Ivanti Automation vs WorkFusion comparison

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Ivanti Automation

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Ivanti Automation compete in the automation software market. While Ivanti is noted for its feature set, WorkFusion stands out in pricing and customer support.

Features: WorkFusion provides intelligent automation, machine learning integration, and workflow optimization support. Ivanti Automation offers IT process automation, systems management, and tools suitable for IT efficiency.

Ease of Deployment and Customer Service: WorkFusion ensures easy deployment and quality customer support. Ivanti Automation, though more complex, offers detailed documentation and support for tech-heavy needs.

Pricing and ROI: WorkFusion has competitive pricing with a notable ROI through low setup costs and performance enhancements. Ivanti Automation, with higher initial costs, delivers long-term benefits with its comprehensive features.

To learn more, read our detailed Ivanti Automation vs. WorkFusion Report (Updated: September 2025).

Ivanti Automation vs. WorkFusion

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Automation

Ranking in Process Automation

29th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

10th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of Ivanti Automation is 0.5%, up from 0.4% compared to the previous year. The mindshare of WorkFusion is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
WorkFusion	0.6%
Ivanti Automation	0.5%
Other	98.9%

Process Automation

Featured Reviews

Ahmed-Ragab

Senior DevOps & Release Management Engineer at EBC

Facilitates task management with effective approval processes and modern integration capabilities

It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is a very good approval hierarchy in place."

"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."

"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."

"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"This solution has great document recognition capabilities."

"We can see that its competitive ability is quite good."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."

"The customer support is very responsive."

"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

More WorkFusion pros

Cons

"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."

"The user interface could be more futuristic and modernized in terms of styling and colors."

"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."

"The user interface could be more futuristic and modernized in terms of styling and colors."

"We are having some database issues, but we are addressing them."

"We would like to see further improvement in the area of running headless."

"I would rate the stability as four out of ten. I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"The user experience could be better both from an RPA perspective and from a business perspective."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

More WorkFusion cons

Pricing and Cost Advice

"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"We are on an annual contract to use the solution."

"It is not the most expensive solution, but it is also not the cheapest."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"I can't speak to pricing. It's a contract signed by upper management."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

15%

Government

13%

Retailer

Financial Services Firm

26%

Computer Software Company

15%

Government

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about Ivanti Automation?

The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.

What is your experience regarding pricing and costs for Ivanti Automation?

My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I ra...

What needs improvement with Ivanti Automation?

The user interface could be more futuristic and modernized in terms of styling and colors.

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Product Reports

Download Ivanti Automation product report

Process Automation

October 2025

Download WorkFusion product report

September 2025

Also Known As

Ivanti IT Automation, RES Suite

No data available

Overview

Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.

Ivanti

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street