ITRS Geneos vs NETSCOUT InfiniStreamNG comparison

ITRS and NETSCOUT are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while NETSCOUT is ranked #78. ITRS holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

617 Views
605 Comparison Views

92% willing to recommend

ITRS Geneos

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and NETSCOUT InfiniStreamNG are competing products in performance monitoring and network management. NETSCOUT InfiniStreamNG seems to have the upper hand with advanced network monitoring capabilities and more comprehensive visibility, while ITRS Geneos is favored for integration and ease of use.

Features: ITRS Geneos focuses on real-time performance monitoring, event management, and predictive analytics, ensuring businesses maintain optimal operations. NETSCOUT InfiniStreamNG offers extensive network visibility, traffic analysis, and proactive network issue management, focusing on network traffic.

Room for Improvement: ITRS Geneos could enhance network monitoring granularity, refine its traffic analysis tools, and expand its functionality for broader network management. NETSCOUT InfiniStreamNG might improve integration simplicity, offer more intuitive user interfaces, and provide streamlined configuration processes.

Ease of Deployment and Customer Service: ITRS Geneos provides straightforward deployment with strong integration support, making implementation quick and seamless. Customer support is robust and efficient. NETSCOUT InfiniStreamNG, though complex, covers various network topologies with its deployment but may present challenges in ease of setup. Customer service is reliable, offering comprehensive assistance.

Pricing and ROI: ITRS Geneos offers an appealing pricing structure, focusing on rapid ROI through integration efficiency and lower setup costs. NETSCOUT InfiniStreamNG, despite higher initial costs, promises substantial long-term ROI with its superior network management capabilities.

To learn more, read our detailed ITRS Geneos vs. NETSCOUT InfiniStreamNG Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. NETSCOUT InfiniStreamNG

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ITRS Geneos	0.5%
NETSCOUT InfiniStreamNG	0.4%
Other	99.1%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"I always appreciate Geneos's stability and ease of use."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The great advantage of this tool is real-time monitoring."

More ITRS Geneos pros

"It's an easy product to set up."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"The ability to troubleshoot customers' connectivity has been very beneficial."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"We use it for monitoring whenever we update a new circuit or site."

"The real-time troubleshooting and application segregation that you can do within it."

More NETSCOUT InfiniStreamNG pros

Cons

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

More ITRS Geneos cons

"It's not able to communicate with our probes."

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"We don't use the single pane of glass view, even though we own it."

"I'd like them to make the product more user-friendly."

"There is a timeout feature that we have been asking for awhile."

"The NetFlow Collectors could handle more flows per minute."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"I can say it's not that cheap because the licensing is a little bit costly"

"You will get the best price if you get a single global deal."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The pricing seems reasonable. We're happy enough with it."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"I would like it to be more scalable with less spend."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"The price is a little high."

"This product could be cheaper."

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Financial Services Firm

18%

Manufacturing Company

15%

Energy/Utilities Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Comparisons

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Compared 13% of the time

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Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 26% of the time

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 23% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 22% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 18% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 12% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

NETSCOUT InfiniStreamNG

September 2025

Download NETSCOUT InfiniStreamNG product report

Also Known As

Geneos

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

U.S. Department of Defense

Buyer's Guide

ITRS Geneos vs. NETSCOUT InfiniStreamNG

September 2025

Free Report: ITRS Geneos vs. NETSCOUT InfiniStreamNG

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