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Juniper SRX Series Firewall vs Netgate pfSense vs Sophos UTM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers high ROI with cost savings, enhanced security, and increased productivity, driving widespread user satisfaction.
Sentiment score
6.5
Organizations saved costs with Juniper SRX Firewalls, noting dependable security, scalability, and strong ROI, especially for certain industries.
Sentiment score
5.9
Netgate pfSense provides high ROI by reducing hardware and licensing costs, enhancing reliability, and lowering support and maintenance expenses.
Sentiment score
5.7
Sophos UTM offers quick returns, efficient network management, and cost savings, benefiting managed service providers and ensuring data protection.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
Network Engineer at a media company with 51-200 employees
In four years of using it, that payment of 189 dollars per year has already paid off.
L2 Systems Administrator at a comms service provider with 201-500 employees
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Owner at SimpleIT
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally well-rated for responsiveness and expertise, though experiences vary by region and complexity.
Sentiment score
6.8
Customer service and technical support are praised for expertise, though some note delays and cost concerns compared to competitors.
Sentiment score
7.8
Netgate pfSense users often rely on forums, yet paid support is praised for its responsiveness and problem-solving expertise.
Sentiment score
6.7
Sophos UTM's customer service receives mixed reviews for response times but is praised for expertise and community resources.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Technical support is very good.
CEO at a tech services company with 1-10 employees
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
NOC / Network Engineering Manager at a comms service provider with 51-200 employees
They are highly responsive.
Network Administrator at a healthcare company with 51-200 employees
I couldn't imagine having better support.
Director of IT at Cutting Edge Hair Salon RSS
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
IT Manager at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate effectively scales for diverse enterprises, despite occasional hardware limitations and complexities in adding new devices.
Sentiment score
7.6
Juniper SRX Series Firewall offers strong scalability and modularity but has limitations in clustering and advanced features performance.
Sentiment score
6.6
Netgate pfSense offers exceptional scalability and performance, efficiently managing various environments with seamless hardware integration and virtualization.
Sentiment score
6.0
Sophos UTM is highly scalable, supporting growth via licenses, hardware, and clustering, adaptable to varying deployment sizes.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Customers buy new Juniper SRX Series Firewall units, and we migrate configurations on the new units very easily and quickly.
Consultant at Lantec
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
CTO at Vigon Business Solutions Limited
I don't think Netgate pfSense can offer much scalability for big enterprises.
Director at a tech vendor with 5,001-10,000 employees
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
IT Manager at a healthcare company with 11-50 employees
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is stable, with minor issues mostly resolved by updates, and users rate its stability highly.
Sentiment score
8.3
Juniper SRX Firewalls are reliable and effective for medium to large networks, with minor bugs resolved promptly.
Sentiment score
7.1
Netgate pfSense is highly stable and reliable, with user-reported issues typically tied to hardware or outdated versions.
Sentiment score
7.5
Sophos UTM is praised for stability and reliability, with few issues occurring mainly during updates or resource demands.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
The solution has absolutely high stability.
CEO at a tech services company with 1-10 employees
I rate the solution's stability a ten out of ten.
Infrastructure and integration Architect at CommunityForce
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
Technical Sales Specialist at a tech vendor with 10,001+ employees
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Partner and Owner at Free Range Geeks
 

Room For Improvement

Fortinet FortiGate users face stability issues, high costs, complex interfaces, and desire improvements in support, integration, and features.
Juniper SRX Series Firewall needs improved UI, integration, management, support, performance, and pricing strategy for better user experience.
Netgate pfSense users seek improvements in interface, management, features, reporting, and third-party integration for enhanced usability.
Sophos UTM needs enhancements in reporting, UI, threat protection, VPN, technical support, scalability, pricing, and configuration simplicity.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
With a better user interface and graphical interface, the Juniper SRX Series Firewall could be a superior solution compared to what it is now.
CEO at a tech services company with 1-10 employees
With my extensive experience with the Juniper SRX Series Firewall, the robustness of the SD-Cloud or Security Director interface and overall functionality needs to be improved to compete with leading firewall solutions.
Global Juniper Presales Engineer at Westcon-Comstor
It is working only with firewall and VPN concentrator and router functionality.
Consultant at Lantec
If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly.
Information Security Manager at a tech services company with 11-50 employees
They should support the idea of configuration management as code from source code and provide a more robust API for managing the pfSense configuration.
Co-Owner at Steffi and Tim
Monitoring is crucial. The easier the monitoring and user interface, the simpler our team can work on and investigate issues.
Infrastructure and integration Architect at CommunityForce
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
It would make my work much simpler because it makes decision-making much easier.
IT Manager at Vegol
 

