JumpCloud vs Microsoft Sentillion eXpresso comparison

JumpCloud and Microsoft are both solutions in the Single Sign-On (SSO) category. JumpCloud is ranked #10 with an average rating of 8.4, while Microsoft is ranked #16 with an average rating of 9.0. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Oct 12, 2025

Microsoft Sentillion eXpresso and JumpCloud are competitive identity and access management solutions, serving different environments. JumpCloud has a slight advantage due to its versatility and broader applicability across industries.

Features: Microsoft Sentillion eXpresso is ideal for healthcare with features like seamless Electronic Medical Records integration, single sign-on for multiple applications, and time-saving for healthcare staff. JumpCloud caters to diverse industries by offering device management, directory-as-a-service, and multi-factor authentication. This broader feature set offers a competitive edge.

Ease of Deployment and Customer Service: JumpCloud uses a cloud-based deployment model that supports rapid implementation, eliminating the need for on-premises infrastructure. Microsoft Sentillion eXpresso requires a more complex setup due to healthcare sector integration. JumpCloud provides support through various channels, while Sentillion offers dedicated customer service.

Pricing and ROI: Sentillion eXpresso offers straightforward pricing, beneficial for organizations with budget constraints, promoting quick ROI in fields like healthcare. JumpCloud's higher initial investment yields significant long-term ROI with scalable features, appealing to those favoring cross-platform management and strategic investment.

To learn more, read our detailed JumpCloud vs. Microsoft Sentillion eXpresso Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. Microsoft Sentillion eXpresso

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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reviewer2133219

Information Technology Manager at a engineering company with 10,001+ employees

Offers robustness and ease of use

The product improves our organization's daily healthcare tasks since the use of the tool reduces a lot of support calls, and its users remember many passports that keep on changing. Writing down the passwords somewhere would compromise the security of the system. In our company, the product streamlines access to critical applications and makes it more secure. The management of the system becomes easy with the product. With the product, you can also decide on the strength of the policy you need for your environment. It also helps in the area of authentication credentials. With the product in place, users need to remember fewer passwords, which makes an organization's environment much more secure. The product has improved productivity in the sense that users are now able to manage the tool on their own without having to wait for IT support. IT teams also have to handle fewer support calls and can focus on more value addition in other areas. I recommend the product to others who plan to use it. I suggest that it is always better to use the product's SSO capabilities since it provides security. With SSO capabilities, if you can use multi-factor authentication, you can add a second layer of security to make your system safer and free from attacks. The product's integration capabilities with existing healthcare infrastructure are good. The secure access provided by the product has helped all the applications in our company where security is required. I rate the tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Its initial setup was straightforward."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"The console is cloud-based, which is something I really appreciate."

More iboss pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"Ability to integrate all applications."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"I rate the stability of JumpCloud ten out of ten."

More JumpCloud pros

"Security is the best feature of Microsoft Azure Sentinel. It has its own base security. Our customers like that the security is available in Azure."

"The most valuable features of the solution are its ease of use and its robustness."

Cons

"File integrity monitoring would be very advantageous as an additional feature."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"The dashboards for local use could be better."

"Sometimes, obviously, there are bugs."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

More iboss cons

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"The visual tool and interface must be more fine-tuned."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"Lacks the ability to have various VPN applications."

"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."

More JumpCloud cons

"The shortcomings in the stability need improvement."

"We had some feedback from customers who have said it was a confusing product. The product is confusing to use for the end-user. For example, they do not know how to migrate the Azure Sentinel, but others have liked the product that has started working on it."

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The solution is pretty expensive."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The cost was around $5 per user per month."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

More JumpCloud pricing and cost advice

"Users need to pay either annually or on a multi-year basis towards the licensing costs of the product."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

17%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	4
Large Enterprise	3

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing is that JumpCloud licensing is based on how many users they reg...

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What needs improvement with JumpCloud?

I think JumpCloud can be improved by enhancing their support because it takes so long to get feedback from them if I ...

See all answers

What do you like most about Microsoft Sentillion eXpresso?

The most valuable features of the solution are its ease of use and its robustness.

See all answers

What needs improvement with Microsoft Sentillion eXpresso?

The product already offers an extensive reach to its users, so I have not come across a case where I felt that someth...

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What advice do you have for others considering Microsoft Sentillion eXpresso?

The product improves our organization's daily healthcare tasks since the use of the tool reduces a lot of support cal...

See all answers

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Product Reports

Buyer's Guide

iboss

December 2025

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Buyer's Guide

JumpCloud

December 2025

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Buyer's Guide

Single Sign-On (SSO)

December 2025

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Also Known As

iBoss Cloud Platform

Resmo

Sentillion eXpresso, MS Sentillion eXpresso

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

eXpresso is a hosted workspace for Microsoft Office communities. eXpresso is exclusively designed to support Excel and does not offer a generic or browser-based spreadsheet, and it serves as a collaborative platform specifically for Excel business users.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Dartmouth-Hitchcock Medical Center, NHS GGC, Nantes University Hospital Center, Fullerton Healthcare Group

Buyer's Guide

JumpCloud vs. Microsoft Sentillion eXpresso

December 2025

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