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Infrascale Backup & Disaster Recovery vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.</p>
Sentiment score
2.3
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
 

Customer Service

Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.</p>
Sentiment score
3.3
N2W offers exceptional technical support with a responsive team, ensuring high user satisfaction through efficient issue resolution and communication.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.</p>
Sentiment score
4.6
N2W offers scalable, efficient backup for diverse cloud environments, accommodating growing workloads and numerous AWS accounts and instances.
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
7.4
Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.
Sentiment score
5.1
N2W stability is highly rated, backing up 600+ instances daily with no downtime, ensuring reliable production operations.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.</p>
N2W needs UI updates, improved integration, disaster recovery, multicloud support, and user-friendly features for enhanced backup management.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
I would like to see native support for more AWS services beyond EC2 and EBS, such as full coverage of RDS, DynamoDB, and Redshift.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
This would help those who are not familiar with Infrastructure as Code to back up and restore these services without the overhead of understanding IaC configuration.
 

Setup Cost

Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.
N2W provides easy AWS Marketplace purchasing with flexible pricing and tiered licensing, supporting diverse needs without extra fees.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Not all features are available in the cheaper plans.
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.</p>
N2W offers efficient backup, rapid recovery, cost optimization, and ransomware protection, ensuring business continuity for critical AWS services.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The most valuable features are EC2 and RDS backups, as well as VPC capture.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
23rd
Ranking in Cloud Backup
20th
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Disaster Recovery as a Service (5th), SaaS Backup (12th)
N2W
Ranking in Backup and Recovery
29th
Ranking in Cloud Backup
24th
Ranking in Disaster Recovery (DR) Software
19th
Average Rating
9.2
Reviews Sentiment
5.6
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 1.1%, up from 0.5% compared to the previous year. The mindshare of N2W is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery1.1%
N2W0.9%
Other98.0%
Disaster Recovery (DR) Software
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
George Philippakos - PeerSpot reviewer
Backup process and monitoring become simple and effective while seamless instance recovery and cost optimization ensure business continuity
Policy creation is straightforward, with automatic backups of new resources enabled through tagging. Instance recovery is seamless, whether within the same VPC or across different VPCs. File-level restores are intuitive and easy to manage, while full VPC backups provide critical protection and peace of mind in the event of a disaster. In addition, lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements. The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
14%
Performing Arts
13%
Financial Services Firm
7%
Computer Software Company
16%
Healthcare Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
What needs improvement with Infrascale Platform?
Infrascale Backup &amp; Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup &amp; Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I believe N2WS offers a highly competitive pricing model, delivering excellent value. It is certainly a worthwhile investment, providing a strong return on investment (ROI).
What needs improvement with N2WS Backup & Recovery?
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version. I am eager to upgrade and take full adva...
 

Also Known As

Infrascale Platform
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N2W and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.