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Barracuda Email Security Gateway vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (4th)
Trustwave Secure Email Gateway
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 6.2%, down from 8.6% compared to the previous year. The mindshare of Trustwave Secure Email Gateway is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Barracuda Email Security Gateway6.2%
Trustwave Secure Email Gateway0.7%
Other93.1%
Secure Email Gateway (SEG)
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
FA
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its backups are valuable."
"I appreciate that the product provides account takeover protection."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"Barracuda is good at keeping the garbage from reaching your inbox."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"It's easy to use. The configuration and web interface are user-friendly."
"It is a very stable solution."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"The product's most valuable features are spam protection and artificial intelligence."
 

Cons

"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"Some customers experience issues with integration."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"The deep scanning feature needs to be improved."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"The licensing cost is competitive, it's not too high and not too low."
"Compared to other products, this solution is quite affordable."
"Barracuda has the best price. Every year we need to renew our license, and every year I need to compare Barracuda to two or three other players in the market. Barracuda always has a price that is 30 to 40 percent less than the other players' prices."
"It is an expensive solution and I would rate it 5 out of 10."
"The price of this solution is very high, but it's working fine."
"We typically purchase a one or three-year license for Barracuda Email Security Gateway."
"The solution requires a license and we pay annually."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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866,218 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise12
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about Barracuda Sentinel?
It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their hete...
What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
Regarding real-time intelligent features of the Barracuda Email Security Gateway, some spam emails are still being released by the ESG to the end users, so the functionality is not working appropri...
What do you like most about Trustwave Secure Email Gateway?
I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time...
What is your experience regarding pricing and costs for Trustwave Secure Email Gateway?
The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive.
What needs improvement with Trustwave Secure Email Gateway?
There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features compared to a competitor like Mimecast.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Trustwave SEG
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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Find out what your peers are saying about Barracuda Email Security Gateway vs. Trustwave Secure Email Gateway and other solutions. Updated: July 2025.
866,218 professionals have used our research since 2012.