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Barracuda Email Security Gateway vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
DMARC Authentication Software (4th)
Trustwave Secure Email Gateway
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 6.7%, down from 8.7% compared to the previous year. The mindshare of Trustwave Secure Email Gateway is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

RobertSmith15 - PeerSpot reviewer
Email security offers superior protection with good personalization
I have experienced the Barracuda team as very cooperative, and they are readily available for calls with technical support via email. I have had no issues with ongoing support throughout the product's lifecycle. Assistance was provided to me when transferring archived information from a legacy email service. They also recommended an additional service to streamline the process, making it as easy as possible.
FA
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default."
"Great at blocking spam."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"We find the product to be scalable."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"I like Barracuda's cloud sandbox feature."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"The dashboard's UI could be improved to make changes to the blocklist."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Some customers experience issues with integration."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"Barracuda Email Security Gateway should include ATP in the next release."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"As far as advanced email security systems, this product is mid-range on the pricing scale."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"We find the solution's pricing okay."
"e solution's pricing is exceedingly high, and it continues to increase."
"The pricing for the product is fine."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"The licensing fees are part of a bundled support package that we pay for."
"It is an expensive solution and I would rate it 5 out of 10."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
6%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What do you like most about Trustwave Secure Email Gateway?
I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time...
What is your experience regarding pricing and costs for Trustwave Secure Email Gateway?
The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive.
What needs improvement with Trustwave Secure Email Gateway?
There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features compared to a competitor like Mimecast.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Trustwave SEG
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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Find out what your peers are saying about Barracuda Email Security Gateway vs. Trustwave Secure Email Gateway and other solutions. Updated: April 2025.
856,873 professionals have used our research since 2012.