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PTC Windchill vs iServer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
8th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (16th)
PTC Windchill
Ranking in Enterprise Architecture Management
17th
Average Rating
6.4
Reviews Sentiment
4.9
Number of Reviews
3
Ranking in other categories
Engineering Process (1st), PLM Tools (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 4.3%, down from 4.5% compared to the previous year. The mindshare of PTC Windchill is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
iServer4.3%
PTC Windchill1.4%
Other94.3%
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
CW
Process Method and Tool Developer at ZF Group NAO
Effective lifecycle management improves with strong version control and deep integration needs
There is room for improvement in implementing features fully. The user interface is inconsistent and outdated. It appears that different departments or locations have implemented features differently, leading to inconsistency. There is a significant need for improved integration, particularly using OSLC for connecting with other tools like SAP ERP or ALM tools. The version control, while consistent, lacks flexibility regarding changes in CAD data and requires manual intervention for BOM management analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a flexible tool compared to some other solutions."
"Good and effective reporting features, which help in decision making."
"We like the governance."
"This flexibility is the most helpful part in the standard version."
"Tech support is very responsive. They solved issues within a prompt response time."
"The solution is easily modified to suit your needs."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer has valuable features for workflow and document management."
"I like how the product integrates with other technical solutions."
"The strong point of Windchill is its close connection between the CAD structure and the bill of materials structure."
"The version control maintains consistent versions, which is beneficial."
 

Cons

"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"More visualization techniques and ways to report the data might be helpful."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The product is more expensive than Spark."
"The migration tool needs to be included in the main package, and not as a separate license."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Some parts of the system are exclusive, so we can't work with them."
"There is room for improvement in implementing features fully."
"I would not recommend doing business with PTC regardless of the product."
 

Pricing and Cost Advice

"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"I rate PTC Windchill's pricing a seven out of ten since it is pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
9%
Manufacturing Company
8%
Construction Company
7%
Manufacturing Company
33%
Healthcare Company
9%
Construction Company
7%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
What needs improvement with PTC Windchill?
There is room for improvement in implementing features fully. The user interface is inconsistent and outdated. It appears that different departments or locations have implemented features different...
What is your primary use case for PTC Windchill?
I am using Windchill for managing CAD data and document data, specifically for product lifecycle management.
What advice do you have for others considering PTC Windchill?
I would not recommend doing business with PTC regardless of the product. Although Windchill has a commendable core functionality, it lacks refinement and complete feature implementation. On a scale...
 

Comparisons

 

Also Known As

No data available
Windchill, Atego Artisan Studio, Integrity Modeler, Intralink
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Bose, Valliant Group
Find out what your peers are saying about PTC Windchill vs. iServer and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.