

Infrascale Backup & Disaster Recovery and N2W compete in the disaster recovery and backup solutions category. Based on the features, ease of deployment, and room for improvement, N2W seems to have the upper hand due to its streamlined cloud-centric approach, strong AWS integration, and effective cost-control features.
Features: Infrascale offers features like quick VM boot-up during failures, Critical Server Insurance, and a user-friendly dashboard for data recovery across multiple points. N2W focuses on automation with features such as automated backup and recovery policies, policy-based automation for AWS instances, and cost-control through lifecycle management.
Room for Improvement: Infrascale could improve on pricing complexity, training materials, and geographic data diversity. Users also desire better integration capabilities. N2W users suggest enhancements in streamlining version upgrades, onboarding processes for new AWS accounts, and manual backup retention options while extending support to more AWS services.
Ease of Deployment and Customer Service: Infrascale supports deployment across hybrid, on-premises, and cloud environments with a responsive support team. N2W offers robust customer support with easy direct communication, aligning well with its public cloud environment and AWS integration.
Pricing and ROI: Infrascale provides competitive pricing for smaller enterprises with clear licensing structures, noted for service reliability. N2W offers flexible pay-as-you-go options through AWS Marketplace, emphasizing value from reduced data loss risk and fast recovery.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their support is amazing. They get back to you in a timely manner and work with you.
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Customer support for N2W is excellent, as they are able to answer quickly.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
| Product | Market Share (%) |
|---|---|
| N2W | 1.6% |
| Infrascale Backup & Disaster Recovery | 1.3% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
N2W offers a cloud-native backup and recovery platform tailored for AWS and Azure environments, delivering secure and rapid data protection.
N2W enables IT teams to effortlessly manage backup and restore processes within AWS and Azure environments. By leveraging policy-based management, users gain full control over rapid, secure recovery across regions and accounts. Designed to scale with workloads of any size, N2W ensures business continuity through features like immutable ransomware-protected backups and smart data lifecycle management. Hosted directly in the cloud account, it simplifies the protection and recovery of mission-critical applications.
What are N2W's key features?
What benefits should users consider?
Organizations across sectors use N2W for automated backup and disaster recovery of AWS resources like EC2 instances and RDS databases. It's employed to manage schedules, streamline backups in production settings, and rely on S3 for storage, providing a robust data protection approach.
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