Try our new research platform with insights from 80,000+ expert users

Infrascale Backup & Disaster Recovery vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
<p>Infrascale Backup &amp; Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.</p>
Sentiment score
5.5
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
 

Customer Service

Sentiment score
7.1
<p>Infrascale Backup &amp; Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.</p>
Sentiment score
6.2
N2W's customer service is efficient, responsive, and proactive, ensuring high customer satisfaction and strong sales performance.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.</p>
Sentiment score
6.8
N2W demonstrates strong scalability, efficiently improving backup times across diverse infrastructures and adapting to increasing workloads.
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
7.4
Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.
Sentiment score
7.6
Users consistently praise N2W's stability, noting reliable performance, efficient recovery, and high ratings, making it exceptionally dependable.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.</p>
N2W's interface is outdated and complex, needing improved integration, file management, and stability for seamless backup solutions.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.
N2W offers flexible AWS Marketplace pricing, appealing to all organizational sizes with intuitive purchasing and low-cost features.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.</p>
N2W provides efficient data backup and recovery with a user-friendly interface, benefiting AWS workload management and user experience.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
23rd
Ranking in Cloud Backup
19th
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Disaster Recovery as a Service (5th), SaaS Backup (12th)
N2W
Ranking in Backup and Recovery
41st
Ranking in Cloud Backup
33rd
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
AWS Marketplace (36th)
 

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.4% compared to the previous year. The mindshare of N2W is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Hitesh Jethwa - PeerSpot reviewer
User-friendly, easy to deploy, and stable
I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
13%
Performing Arts
11%
Financial Services Firm
8%
Computer Software Company
18%
Healthcare Company
10%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...
What needs improvement with Infrascale Platform?
Infrascale Backup &amp; Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...
What is your primary use case for Infrascale Platform?
I have been using Infrascale Backup &amp; Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...
What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
What is your primary use case for N2WS Backup & Recovery?
We use N2WS Backup &amp; Recovery for backing up EC2 instances.
 

Also Known As

Infrascale Platform
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N2W and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.