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Jira vs Microsoft Project vs monday.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira boosts ROI through enhanced productivity, versatility, and efficient workflows, leading to cost savings and quick payback periods.
Sentiment score
7.4
Microsoft Project optimizes resource use and efficiency, enhancing project management, reducing costs, and improving transparency and completion timelines.
Sentiment score
6.7
Monday.com boosts productivity by streamlining tasks and communication, improving efficiency, and saving time and costs across industries.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
If I can eliminate delays, I achieve good ROI because resources can be utilized to their maximum capacity.
Domain Consultant at a consultancy with 501-1,000 employees
Microsoft Project does help save time and money due to its completeness as a project management solution.
Principal: Cyber Security, Information Security Management, Data Privacy at Astrum
Being able to auto-create, auto-close, and many other automated functions makes it easier to follow processes and make fewer mistakes.
Project Engineer at Unilever
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
Vice President, Finance and Operations at Fruitist
It efficiently helps to centralize planning, tracking, and collaboration.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
 

Customer Service

Sentiment score
6.6
Customer service is valued for timely help, but email-only support and inconsistent technical assistance cause some frustration.
Sentiment score
6.4
Microsoft Project support receives mixed reviews, with responsiveness varying by location, support type, and specific customer needs.
Sentiment score
7.4
Monday.com's support is praised for responsiveness and effectiveness, with occasional feedback on slow or impersonal service being infrequent.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
Currently, there are more support personnel who speak English, and Microsoft has increased its Spanish language support compared to previous years.
Desarrollo de negocios at SEGEN GROUP SAS
There is a website and a connection to AI for support.
Management Design Civil Structure at Malaysia Airports Holdings Bhd
I would give somewhere around 10 for my overall experience with support.
Associate Director at a consultancy with 10,001+ employees
I would rate their customer service a ten.
Head of Financial Team at resolutte
monday.com is very cost-effective and it has great customer support.
Project Engineer at Unilever
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
Vice President, Finance and Operations at Fruitist
 

Scalability Issues

Sentiment score
7.2
Jira is highly scalable, integrates well with tools, supports growth effectively, but may incur additional costs with expansion.
Sentiment score
6.9
Microsoft Project is scalable and adaptable, integrating well with Microsoft tools but needing better external system integration.
Sentiment score
7.9
Monday.com scales from startups to enterprises, offering features and automation, though pricing may impact smaller businesses' affordability.
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
Vice President, Finance and Operations at Fruitist
monday.com is very scalable because we can work with multiple projects at a time from different departments, and it can handle all of that.
Project Engineer at Unilever
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and reliability, with minimal disruptions and consistently high user ratings.
Sentiment score
7.9
Microsoft Project is generally stable and reliable, with occasional issues in complex projects, rated 8-9 for stability.
Sentiment score
7.9
Monday.com is reliable with minimal downtime, quickly resolving issues, making it a trusted platform for team management and tracking.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
Microsoft Project is a stable tool, and when using it in different projects, it works perfectly.
Desarrollo de negocios at SEGEN GROUP SAS
Microsoft Project is a stable product.
Domain Consultant at a consultancy with 501-1,000 employees
I would rate the stability of Microsoft Project as an eight out of ten.
Project Lead at ABB
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Vice President, Finance and Operations at Fruitist
monday.com is very stable.
Project Engineer at Unilever
 

Room For Improvement

Jira's complexity causes user challenges, requiring enhanced usability, integrations, performance, automation, AI features, and better support.
Microsoft Project users seek improved usability, integration, real-time data, reporting, automation, collaboration features, and better pricing with Office apps.
Monday.com users desire better integrations, enhanced automation, customization, and improved mobile, reporting, and pricing features to address lags.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
The worst part is handling too many items, like 1,000 items, which Microsoft Project struggles with, especially when printing.
Management Design Civil Structure at Malaysia Airports Holdings Bhd
It would be beneficial to see enhanced reporting functionalities in future versions.
Project Lead at ABB
Microsoft Project tends to become very unstable on large project plans with more than 400 lines.
Principal: Cyber Security, Information Security Management, Data Privacy at Astrum
The need for a stable connection is critical as there are network issues that slow our processes down.
PM at Galaxy Software Services
I would like to have the ability to create more than two levels of subtasks in monday.com.
Project manager at WITS
More calculation capability within the columns.
Project Engineer at Unilever
 

