No more typing reviews! Try our Samantha, our new voice AI agent.

Infrascale Backup & Disaster Recovery vs Veeam Backup for AWS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
Sentiment score
6.1
Veeam Backup for AWS offers ROI with downtime reduction, data protection, cost savings, but pricing concerns exist for low usage.
We experience a good return on investment with Veeam Backup for AWS as we use it to back up more than one hundred servers, which has been very beneficial.
IT Lead at Meditab Software, Inc.
easy data recovery
Senior Software Engineer at Ford Motor Company
It is also a very valuable tool because it has the ability to back up to multiple locations easily, ensuring recovery with minimum downtime and automation of jobs to save time and cost.
Senior Dotnet Developer at Infosys
 

Customer Service

Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
Sentiment score
7.9
Veeam Backup for AWS is praised for excellent, proactive customer support, with high responsiveness and availability ensuring user satisfaction.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
support was prompt to ask questions and provided updates to fix the problem quickly.
President at Megasetec
The customer support for Veeam Backup for AWS is excellent, unparalleled, top-notch, and best-in-class.
Senior Frontend Developer at HCL Technologies
I rate the technical support highly because they always help us and fix any issues we encounter.
IT Lead at Meditab Software, Inc.
 

Scalability Issues

Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
Sentiment score
8.4
Veeam Backup for AWS is highly rated for its scalability, cost-effectiveness, and efficient handling of large, diverse datasets.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
It has helped us back up huge data, and it is easy to retrieve or restore, making it very scalable.
Data Engineer at Genpact - Headstrong
Veeam Backup for AWS's scalability is impressive, as it is scalable and handles all the data in my organization securely.
Regional Sales Manager at Novartis
It is able to handle any data, whether huge or small, very effectively.
Senior Software Engineer at Ford Motor Company
 

Stability Issues

Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
Sentiment score
8.9
Veeam Backup for AWS is praised for exceptional stability and reliability with efficient support, ensuring dependable performance across environments.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
The reliability and stability of Veeam Backup for AWS are commendable.
IT Lead at Meditab Software, Inc.
Veeam Backup for AWS is very stable, fast, and reliable.
Regional Sales Manager at Novartis
I have noticed no crashing or downtime.
Senior Dotnet Developer at Infosys
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
Veeam Backup for AWS needs enhancements in reporting, integration, security, cost management, and OS compatibility to boost user satisfaction.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
The product would benefit from adding more security features and improving compatibility with other operating systems like IBM AIX.
President at Megasetec
People must be aware of the costs associated with Veeam Backup for AWS and try to manage them. Be aware of it because this is a sudden cost and a surprising cost - what I would say is a hidden cost.
Lead Architect at a comms service provider with 10,001+ employees
I would like to see features such as live replication that should allow immediate restoration with minimal time and minimal configuration.
IT Lead at Meditab Software, Inc.
 

Setup Cost

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
Veeam Backup for AWS is valued for affordability, ease of setup, features, and proactive support, despite licensing cost concerns.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
very cost-effective and affordable
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS licensing costs are high.
President at Megasetec
My experience with pricing, setup cost, and licensing for Veeam Backup for AWS was good because the setup cost is low.
Head Cloud Services (Infra & Systems) at Anvek
 

Valuable Features

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
Veeam Backup for AWS offers reliable, fast backups with security, cost management, and easy AWS integration, enhancing disaster recovery.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
The features of Veeam Backup for AWS are very easy to use, quick to deploy, offer faster recovery, top-notch security, easy to manage, and cost-effective.
Senior Frontend Developer at HCL Technologies
Veeam Backup for AWS helps us to protect our data from accidental deletion and store data offsite in AWS, so in case a disaster happens in our data center, we can retrieve the data from AWS.
IT Lead at Meditab Software, Inc.
Veeam Backup for AWS has positively impacted my organization by reducing downtime and data losses, ensuring compliance and risk mitigation, achieving cost savings of approximately 60 to 70 percent, providing ease of use and deployment, offering comprehensive backup and recovery features, and ensuring scalable performance has been high.
Data Engineer at Genpact - Headstrong
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
24th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Backup and Recovery (27th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
Veeam Backup for AWS
Ranking in Cloud Backup
15th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.
Gegax Robert - PeerSpot reviewer
Senior Software Engineer at Ford Motor Company
Seamless backups have transformed data protection and now safeguard critical workloads
The best features Veeam Backup for AWS offers are that it is fast and reliable, easy to use, creates image backups of PostgreSQL, allows upgrading full functions using the AWS plugin package, and enables using a single console to manage data protection and recovery. Veeam Backup for AWS has positively impacted my organization by solving the challenges of managing backup in complex AWS environments. Its features such as data deduplication and compression offered at a good price are very cost-effective. Backups are also very powerful and easy when using Veeam Backup for AWS software. Since using Veeam Backup for AWS, I have seen specific outcomes such as reduced downtime and data loss by 80% from 60%, along with compliance and risk mitigation and cost savings since it is very easy and cost-effective.
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Healthcare Company
15%
Computer Software Company
8%
Outsourcing Company
8%
Construction Company
23%
Computer Software Company
11%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
What is your experience regarding pricing and costs for Veeam Backup for AWS?
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable. Settings become easy after you go through the learning curve, and everything falls into plac...
What needs improvement with Veeam Backup for AWS?
Veeam Backup for AWS should provide a hybrid solution, and the user interface needs to be more user-friendly. The initial setup was a bit complex, especially for non-technical users.I believe a hyb...
What is your primary use case for Veeam Backup for AWS?
I have been using Veeam Backup for AWS since 2018 and it is one of the best backup solutions available. The software is easy to implement, support, and especially recover information when needed. T...
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veeam Backup for AWS and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.