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Jira vs OpenText Project and Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira offers cost savings and efficiency with initial setup costs, yielding qualitative benefits despite varying feedback on plugin support.
Sentiment score
4.5
Users are uncertain about ROI from OpenText PPM, anticipating potential value post-full implementation despite current mixed opinions.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
 

Customer Service

Sentiment score
6.7
Jira's customer service is well-regarded for online resources, though some desire faster email responses and phone support.
Sentiment score
7.4
OpenText support is inconsistent, with mixed reviews on responsiveness, satisfaction, bug fixing, and technical expertise ratings between 5-9.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
 

Scalability Issues

Sentiment score
7.3
Jira effectively supports large teams and user bases with customization options, despite some challenges like hardware needs and costs.
Sentiment score
7.7
OpenText Project and Portfolio Management is highly praised for its scalability, accommodating growth seamlessly for various business sizes.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
 

Stability Issues

Sentiment score
7.6
Users praise Jira's reliability and smooth operation, noting occasional issues are often linked to server constraints or customization.
Sentiment score
7.5
OpenText PPM is stable, especially on Windows, though some users report version-specific issues and infrastructure-related downtimes.
While it is generally stable, there is still some room for improvement.
 

Room For Improvement

Jira users cite difficulties with customization, usability, performance, integrations, native features, scalability, and desire improved reporting and administration.
OpenText needs improved reporting, user interface, resource management, integration, and security, alongside better mobile, database, and automation features.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation.
 

Setup Cost

Jira's pricing is affordable for small teams but escalates significantly with increased users and plugin needs for enterprises.
OpenText pricing is seen as high by SMBs, but offers transparency with separate licenses and no hidden costs.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
It is not overly expensive and provides a fair value for the features offered.
 

Valuable Features

Jira excels in customization, agile support, and integration, offering flexible workflows, robust reporting, and comprehensive project management features.
OpenText PPM offers a user-friendly interface with real-time data, integration flexibility, and tools for efficient project and financial management.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
The workflow is amazing and highly effective in streamlining processes.
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
276
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st), Project Management Software (1st)
OpenText Project and Portfo...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Project Portfolio Management (11th)
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
Aphiwat Leetavorn. - PeerSpot reviewer
Useful for resource and financial management but needs to change Oracle database
The solution helps with tech management. It has a work plan similar to Microsoft Project for tracking progress anywhere. It can synchronize with Microsoft Projects for updating and rebooting tasks. They can also assign tasks to team members who can update progress using timesheets without a sheet. It includes a Project dashboard for managing multiple projects simultaneously and program management for overseeing groups of projects. It offers various data metrics. It has project entities for controlling risks, issues, and protections. It can calculate costs based on resource tasks and compare actual and planned costs. The tool has features for scenario comparison, allowing us to optimize scenarios based on various factors. Additionally, we can manually optimize by managing resource availability, creating staffing profiles, and making payments to optimize in any situation.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Government
13%
University
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise56
Large Enterprise149
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
Any experience with Strategic Project Portfolio Management Solutions?
Hi, @Cheryl Joseph Micro Focus Project and Portfolio Management solution could be a good candidate, see my review on this product, or if you may need more information to drop me a message. You can...
What is your experience regarding pricing and costs for Micro Focus Project and Portfolio Management (PPM)?
The price of this solution is reasonable. It is not overly expensive and provides a fair value for the features offered.
What needs improvement with Micro Focus Project and Portfolio Management (PPM)?
OpenText Project and Portfolio Management could improve in several areas such as portfolio planning and resource allocation. Additionally, strategic portfolio management and investment management s...
 

Also Known As

Jira Software
Micro Focus Project and Portfolio Management (PPM), HPE Project and Portfolio Management PPM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Bank Simpanan Nasional, Smart Communications, Aareon AG
Find out what your peers are saying about Jira vs. OpenText Project and Portfolio Management and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.