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IRONSCALES vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IRONSCALES
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Email Security (12th), Advanced Threat Protection (ATP) (16th)
Trustwave Secure Email Gateway
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Secure Email Gateway (SEG) category, the mindshare of IRONSCALES is 5.7%, up from 3.4% compared to the previous year. The mindshare of Trustwave Secure Email Gateway is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
IRONSCALES5.7%
Trustwave Secure Email Gateway1.1%
Other93.2%
Secure Email Gateway (SEG)
 

Featured Reviews

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"We like IRONSCALES because it's easy to use and saves us some time."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"I couldn't believe that it could filter out 35% of the email."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"It is just good to know that it is watching when we don't have to watch; I can go to sleep, and it is still working."
"It is a totally stable solution."
"By having an integrated approach of combining email security and employee awareness training, they've hit the nail on the head."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"I think the tool can continue to hone the product to ensure the detections are accurate."
"The user interface could be more attractive to users. The UI is not brightened or appealing."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"The integration with Google Suite needs to be better. it's something they can work on."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"The only thing that I could say is that some of the reporting features could be better."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky."
"There is room for improvement in GUI because it is a bit old-fashioned."
"The technical support services and stability need improvement as well."
 

Pricing and Cost Advice

"They are pretty much the same as all the other competitors in the market."
"IRONSCALES is an expensive solution."
"As compared to everything else we looked at, it was good. It was the best value for the dollars."
"The product is available as a middle-priced tool. I think it is not the cheapest solution."
"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
"The tool is not very cheap, but it is affordable."
"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
"It is a cost-effective product."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
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Also Known As

No data available
Trustwave SEG
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Information Not Available
Find out what your peers are saying about IRONSCALES vs. Trustwave Secure Email Gateway and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.