Setup Cost

Fortinet FortiGate is cost-effective and flexible compared to competitors, but may be expensive for small businesses.
Juniper SRX Series Firewall offers competitive pricing and value, though support costs are high and some features need subscriptions.
Netgate pfSense offers enterprises cost-effective, open-source security with free software and optional, competitively-priced support subscriptions.
Sophos UTM offers flexible pricing with incentives, praised for its features and value despite some regional variances.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The Juniper SRX Series Firewall is affordable and cost-effective.
Global Juniper Presales Engineer at Westcon-Comstor
It is far cheaper than big brand names like FortiGate and Cisco while delivering a feature set that's nearly the same across the entire list.
NOC / Network Engineering Manager at a comms service provider with 51-200 employees
Advanced features like Suricato or Snort require additional subscriptions for business use, but overall, pfSense remains a cost-effective solution.
Network Engineer at a media company with 51-200 employees
Netgate's maintenance contracts are significantly more affordable compared to other vendors, demonstrating their competitive pricing and commitment to customer value.
Infrastructure & network manager at a non-tech company with self employed
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Fortinet FortiGate offers robust security features, user-friendly interface, scalability, affordability, and centralized management, ideal for diverse applications.
The Juniper SRX Firewall offers comprehensive security, ease of use, and scalability, featuring high availability, routing, and virtualization capabilities.
Netgate pfSense is a cost-effective, scalable, customizable firewall offering security, VPNs, traffic management, and strong community support.
Sophos UTM excels in configuration ease, real-time reporting, cost-effectiveness, and flexible security features, benefiting efficient management.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
The routing, Layer 2, 3, 4 solutions in the network layers are valuable features.
CEO at a tech services company with 1-10 employees
Juniper SRX Series Firewall helps in terms of network security for my customers by protecting end-users from any form of cyber attack or threat, with a good database that updates and pushes out signatures to defend against threats.
Global Juniper Presales Engineer at Westcon-Comstor
The most valuable feature is the HA high availability cluster for active-active Juniper SRX Series Firewall.
Consultant at Lantec
We have multiple VLANs, and with assistance, it was easy to get everything set up and running in our organization the way we needed it to.
Director of IT at a religious institution with 51-200 employees
We had downtime before pfSense. We've never gone down using the solution.
Head of IT at a tech services company with 11-50 employees
It is very stable, and it works very well.
The zero-day protection and firewall rules are some of the most effective features for threat management.
Associate Director - Management Support Services at CIHP
It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.
Network and Infrastructure Manager at Sonysugar
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Chinedu Onwurah - PeerSpot reviewer
Global Juniper Presales Engineer at Westcon-Comstor
Robust security measures and cost-effectiveness meet diverse industry needs
The biggest benefit of Juniper SRX Series Firewall overall is that it is rugged and cost-effective, offering basic firewall features and additional licensed features as needed. The main challenge I see as a distributor is Juniper's rating in the Gartner report, where Juniper is not a leader in enterprise security, which often influences customer conversations. Most customers want to check the Gartner report before they engage, making it challenging to sell Juniper security. With my extensive experience with the Juniper SRX Series Firewall, the robustness of the SD-Cloud or Security Director interface and overall functionality needs to be improved to compete with leading firewall solutions.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Firewall management has become simpler and now provides real-time visibility and bandwidth control
The features I have found most valuable in Sophos UTM are that it is much easier to configure, I appreciate the reporting side of it, and the rules are very straightforward to work with. Sophos UTM's real-time insights into network health help my organization because I get real-time reports on what is happening on my network, what is trying to access me, the destination, and all that. I can then be reactive or proactive, and for zero-day, I think it is beneficial because it can learn what my network does. If anything goes outside what it expects, it sends a report on Sophos Central, so I find zero-day makes my work a bit easier. The use of Sophos UTM's intuitive management console has impacted my security policy enforcement in that it is much easier to configure; I configure with information rather than with presumptions.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
6%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Educational Organization
6%
Comms Service Provider
11%
Construction Company
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business364
Midsize Enterprise135
Large Enterprise190
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise32
By reviewers
Company SizeCount
Small Business170
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise28
Large Enterprise27
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Juniper SRX?
The Juniper SRX Series Firewall is affordable and cost-effective. The cost depends on the use case; for firewalls, it...
What advice do you have for others considering Juniper SRX?
I work with Aruba, Juniper, and FortiGate Fortinet solutions. I do not work with Juniper Mist. I only work with Junip...
What needs improvement with Juniper SRX Series Firewall?
I do not work with threat prevention, so customers do not purchase this license for Juniper SRX Series Firewall. It i...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
I have no declaration regarding my experience with pricing, setup cost, and licensing for Sophos UTM.
What needs improvement with Sophos UTM?
The needed improvements for Sophos UTM include that the GUI could be a little more high-resolution-aware because it's...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Juniper SRX
No data available
Astaro
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
7-Eleven, AARNet Pty Ltd, Allegro Networks, alltours GmbH, Apollo Hotel Papendrecht, Armstrong Atlantic State University, Atlantech Online, Availity, Bajaj Capital, Baloise Insurance, BancABC, BAS Group, Black Lotus, Blue Box, Borealis, Carilion Clinic, Catholic Health System, CATV, Champlain College, Chinas Ministry of Railways, China University of Mining and Technology (CUMT), Cloud Dynamics, CloudSeeds, Cloudwatt, CODONiS, Colt Technology Services, Cork Internet Exchange, CSS Versicherung AG, CyrusOne, Danish Crown, Deloitte Belgium, Department of Energy, Divona Telecom, DQE Communications, DreamHost, European Government Agency, Expedient, Financial Market Information Services Provider, Fluidata, Fonality, Fox Sports, Global Financial Institution, Global Investment Bank, Global Investment Company, Energy Sciences Network (ESnet), Goethe University, HEAnet, High Performance Networks Inc., Hillenbrand
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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