issues after updates."

"Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that."

"The user interface is not very intuitive."

"Some of our customers are facing issues if they've deployed in hybrid mode."

More ShareFile cons

Pricing and Cost Advice

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Citrix has a very good file auditing features and security features."

"You have to work hard in order to get the suitable licenses."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

11%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

Legal Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What needs improvement with Kiteworks?

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What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Buyer's Guide

Kiteworks

May 2026

Download Kiteworks product report

Buyer's Guide

ShareFile

April 2026

Download ShareFile product report

Also Known As

Accellion

Citrix RightSignature, Citrix ShareFile

Overview

Kiteworks provides secure enterprise file sharing with mobile access and collaboration tools, supporting up to 100 GB transfers. It ensures data safety with encryption and offers a smooth interface for independent data management.

Kiteworks is tailored for effective large-scale data transfers using SFTP, email, and web. It supports two-factor authentication, antivirus scanning, and seamless integration with SSO to minimize administrative tasks. Users benefit from a centralized platform that offers visibility and control over data exchanges, receiving activity notifications and managing encryption keys independently. Despite its strengths, technical support and interface stability need improvement, along with the introduction of automated LDAP syncing and expanded knowledge resources.

What features make Kiteworks stand out?

Mobile Access: Facilitates secure data handling on-the-go.
Enterprise File Sharing: Enables large file transfers with up to 100 GB limit.
Collaboration Tools: Streamlines team efforts and file sharing.
Enhanced Security: Includes two-factor authentication and antivirus scanning.
SSO Integration: Reduces administrative tasks for efficient user management.

What ROI benefits should users seek in reviews?

Data Security: High level of encryption ensures sensitive data protection.
Efficient Management: Independent data handling and activity alerts improve workflow.
Administrative Ease: SSO and centralized logs simplify oversight and reduce complexity.

Organizations in sectors like healthcare and finance utilize Kiteworks to securely share and transfer sensitive data, from medical records to credit card information, ensuring compliance and data integrity. Industries benefit from its automated data transfer and secure communication capabilities, critical for operations ranging from air quality monitoring to banking transactions.

Kiteworks

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

ShareFile

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

Kiteworks vs. ShareFile

April 2026

Free Report: Kiteworks vs. ShareFile

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