We performed a comparison between ITRS Geneos and NETSCOUT InfiniStreamNG based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"I always appreciate Geneos's stability and ease of use."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"It is very rock solid. We hardly have any hardware issues."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"The most valuable feature is utilization."
"The real-time troubleshooting and application segregation that you can do within it."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"The Wi-Fi side needs improvement."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"The main feature that needs work is the Dashboard designer."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Data visualization – real time and historical – is a weakness."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"The single pane of glass feed still needs work."
"It's not able to communicate with our probes."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"There is a timeout feature that we have been asking for awhile."
"Being able to manage the packet flow switches in nGeniusONE would be great."
ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews. ITRS Geneos is rated 8.2, while NETSCOUT InfiniStreamNG is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas NETSCOUT InfiniStreamNG is most compared with Cisco Secure Network Analytics, NETSCOUT nGeniusONE and NETSCOUT vSTREAM.
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