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Jamf Pro vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
271
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (12th)
 

Mindshare comparison

As of June 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.5%, down from 37.7% compared to the previous year. The mindshare of Jamf Pro is 11.8%, down from 14.1% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Arunachalam S. - PeerSpot reviewer
Simplifies device management, making performing various administrative tasks easier
Sometimes, the server gets slow. The dashboard is only getting loaded. Jamf Pro offers many features, but some improvements could make it even more user-friendly. For example, streamlining authentication controls would enhance its security value. Too many complex settings on the dashboard make it hard for users to navigate. Simplifying the settings would make it easier to use. Adding a more interactive and cleaner UI design would also improve the user experience. Additionally, automatically categorizing policies and configurations by type would be helpful, making the dashboard more organized. Introducing auto-filtering based on categories would streamline configuration management. On the security side, enabling two-factor authentication for console login would provide better protection than single sign-on. Only authorized users can access sensitive data, like the asset inventory stored in the console. 2FA would help keep the system secure, preventing unauthorized access even if login credentials are compromised. Device management needs automation, and Jamf is likely to integrate Apple's Apple Intelligence into its framework once it's available. This integration is expected to be a significant enhancement for the Jamf console, potentially transforming the way device management is handled.
Sanjay Mukhopadhyay - PeerSpot reviewer
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"The stability of Microsoft Intune is good."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"The Asset Management and Auto Pilot are valuable features."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"The automatic patching is the most valuable feature of Intune."
"The initial setup is not overly complex or difficult."
"I would rate the stability of Microsoft Intune nine out of ten."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"The ease of use and access allows us to manage all of our devices collaboratively."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"Jamf Pro is the industry-leading product in its class for managing Macs."
"As an administrator, I really love the integration with Apple Business Manager."
"The self-service is invaluable to the user."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
 

Cons

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"The solution only makes sense if you have a lot of macOS products in your company."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"One of the big areas in need of improvement is automated device naming for computers."
"Training should be more accessible and cheaper."
"The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
 

Pricing and Cost Advice

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"The product is expensive."
"The price for Intune is fair."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"We use Defender ATP and E5 licenses."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"I think it pays for itself to let Jamf host the server."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"The total ROI is worth every penny."
"This is a pricey solution."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
8%
University
7%
Computer Software Company
20%
Financial Services Firm
16%
Retailer
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Matrix42 Enterprise Mobility Management?
Matrix42 Enterprise Mobility Management offers on-premises deployment.
What needs improvement with Matrix42 Enterprise Mobility Management?
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of...
What is your primary use case for Matrix42 Enterprise Mobility Management?
We use Matrix42 to separate personal and corporate profiles. There are many other features, like data leaks, security...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Partou Childcare
Find out what your peers are saying about Jamf Pro vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.