Matrix42 Unified Endpoint Management vs NinjaOne comparison

Matrix42 and NinjaOne are both solutions in the Unified Endpoint Management (UEM) category. Matrix42 is ranked #22, while NinjaOne is ranked #5 with an average rating of 8.6. Matrix42 holds a 2.2% mindshare in UEM, compared to NinjaOne’s 6.0% mindshare. Additionally, 100% of Matrix42 users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

Matrix42 Unified Endpoint Management and NinjaOne compete in the endpoint management space. Matrix42 is favored for its robust features, while NinjaOne stands out with efficient pricing and customer satisfaction balance, showcasing its value proposition.

Features: Matrix42 offers advanced automation, detailed policy management, and a comprehensive feature set targeting large organizations with complex needs. NinjaOne focuses on integration capabilities, a streamlined approach to endpoint monitoring and reporting, and ease of use with effective task automation, appealing to organizations seeking straightforward solutions.

Ease of Deployment and Customer Service: Matrix42 provides a comprehensive deployment model but entails a steeper learning curve. Its customer service is robust but may involve more interaction. NinjaOne ensures a seamless deployment process with low complexity and efficient onboarding. Its customer service is known for responsiveness and efficiency, suitable for businesses prioritizing quick implementation and support.

Pricing and ROI: Matrix42 involves a higher upfront investment with long-term benefits, suitable for businesses seeking detailed, sophisticated solutions. NinjaOne offers cost-effective setup with a focus on quick returns and operational efficiency, appealing to those needing a balance between cost and functionality.

To learn more, read our detailed Matrix42 Unified Endpoint Management vs. NinjaOne Report (Updated: April 2026).

Buyer's Guide

Matrix42 Unified Endpoint Management vs. NinjaOne

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 20.7%, down from 31.0% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.2%, up from 1.2% compared to the previous year. The mindshare of NinjaOne is 6.0%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	20.7%
NinjaOne	6.0%
Matrix42 Unified Endpoint Management	2.2%
Other	71.1%

Unified Endpoint Management (UEM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Sanjay Mukhopadhyay

Director - Sales & Operations - India at Intertec Systems

It is a complete and competitive solution with excellent OEM support

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."

"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."

"Intune is a very good product and everything is cloud-based, and it provides a very simple unified platform to manage everything from the single management console."

"Stable product that's easy to set up compared to other MDM products."

"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."

"The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications."

"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."

"The user experience of Microsoft Intune is quite good because there's not much disturbance in the background; it's just running in the background."

More Microsoft Intune pros

"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

"Matrix42 Enterprise Mobility Management offers on-premises deployment."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"Good at managing updates and for remote support."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"The most important aspect of this tool is the security it provides our company."

"The software's automation tools have solved critical deployment problems for small businesses."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

More NinjaOne pros

Cons

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

"I've dealt with Microsoft way too many times, and needless to say, I'm not too fond of Microsoft support most of the time."

"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."

"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."

"The MacBook management could be better."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."

"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."

More Microsoft Intune cons

"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

"In terms of integration, there is still room for improvement in Matrix42."

"NinjaOne's reporting module is cumbersome."

"I want NinjaOne to improve the reports."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."

"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."

"The one feature that I believe needs improvement is the software patching."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."

More NinjaOne cons

Pricing and Cost Advice

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"I rate Intune five out of 10 for pricing. It's expensive."

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."

"There is a license needed to use the solution and we are on an annual license."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"The purchase of the product was handled by someone else."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

More Microsoft Intune pricing and cost advice

"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

"Matrix42 is more affordable than Ivanti."

"The product's pricing depends on the number of PCs or devices."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"Its pricing is great."

"We got a pretty good deal. It was fairly affordable."

"We currently pay $1.20 per device on a monthly basis."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Computer Software Company

Financial Services Firm

Comms Service Provider

Government

Comms Service Provider

Computer Software Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

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Buyer's Guide

Enterprise Mobility Management (EMM)

May 2026

Matrix42 Unified Endpoint Management report

Download Matrix42 Unified Endpoint Management product report

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NinjaOne

June 2026

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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Matrix42 Unified Endpoint Management is a comprehensive solution designed to streamline management across devices and platforms. It enhances productivity by providing a centralized approach to managing endpoints, offering efficient, secure collaboration within enterprises.

Matrix42 Unified Endpoint Management addresses the complexities of managing diverse devices. By unifying administration tasks, it allows IT departments to deploy, secure, and support a wide range of endpoints. The integration capabilities with existing systems ensure seamless operation, reducing downtime and improving operational efficiency. The platform offers robust features that aid in compliance and security, making it indispensable for enterprises striving for excellence in endpoint management.

What are the most notable features?

Comprehensive Device Management: Supports various devices including smartphones, tablets, and laptops, ensuring smooth operation.
Integrated Security Controls: Provides multilayer protection to prevent breaches and data loss.
Customizable Reporting: Allows tailored insights and analytics for strategic planning.
Automated Workflow Processes: Streamlines routine tasks for enhanced productivity.

What benefits and ROI can be expected?

Enhanced Efficiency: Reduces manual intervention through automation, saving time.
Cost Effectiveness: Lowers operational costs by simplifying endpoint management.
Improved Compliance: Eases adherence to regulatory requirements with detailed monitoring.
Increased Security: Minimizes risks with proactive protection features.

Industries like healthcare and finance, which require stringent data security and regulatory compliance, find Matrix42 Unified Endpoint Management invaluable. It supports sector-specific needs through secure data handling and efficient management of a large volume of endpoints, ultimately driving business success in these fields.

Matrix42

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Mitchells and Buzzers, Callaway

Partou Childcare

Status Pros, Mitchell and Company

Buyer's Guide

Matrix42 Unified Endpoint Management vs. NinjaOne

April 2026

Free Report: Matrix42 Unified Endpoint Management vs. NinjaOne

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