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Infrascale Backup & Disaster Recovery vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
Sentiment score
2.2
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
Sentiment score
4.1
N2W's customer service is praised for promptness, expertise, and proactive problem-solving, making them a valued partner for users.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
Sentiment score
3.8
N2W effectively manages AWS accounts and instances, ensuring seamless scaling and reliable backup without performance issues for growing needs.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
Sentiment score
5.4
N2W is highly stable, with no downtime, exceptional cloud resource use, and consistent nine out of ten ratings.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
N2W requires UI, documentation, and functionality upgrades with enhanced automation, multicloud support, and comprehensive AWS integration.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
 

Setup Cost

<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
Enterprise buyers appreciate N2W's competitive pricing, flexibility, and ROI, with easy AWS Marketplace purchases and praised usability.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
Users value ease of use, speed, cost efficiency, centralized management, and intuitive interfaces in backup and recovery features.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
25th
Ranking in Cloud Backup
18th
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Disaster Recovery as a Service (6th), SaaS Backup (10th)
N2W
Ranking in Backup and Recovery
8th
Ranking in Cloud Backup
6th
Ranking in Disaster Recovery (DR) Software
7th
Average Rating
9.4
Reviews Sentiment
5.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.6% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
N2W1.6%
Infrascale Backup & Disaster Recovery1.3%
Other97.1%
Disaster Recovery (DR) Software
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
reviewer2757345 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Automation has transformed our backup process and validated our disaster recovery strategy
While the product is excellent, there are a couple of areas for potential improvement. The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update. It would be extremely useful to have the ability to set a retention period on manual backups. Occasionally, we take a manual snapshot before a major deployment, and currently, these can be forgotten, leading to unnecessary storage costs. Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping. The EKS backup module should be a great feature, and it would have been a useful functionality to have for cluster backup management.
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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
Computer Software Company
12%
University
8%
Government
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
My experience with pricing, setup cost, and licensing is smooth, as I have not faced any issues while spinning up the instance from the marketplace, and the documentation is very comprehensive.
What needs improvement with N2WS Backup & Recovery?
The EKS environment solution could be improved.
What is your primary use case for N2WS Backup & Recovery?
Backup and snapshots. Before implementing a dedicated cloud-native solution, our primary pain point was the fragmented and manual nature of our data protection strategy. We were relying on a patchw...
 

Also Known As

Infrascale Platform
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N2W and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.