ITRS Geneos vs NETSCOUT InfiniStreamNG comparison

ITRS and NETSCOUT are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while NETSCOUT is ranked #77. ITRS holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,117 Views
1,194 Comparison Views

96% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

838 Views
813 Comparison Views

92% willing to recommend

ITRS Geneos

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and NETSCOUT InfiniStreamNG are competing products in performance monitoring and network management. NETSCOUT InfiniStreamNG seems to have the upper hand with advanced network monitoring capabilities and more comprehensive visibility, while ITRS Geneos is favored for integration and ease of use.

Features: ITRS Geneos focuses on real-time performance monitoring, event management, and predictive analytics, ensuring businesses maintain optimal operations. NETSCOUT InfiniStreamNG offers extensive network visibility, traffic analysis, and proactive network issue management, focusing on network traffic.

Room for Improvement: ITRS Geneos could enhance network monitoring granularity, refine its traffic analysis tools, and expand its functionality for broader network management. NETSCOUT InfiniStreamNG might improve integration simplicity, offer more intuitive user interfaces, and provide streamlined configuration processes.

Ease of Deployment and Customer Service: ITRS Geneos provides straightforward deployment with strong integration support, making implementation quick and seamless. Customer support is robust and efficient. NETSCOUT InfiniStreamNG, though complex, covers various network topologies with its deployment but may present challenges in ease of setup. Customer service is reliable, offering comprehensive assistance.

Pricing and ROI: ITRS Geneos offers an appealing pricing structure, focusing on rapid ROI through integration efficiency and lower setup costs. NETSCOUT InfiniStreamNG, despite higher initial costs, promises substantial long-term ROI with its superior network management capabilities.

To learn more, read our detailed ITRS Geneos vs. NETSCOUT InfiniStreamNG Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. NETSCOUT InfiniStreamNG

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (32nd), IT Infrastructure Monitoring (44th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

77th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ITRS Geneos	0.6%
NETSCOUT InfiniStreamNG	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The clean and colorful UI and easy to use options like snooze and active times."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

More ITRS Geneos pros

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"The most valuable features are speed and cost."

"The real-time troubleshooting and application segregation that you can do within it."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"It's an easy product to set up."

"The most valuable feature is utilization."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"The ability to troubleshoot customers' connectivity has been very beneficial."

More NETSCOUT InfiniStreamNG pros

Cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would like better access to the data that is being collected."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"It needs to be easier to configure, especially with the JMX plugins."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"It's not able to communicate with our probes."

"The single pane of glass feed still needs work."

"I would like to see an improved level of stitching between IPs."

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"There is a timeout feature that we have been asking for awhile."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"I can say it's not that cheap because the licensing is a little bit costly"

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"I would like it to be more scalable with less spend."

"The price is a little high."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"This product could be cheaper."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

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Top Industries

By visitors reading reviews

Financial Services Firm

71%

Computer Software Company

Construction Company

University

Manufacturing Company

17%

Financial Services Firm

15%

Energy/Utilities Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Compared 19% of the time

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Compared 18% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 15% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

December 2025

Download ITRS Geneos product report

Buyer's Guide

NETSCOUT InfiniStreamNG

December 2025

Download NETSCOUT InfiniStreamNG product report

Also Known As

Geneos

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

U.S. Department of Defense

Buyer's Guide

ITRS Geneos vs. NETSCOUT InfiniStreamNG

December 2025

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