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SOTI MobiControl vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
11th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.5%, down from 37.7% compared to the previous year. The mindshare of Samsung Knox is 4.8%, up from 0.2% compared to the previous year. The mindshare of SOTI MobiControl is 6.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.
Phuong Soksambo - PeerSpot reviewer
Though it has good and responsive support, its scalability needs to improve
SOTI MobiControl needs to improve its geographic interface. The remote screen of the solution gets stuck at times. So, that needs to be improved. For future releases, my suggestion for improvement is that somewhere in the setting and policy profile, where it's a little bit complicated. So if something can improve on that to make it user-friendly and easy to understand, then it would be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I particularly appreciate the administration and security features, which can be deployed easily."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"The most valuable includes managing everything from a single console."
"For the price, the features included with Microsoft are appealing."
"The feature I find most valuable in Microsoft Intune is being able to configure policies and push them directly to mobile phones."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The Mobile Device Management in Intune is a valuable feature."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"Overall, I would rate the solution as a 10."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"The most valuable feature is the fact that I can manage my devices remotely."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"It is a scalable solution."
"It's been very stable over the past few years."
"The most valuable features of the solution are containerization and app control."
"It is very reliable, and their support is excellent."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
"The most valuable features of SOTI MobiControl include location tracking, geofencing, remote device control, and SOTI self-service mobile browsers."
 

Cons

"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
"They have legacy design architecture, and sometimes the support isn't helpful."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
 

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"It is not expensive."
"The tool is cheaper than our company's other MDM tools."
"I rate Intune five out of 10 for pricing. It's expensive."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
Information not available
"It makes sense to have scanners on SOTI MobiControl, but it makes less sense to have printers because there are fewer features for them, while the price is the same for both."
"SOTI MobiControl is a budget-friendly solution."
"There are additional costs if you want to use extra features."
"It is an expensive product."
"The product is reasonably priced at the moment."
"There are no costs in addition to the standard licensing fees."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a five."
"SOTI's pricing seems to be competitive."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
15%
Computer Software Company
11%
Government
7%
Manufacturing Company
6%
Manufacturing Company
15%
Computer Software Company
15%
Retailer
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Samsung Knox?
My experience is that Samsung Knox has a competitive price point, cheaper than its peers.
What needs improvement with Samsung Knox?
I recommend that Samsung Knox continue to build on its existing API capabilities to integrate with other products.
What is your primary use case for Samsung Knox?
Predominantly, I use Samsung Knox ( /products/samsung-knox-reviews ) at an enterprise level. Many enterprise customer...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What is your experience regarding pricing and costs for SOTI MobiControl?
I rate the pricing as an eight, which indicates it is on the more expensive side. However, I am not responsible for b...
What needs improvement with SOTI MobiControl?
There are some limitations with the remote control feature, and the interface occasionally experiences issues. Improv...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
MobiControl
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about SOTI MobiControl vs. Samsung Knox and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.