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PTC Windchill vs iServer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (13th)
PTC Windchill
Ranking in Enterprise Architecture Management
20th
Average Rating
6.0
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Engineering Process (1st), PLM Tools (1st)
 

Mindshare comparison

As of June 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.5%, up from 4.5% compared to the previous year. The mindshare of PTC Windchill is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
CW
Effective lifecycle management improves with strong version control and deep integration needs
There is room for improvement in implementing features fully. The user interface is inconsistent and outdated. It appears that different departments or locations have implemented features differently, leading to inconsistency. There is a significant need for improved integration, particularly using OSLC for connecting with other tools like SAP ERP or ALM tools. The version control, while consistent, lacks flexibility regarding changes in CAD data and requires manual intervention for BOM management analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good and effective reporting features, which help in decision making."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Tech support is very responsive. They solved issues within a prompt response time."
"The initial setup is easy."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"I like how the product integrates with other technical solutions."
"The version control maintains consistent versions, which is beneficial."
"The strong point of Windchill is its close connection between the CAD structure and the bill of materials structure."
 

Cons

"It definitely needs help to improve the visual aspect of the solution."
"It runs relatively slowly."
"There are other solutions out there that have a better user interface."
"I haven't used this solution long enough to know what areas could be improved."
"More visualization techniques and ways to report the data might be helpful."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There could be features for process mining, process simulation, and analytics."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"I would not recommend doing business with PTC regardless of the product."
"There is room for improvement in implementing features fully."
"Some parts of the system are exclusive, so we can't work with them."
 

Pricing and Cost Advice

"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"I rate PTC Windchill's pricing a seven out of ten since it is pricey."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Financial Services Firm
15%
Government
11%
Computer Software Company
7%
Manufacturing Company
26%
Computer Software Company
12%
Healthcare Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What do you like most about PTC Windchill?
I like how the product integrates with other technical solutions.
What is your experience regarding pricing and costs for PTC Windchill?
I rate PTC Windchill's pricing a seven out of ten since it is pricey. The costs are fixed, and there are no additional costs.
What needs improvement with PTC Windchill?
There is room for improvement in implementing features fully. The user interface is inconsistent and outdated. It appears that different departments or locations have implemented features different...
 

Comparisons

 

Also Known As

No data available
Windchill, Atego Artisan Studio, Integrity Modeler
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Bose, Valliant Group
Find out what your peers are saying about PTC Windchill vs. iServer and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.