Ivanti Automation and SS&C Blue Prism compete in the automation platform category. Ivanti Automation gains positive reviews for its cost-effectiveness and IT service management integration, while SS&C Blue Prism excels in advanced features and scalability for larger enterprises.
Features: Ivanti Automation focuses on IT service management with effective task automation and seamless integration, serving specifically IT environments. SS&C Blue Prism offers comprehensive robotic process automation, suited for large enterprises with robust scalability and efficient process handling. Ivanti targets IT-focused automation needs, and SS&C covers broader enterprise automation requirements.
Ease of Deployment and Customer Service: Ivanti Automation features a straightforward deployment process with strong support for IT-centric solutions, enhancing integration with existing systems. SS&C Blue Prism delivers a robust deployment model built for enterprise-level environments, which can pose a steeper learning curve compared to Ivanti's simplicity in deployment.
Pricing and ROI: Ivanti Automation is noted for its competitive pricing, delivering rapid return on investment within IT service contexts, offering a cost-effective approach. SS&C Blue Prism requires a higher initial investment, but this is often justified by its extensive features and suitability for complex enterprise solutions. Ivanti stands out for cost-efficiency tailored to IT segments, whereas SS&C is seen as an investment for broader automation advantages.
| Product | Market Share (%) |
|---|---|
| SS&C Blue Prism | 1.1% |
| Ivanti Automation | 1.0% |
| Other | 97.9% |
Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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