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Infrascale Backup & Disaster Recovery vs Veritas Alta Data Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
<p>Infrascale Backup &amp; Disaster Recovery enhances profitability, efficiency, and reliability by reducing downtime, recovery times, and management costs.</p>
Sentiment score
5.4
Veritas Alta offers a single-vendor data protection with ransomware defense, AWS backup, and reported 10% cost savings.
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Manager Technical Operations at a outsourcing company with 201-500 employees
It is not primarily about cost optimization, but more about protecting our organization against ransomware attacks to avoid being brought to its knees.
Storage Platform Engineer at Expedia Group
We can see approximately 10% in savings, which could be in terms of time saving or money saving.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Customer Service

Sentiment score
7.0
Infrascale's customer service is responsive and expert, resolving issues quickly with improved satisfaction and proactive support monitoring.
Sentiment score
4.9
Veritas Alta Data Protection's customer service is praised, but APAC users face challenges due to limited resources and time zone issues.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
This is a challenge for me, especially since I work in APAC, and whenever we engage with Veritas technical support, I must wait for someone in the United States to be available to help with our issue.
Storage Platform Engineer at Expedia Group
The IVR system should be reduced so that customers can reach support directly, as when someone calls, it is typically for a critical technical issue and the call should connect directly to a representative.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
With the enterprise support model for Veritas Alta Data Protection, the technical support is at a level of nine.
Manager, Network Ict at Associated Motorways (Private) Limited
 

Scalability Issues

Sentiment score
5.3
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions, though hardware limitations impact seamless expansion and optimal performance.</p>
Sentiment score
6.7
Veritas Alta Data Protection excels in scalable, adaptable, and cost-effective storage options, gaining high ratings for reliability and flexibility.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
Veritas Alta Data Protection is not expensive, which makes it scalable.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with high ratings and effective support for minor issues.</p>
Sentiment score
8.4
Veritas Alta Data Protection is highly rated for stability, with no performance issues and effective use of geographic clusters.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs better security, data diversity, UI, tech support, analytics, cloud integration, and training materials.</p>
Veritas Alta Data Protection needs a user-friendly interface, simplified reporting, and AI features to improve user experience.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
I want a very simple GUI which even an L1 engineer or L1 cloud engineer can understand and use with minimum supervision.
Enterprise solution architect at a manufacturing company with 10,001+ employees
Veritas Alta Data Protection can be deployed on multiple cloud providers, including Azure and GCP.
Storage Platform Engineer at Expedia Group
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Setup Cost

Infrascale Backup offers flexible, premium pricing with strong support, ideal for enterprises and MSPs despite some clarity concerns.
Veritas Alta Data Protection offers competitive pricing with potential discounts, though regional distributor margins might affect final costs.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
Having a more transparent pricing option would help with planning and budgeting.
Manager Technical Operations at a outsourcing company with 201-500 employees
Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
Customers do not receive the real pricing advantage because the distributor keeps a margin, and the vendor also keeps a margin.
Manager, Network Ict at Associated Motorways (Private) Limited
Regarding the pricing aspect, we received a pretty good discount when we started onboarding all of our backups to Veritas Alta Data Protection.
Storage Platform Engineer at Expedia Group
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery provides fast, flexible, and secure data protection, offering ease of use and comprehensive recovery features.</p>
Veritas Alta Data Protection provides robust ransomware protection, cloud integration, automated operations, and cost-effective, secure data management and recovery.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases.
Storage Platform Engineer at Expedia Group
The unique selling proposition includes automated policy-driven operations.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
Multi-factor authentication is enabled, ransomware protection is enabled, and all security checks have been put in place.
Manager, Network Ict at Associated Motorways (Private) Limited
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
13th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (6th)
Veritas Alta Data Protection
Ranking in Cloud Backup
28th
Average Rating
9.4
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
AI Data Analysis (24th)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.7% compared to the previous year. The mindshare of Veritas Alta Data Protection is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
Veritas Alta Data Protection0.8%
Other97.7%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
RahulSharma8 - PeerSpot reviewer
Storage Platform Engineer at Expedia Group
Cloud backups have secured critical data and have enabled fast recovery from ransomware threats
I do utilize the automated policy-driven operations with Veritas Alta Data Protection. They have helped in reducing manual workloads because manual intervention is required to handle errors or backup job failures when trying to back up a particular AWS account where critical resources are deployed. Discovery takes a lot of time because we are backing up data already in the S3 buckets. We often face challenges with resource discovery because discovery does not happen once a month; it happens daily. Every day, the discovery job runs before backing up resources. We may encounter issues in discovery or related to permissions, meaning if we have backup permissions on a bucket but further intensive permissions are present on any particular file, the Veritas Alta Data Protection job will skip that file. At times, backup fails with one or another error, and manual intervention is definitely needed. It is predominantly automated and policy-driven, but manual intervention is also required sometimes. We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases. One more crucial feature for us in selecting Veritas Alta Data Protection is having replication between Veritas Alta Data Protection clusters. Once the primary backup job is complete, Veritas Alta Data Protection runs an SLP job, which is a storage lifecycle policy. This SLP job moves or replicates the data from one Veritas Alta Data Protection cluster to another. If the Veritas Alta Data Protection cluster goes down, the data is still replicated to the other Veritas Alta Data Protection cluster.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
Manufacturing Company
15%
Construction Company
14%
Healthcare Company
14%
Comms Service Provider
14%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup &amp; Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup &amp; Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup &amp; Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
What is your experience regarding pricing and costs for Veritas Alta Data Protection?
In our country, because Veritas Alta Data Protection works with a distributor and vendor, the margin is topped up two times. Customers do not receive the real pricing advantage because the distribu...
What needs improvement with Veritas Alta Data Protection?
The compression rate on the Flex Appliance of Veritas Alta Data Protection needs to be improved. When compared to EMC Data Domain, although the compression rate feature is present, it needs further...
What is your primary use case for Veritas Alta Data Protection?
Veritas Alta Data Protection is used for enterprise-level backups in our environment.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Alta Data Protection and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.