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Infrascale Backup & Disaster Recovery vs Veeam Backup for AWS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
18th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th), SaaS Backup (10th)
Veeam Backup for AWS
Ranking in Cloud Backup
32nd
Average Rating
9.6
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
Pranav Telang - PeerSpot reviewer
Lead Architect at a comms service provider with 10,001+ employees
Automated backups have protected large cloud databases and support application‑aware recovery
People must be aware of the costs associated with Veeam Backup for AWS and try to manage them. Be aware of it because this is a sudden cost and a surprising cost - what I would say is a hidden cost. Usually, people think that backup can go through gateways and S3 gateways. That is reducing the cost and not going to the internet to an S3 bucket. S3 gateway definitely allows you the transfer cost reduction. When we say the API call to the S3 bucket, it means the push, pull, delete, and modification. Every time a backup happens and if it is a really long-running process or every time you are restoring an application-aware backup, people should be aware of what they are exactly restoring. It is not the same as on-premises because for on-premises, there is no such cost for restoring or backup. In the cloud, there is definitely a cost with respect to the data transfer and API calls. These are hidden costs where many people are not aware. Someone should really be aware of it. Veeam's integration with AWS IAM for role-based access control is adequate. AWS requires Veeam to always have their script or the requirements of what they actually require for such backup types. When we take an account level or usually what we have done is we usually keep one backup server in a centralized location and from there we run these backup jobs. Those kinds of configuration and network configuration need to be there, and the IAM-level policy should be there. They need three types of major policies such as EC2-related, disk-related, and network-related items. It is a huge list of a JSON file that Veeam also provides. Some of them are usually not there. Once you run those backups and all when it gets failed, the VDA also gives you the option of what it is missing. Then you can go ahead and update that one. It is not that hard, but someone who is really aware of backup as well as cloud knowledge and having extensive cloud knowledge can fix this. It is not a big deal. Regarding Veeam's backup cost calculator, I would say it does not help with calculating the application-aware backup cost. The number of API calls it is going to make depends on the frequency of backup and whether you are going to take a full backup or an incremental backup. The way Veeam works, there is a feasibility to take what we say an incremental backup and they sync. There are two types: one is a fully aware backup that takes a whole complete copy of your instance, and the incremental combines and has created the full copy. If that is the case and you are taking a big chunk or your server size or your disk size is almost around TB territory, and you are taking an application-aware backup such as SQL or any application-aware backup, then that is definitely going to increase your cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The initial setup was straightforward and we received support from the manufacturer."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"Veeam Backup for AWS has valuable features such as easy management and installation."
"The best features Veeam Backup for AWS offers are speed and its ease of use."
"Veeam Backup for AWS has reduced many risks for my organization because in a difficult moment, if I need to restore my backup, I have access to a backup outside my environment and I can restore this backup to another AWS account; this is how I manage risk."
"The best features Veeam Backup for AWS offers in my experience are reliability and security."
"In my opinion, the best features of Veeam Backup for AWS include that Veeam Backup VDA is best for EC2 instance snapshots, as it allows you to achieve compression in a better way and you don't need to save anything elsewhere or need an additional S3 bucket because it is going to use your account-level backup vaults."
 

Cons

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There is room for improvement in Veeam Backup for AWS regarding its pricing. There are alternative solutions available at a lower price."
"People must be aware of the costs associated with Veeam Backup for AWS and try to manage them. Be aware of it because this is a sudden cost and a surprising cost - what I would say is a hidden cost."
 

Pricing and Cost Advice

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"I appreciate their pricing. We went for this solution for its pricing."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Healthcare Company
10%
Manufacturing Company
7%
Performing Arts
7%
Computer Software Company
19%
Manufacturing Company
9%
Insurance Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
What is your experience regarding pricing and costs for Veeam Backup for AWS?
I think the pricing and everything related to Veeam Backup for AWS is okay.
What needs improvement with Veeam Backup for AWS?
I am not seeing any feature that I want right now for improvement in Veeam Backup for AWS.
What is your primary use case for Veeam Backup for AWS?
My main use case for Veeam Backup for AWS is disaster recovery and backup. We have our AWS environment, and we do the backup using Veeam Backup for AWS for disaster recovery and backup.
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
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