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Jamf Pro vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (2nd), AI Customer Experience Personalization (18th)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (18th)
 

Mindshare comparison

As of November 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 19.5%, down from 29.9% compared to the previous year. The mindshare of Jamf Pro is 8.3%, down from 9.0% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.5%
Jamf Pro8.3%
Matrix42 Unified Endpoint Management2.1%
Other70.1%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Digambar Ghosalkar - PeerSpot reviewer
Subject Matter Expert at a financial services firm with 10,001+ employees
Focused on improving patch control while identity integration has supported secure macOS automation
I had AWS cloud configuration with Jamf Pro at Cognizant, but the organization prefers licensed-based SaaS operations instead of maintaining instances. In some banking sectors, if Jamf Pro completes its security audits and SOC audits, they also prefer cloud options. Ultimately, Jamf Pro runs its instance on AWS. Jamf Pro's inventory management contributes to lifecycle management and procurement decisions depending on the organization. Lifecycle management is straightforward with Jamf Pro, as it records all information. Admins can guide device training flows easily, integrating with ServiceNow for additional customization and updates through APIs. The main benefits I see from using Jamf Pro depend heavily on the admin's configuration and the organization. For a dynamic MDM solution for macOS, I always recommend Jamf Pro. Conversely, identities from other providers offer essential functions too. Organizations can manage macOS devices cost-effectively with Intune for basic needs.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune solutions, especially Microsoft Intune and Microsoft 365, have positively impacted my organization by improving endpoint security, enabling centralized device management, supporting remote work efficiently, reducing manual administrative effort through automation, and enhancing compliance and collaboration across the enterprise environment."
"Fortunately, now everything is streamlined into a single, unified platform."
"Third party integrations are very convenient to use with Microsoft Intune."
"Its overall integration into Microsoft 365 is great."
"I appreciate how easy it is to deploy certificates to end users to get control over their device with Microsoft Intune; that's what Microsoft Intune is known for, and that's what we use them for."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users."
"The Automated Device Enrolment is great!"
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"Customer support from Jamf is fantastic."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"Jamf has made it achievable for us to easily deploy and manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"The design of the GUI, as compared to other solutions, really makes a difference."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"We like the pre-stage enrollments."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
 

Cons

"When we raise a question or issue, it takes a longer time to resolve."
"It can improve for new users; in the starting phase, we found that the logs are too complex or scattered."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Could benefit from user having more control over devices."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"I would still say that Jamf Pro's automated patch management requires development and improvement."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
 

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"The price of a training pass for five people was $18,000 USD."
"It would be beneficial if it could be reduced slightly."
"Licensing cost is dependent on the footprint and foreseen growth."
"The setup is pricey upfront for support and setup."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"JumpStart is available at an additional cost."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"Matrix42 is more affordable than Ivanti."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Media Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
University
8%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Partou Childcare
Find out what your peers are saying about Jamf Pro vs. Matrix42 Unified Endpoint Management and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.