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Infrascale Backup & Disaster Recovery vs Veritas Alta Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
Sentiment score
6.3
Veritas Alta Data Protection offers ROI through time and cost savings, vendor consolidation, and enhanced security against ransomware.
It is not primarily about cost optimization, but more about protecting our organization against ransomware attacks to avoid being brought to its knees.
Storage Platform Engineer at Expedia Group
We can see approximately 10% in savings, which could be in terms of time saving or money saving.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Customer Service

Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
Sentiment score
3.8
Customer service is good but needs improvements in regional support and availability across time zones for urgent issues.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
This is a challenge for me, especially since I work in APAC, and whenever we engage with Veritas technical support, I must wait for someone in the United States to be available to help with our issue.
Storage Platform Engineer at Expedia Group
The IVR system should be reduced so that customers can reach support directly, as when someone calls, it is typically for a critical technical issue and the call should connect directly to a representative.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Scalability Issues

Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
Sentiment score
7.7
Users praise Alta Data's excellent scalability and cost-effective nature, reporting high satisfaction and capacity for growth without performance constraints.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
Veritas Alta Data Protection is not expensive, which makes it scalable.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Stability Issues

Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
Sentiment score
8.6
Veritas Alta Data Protection is highly stable, consistently rated nine out of ten, even with geographic clustering functionality.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
Veritas Alta Data Protection requires user-friendly upgrades, simpler interface, AI file restoration, and better documentation and reporting tools.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
I want a very simple GUI which even an L1 engineer or L1 cloud engineer can understand and use with minimum supervision.
Enterprise solution architect at a manufacturing company with 10,001+ employees
Veritas Alta Data Protection can be deployed on multiple cloud providers, including Azure and GCP.
Storage Platform Engineer at Expedia Group
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Setup Cost

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
Veritas Alta Data Protection is cost-effective due to discounts, offering competitive features despite being typically 20% more expensive.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
Regarding the pricing aspect, we received a pretty good discount when we started onboarding all of our backups to Veritas Alta Data Protection.
Storage Platform Engineer at Expedia Group
 

Valuable Features

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
Veritas Alta Data Protection offers robust ransomware defense, seamless cloud integration, automation, cost efficiency, and multi-cloud protection capabilities.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases.
Storage Platform Engineer at Expedia Group
The unique selling proposition includes automated policy-driven operations.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
The best feature Veritas Alta Data Protection offers is integration with existing hyperscalers or virtual platforms as well as integration with current computing platforms, where we can see this working well with our existing scenarios.
Enterprise solution architect at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
24th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Backup and Recovery (27th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
Veritas Alta Data Protection
Ranking in Cloud Backup
29th
Average Rating
9.4
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
AI Data Analysis (20th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. The mindshare of Veritas Alta Data Protection is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Veritas Alta Data Protection0.7%
Other98.3%
Cloud Backup
 

Featured Reviews

HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.
RahulSharma8 - PeerSpot reviewer
Storage Platform Engineer at Expedia Group
Cloud backups have secured critical data and have enabled fast recovery from ransomware threats
I do utilize the automated policy-driven operations with Veritas Alta Data Protection. They have helped in reducing manual workloads because manual intervention is required to handle errors or backup job failures when trying to back up a particular AWS account where critical resources are deployed. Discovery takes a lot of time because we are backing up data already in the S3 buckets. We often face challenges with resource discovery because discovery does not happen once a month; it happens daily. Every day, the discovery job runs before backing up resources. We may encounter issues in discovery or related to permissions, meaning if we have backup permissions on a bucket but further intensive permissions are present on any particular file, the Veritas Alta Data Protection job will skip that file. At times, backup fails with one or another error, and manual intervention is definitely needed. It is predominantly automated and policy-driven, but manual intervention is also required sometimes. We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases. One more crucial feature for us in selecting Veritas Alta Data Protection is having replication between Veritas Alta Data Protection clusters. Once the primary backup job is complete, Veritas Alta Data Protection runs an SLP job, which is a storage lifecycle policy. This SLP job moves or replicates the data from one Veritas Alta Data Protection cluster to another. If the Veritas Alta Data Protection cluster goes down, the data is still replicated to the other Veritas Alta Data Protection cluster.
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Top Industries

By visitors reading reviews
Construction Company
15%
Healthcare Company
15%
Computer Software Company
8%
Outsourcing Company
8%
Construction Company
17%
Manufacturing Company
9%
Computer Software Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
What is your experience regarding pricing and costs for Veritas Alta Data Protection?
The setup cost is quite good and affordable. Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly. In terms of technical features, it is pretty ...
What needs improvement with Veritas Alta Data Protection?
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side, as the world is moving toward AI. Specifically, AI capabilities ...
What is your primary use case for Veritas Alta Data Protection?
In the last two years, we faced issues with ransomware. Because of the encryption level which we set with this backup software, we were able to restore all of our data without losing a single file.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Alta Data Protection and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.