Setup Cost

Jira's reasonable pricing escalates for enterprises with more users, add-ons, and data center or cloud subscriptions.
Microsoft Project offers varied pricing; value in bundles but standalone licenses may be costly, seen as competitive overall.
Enterprise buyers find monday.com’s features and ROI justify its cost, recommending the pro plan for flexibility and functionality.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
The issue with Microsoft is that the license is per personnel, making it expensive.
Management Design Civil Structure at Malaysia Airports Holdings Bhd
I believe it's usually included in the Microsoft 365 package.
Desarrollo de negocios at SEGEN GROUP SAS
Microsoft Project is affordable, but the standalone Project license should be included in the Office price to increase adoption.
Domain Consultant at a consultancy with 501-1,000 employees
It is quite expensive.
Head of Financial Team at resolutte
The basic, standard, and pro plans range from $12 to $24 per user per month.
Data Engineer at a outsourcing company with 201-500 employees
 

Valuable Features

Jira supports Agile with customizable workflows, integrations, and dashboards, enhancing project management and collaboration through scalable, flexible tools.
Microsoft Project offers intuitive scheduling, resource management, and integration with Office Suite for streamlined and efficient project planning.
Monday.com boosts productivity with automation, customizable dashboards, integration, and user-friendly features for task management and collaboration.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
This tool is the most accurate project management tool, allowing me to run a full set of project activities without having to switch between different tools for scheduling and other tasks.
Principal: Cyber Security, Information Security Management, Data Privacy at Astrum
The collaboration features are valuable for controlling the project and transmitting information to other team members when working in a team.
Desarrollo de negocios at SEGEN GROUP SAS
The most valuable features are in the successor and predecessor determination and the tracking tools, such as obtaining data on the S curve financial curve.
Management Design Civil Structure at Malaysia Airports Holdings Bhd
monday.com saves time and gets everyone on the same page within my team.
Head of Financial Team at resolutte
Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost.
Project Engineer at Unilever
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
DevOps at a marketing services firm with 51-200 employees
 

Mindshare comparison

As of April 2026, in the Project Management Software category, the mindshare of Jira is 3.8%, down from 9.0% compared to the previous year. The mindshare of Microsoft Project is 2.8%, down from 8.1% compared to the previous year. The mindshare of monday.com is 4.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Jira3.8%
monday.com4.2%
Microsoft Project2.8%
Other89.2%
Project Management Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Jacob-George - PeerSpot reviewer
Domain Consultant at a consultancy with 501-1,000 employees
Improved project scheduling has maximized resource utilization and has reduced delays
I think the licensing structure presents a significant area for improvement. The full features are not offered on the standard E4 license. This becomes problematic when distributing the project plan. I can export the plan as Excel and CSV files, but then I lose all the rich features, including dependency mapping. To recreate all that functionality without proper licensing is challenging. Microsoft Project offers a light version available for free, but when I try to distribute a project plan, it requires separate licensing. Microsoft Project Central used to be more of an enterprise product. Microsoft Project currently focuses on very low-level task management, and it could do much more. I do not see significant advancement happening because there is confusion about where Microsoft Project is heading. I believe Microsoft should bundle the license with Outlook, Teams, Word, Excel, and PowerPoint. This approach would result in more people using Microsoft Project. That is my opinion on how to improve adoption and the product offering.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
7%
Government
7%
No data available
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise15
Large Enterprise41
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise27
Large Enterprise30
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting thei...
What do you like most about Microsoft Project?
The product's initial setup phase is easy.
What is your experience regarding pricing and costs for Microsoft Project?
I would say Microsoft Project is affordable, but the standalone Project license should be included in the Office pric...
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize ...
What needs improvement with monday.com?
One way monday.com can be improved is by enhancing the notification system, which is not trustworthy for me, as some ...
What is your primary use case for monday.com?
The main use case for monday.com is to track project progress from start to finish, beginning with the sales team and...
 

Comparisons

 

Also Known As

Jira Software
Project Pro, MS Project
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Aston Martin, ABANCA, Airbus Group, Capita, Cardiff University, City of Saskatoon, Intel, Pegasus Airlines, South Australia Power Network (SAPN), Israeli Ministry of Construction and Housing
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: March 2026.
885,444 professionals have used our research since 2012.