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Microsoft Exchange Online Protection (EOP) vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (7th), Anti-Malware Tools (14th)
Trustwave Secure Email Gateway
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (15th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.2%, up 1.2% compared to last year.
Trustwave Secure Email Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 1.4% mindshare, up 0.7% since last year.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)1.2%
Microsoft Defender for Endpoint6.9%
VirusTotal3.1%
Other88.8%
Anti-Malware Tools
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Trustwave Secure Email Gateway1.4%
Proofpoint Email Protection19.5%
Microsoft Defender for Office 36517.0%
Other62.1%
Secure Email Gateway (SEG)
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"The threat management feature includes policies and alerts that are valuable."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"You can use the product to create special accounts."
"Microsoft EOP's most valuable feature is a shared mailbox."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"We like the holding facility that is available for potentially suspicious URLs, which allows a real-time review to be performed before the email reaches a user's inbox."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"The product's most valuable features are spam protection and artificial intelligence."
 

Cons

"The product needs more granularity. Some features, like encryption, are not available."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"Some features, like encryption, are not available."
"The solution must improve the user experience."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The tool's pricing is excellent."
"The pricing of the solution is reasonable."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"The price of Microsoft Exchange Online Protection is reasonable."
"The solution falls on the higher or more expensive side of the spectrum."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Trustwave SEG
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
893,438 professionals have used our research since 2012.