InfoVista VistaInsight vs NinjaOne comparison

Infovista and NinjaOne are both solutions in the Network Monitoring Software category. Infovista is ranked #90, while NinjaOne is ranked #31 with an average rating of 7.7. Infovista holds a 0.2% mindshare in NMS, compared to NinjaOne’s 0.5% mindshare. Additionally, 100% of Infovista users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.

InfoVista VistaInsight

Read 2 InfoVista VistaInsight reviews

311 Views
305 Comparison Views

100% willing to recommend

NinjaOne

Read 18 NinjaOne reviews

6,255 Views
626 Comparison Views

94% willing to recommend

InfoVista VistaInsight

NinjaOne

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Executive SummaryUpdated on Oct 10, 2024

InfoVista VistaInsight and NinjaOne are competing in the network performance management and IT operations management categories. NinjaOne seems to have an upper hand due to its comprehensive feature set and competitive pricing, despite InfoVista's strong data analysis capabilities.

Features: InfoVista VistaInsight provides advanced network optimization, detailed reporting tools, and focuses on large-scale network performance enhancement. NinjaOne offers a broad IT management suite with remote monitoring, patch management, and automation, appealing to those needing an integrated system.

Room for Improvement: InfoVista VistaInsight could improve in user-friendly features, speed of deployment, and integration processes for broader environments. NinjaOne may focus on enhancing advanced analytics, increasing scalability options, and strengthening network-specific tools.

Ease of Deployment and Customer Service: InfoVista VistaInsight deployment involves complex integration processes suited for enterprises, supported by a dedicated customer service team. NinjaOne features an easy and flexible deployment suited for SMBs, with consistently praised support that caters to quick implementation needs.

Pricing and ROI: InfoVista VistaInsight includes higher setup costs, justified by significant long-term ROI from enhanced network efficiencies. NinjaOne offers a competitive pricing model with cost-effective entry and strong ROI driven by operational efficiency features.

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October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoVista VistaInsight

Ranking in Network Monitoring Software

90th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of InfoVista VistaInsight is 0.2%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.5%
InfoVista VistaInsight	0.2%
Other	99.3%

Network Monitoring Software

Featured Reviews

Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

A powerful service that is very stable and scalable

It's a very powerful service, you have to use your training and understand how to work it. After that, it's very easy to collect and to use. It may be hard to use for the administrators. It's like a Ferrari, if you're a very good driver you'll go to 300 but you have to know how to drive it. If you have a Ferrari but you don't know how to use it, it's not going to be good. Also, it's very important to understand what the customer needs to decide on what kind of products you are going to use, and what product and what solution to implement. I would rate the solution nine out of 10.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My experience with technical support has been perfect."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"Good at managing updates and for remote support."

"The most important aspect of this tool is the security it provides our company."

"NinjaOne is a great product. It is working and it is always developing."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

More NinjaOne pros

Cons

"The presentation of the features can be improved. It can be more user-friendly for the visual part of the portal and to allow the customer to be able to use."

"NinjaOne's pricing and user interface needs improvement."

"I want NinjaOne to improve the reports."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"Lacks sufficient integrations with other PSAs."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

More NinjaOne cons

Pricing and Cost Advice

"The license is expensive."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

Ask a question

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

IBM SevOne Network Performance Management (NPM) vs InfoVista VistaInsight

Compared 50% of the time

DX NetOps vs InfoVista VistaInsight

Compared 50% of the time

More InfoVista VistaInsight Competitors

Kaseya VSA vs NinjaOne

Compared 9% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 4% of the time

More NinjaOne Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

October 2025

Download InfoVista VistaInsight product report

Buyer's Guide

NinjaOne

September 2025

Download NinjaOne product report

Also Known As

VistaInsight

No data available

Overview

InfoVista VistaInsight is a pre-built service assurance solution that provides the benefits of off-the-shelf software, while enabling rapid configuration and tailoring to meet the unique needs of communications service providers (CSPs) and sophisticated large enterprises. Built upon InfoVista's scale-as-you-grow, distributed collection and reporting, organizations are empowered to monitor the performance of their data center infrastructure, network layers and domains, and physical and virtual components. VistaInsight delivers usage and forecasting to engineering, enables service exception alerts for operations, and manages and demonstrates SLAs for both internal stakeholders and end customers all through a web-based portal.

Infovista

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Ooredoo Tunisia

Status Pros, Mitchell and Company

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October 2025

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