InfoVista VistaInsight vs NinjaOne comparison

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InfoVista VistaInsight

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Executive SummaryUpdated on Oct 10, 2024

InfoVista VistaInsight and NinjaOne are competing in the network performance management and IT operations management categories. NinjaOne seems to have an upper hand due to its comprehensive feature set and competitive pricing, despite InfoVista's strong data analysis capabilities.

Features: InfoVista VistaInsight provides advanced network optimization, detailed reporting tools, and focuses on large-scale network performance enhancement. NinjaOne offers a broad IT management suite with remote monitoring, patch management, and automation, appealing to those needing an integrated system.

Room for Improvement: InfoVista VistaInsight could improve in user-friendly features, speed of deployment, and integration processes for broader environments. NinjaOne may focus on enhancing advanced analytics, increasing scalability options, and strengthening network-specific tools.

Ease of Deployment and Customer Service: InfoVista VistaInsight deployment involves complex integration processes suited for enterprises, supported by a dedicated customer service team. NinjaOne features an easy and flexible deployment suited for SMBs, with consistently praised support that caters to quick implementation needs.

Pricing and ROI: InfoVista VistaInsight includes higher setup costs, justified by significant long-term ROI from enhanced network efficiencies. NinjaOne offers a competitive pricing model with cost-effective entry and strong ROI driven by operational efficiency features.

To learn more, read our detailed Network Monitoring Software Report (Updated: January 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoVista VistaInsight

Ranking in Network Monitoring Software

87th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

24th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of InfoVista VistaInsight is 0.4%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.8%
InfoVista VistaInsight	0.4%
Other	98.8%

Network Monitoring Software

Featured Reviews

Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

A powerful service that is very stable and scalable

It's a very powerful service, you have to use your training and understand how to work it. After that, it's very easy to collect and to use. It may be hard to use for the administrators. It's like a Ferrari, if you're a very good driver you'll go to 300 but you have to know how to drive it. If you have a Ferrari but you don't know how to use it, it's not going to be good. Also, it's very important to understand what the customer needs to decide on what kind of products you are going to use, and what product and what solution to implement. I would rate the solution nine out of 10.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My experience with technical support has been perfect."

"The most valuable feature we have found currently is probably patch management."

"Good at managing updates and for remote support."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The software's automation tools have solved critical deployment problems for small businesses."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The installation is easy, it only took two minutes."

More NinjaOne pros

Cons

"The presentation of the features can be improved. It can be more user-friendly for the visual part of the portal and to allow the customer to be able to use."

"The ticketing system in NinjaOne is not the best."

"I want NinjaOne to improve the reports."

"NinjaOne's reporting module is cumbersome."

"The network monitoring needs to be improved."

"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The graphical user interface could be improved."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

More NinjaOne cons

Pricing and Cost Advice

"The license is expensive."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We got a pretty good deal. It was fairly affordable."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"The product's pricing depends on the number of PCs or devices."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

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What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

See all answers

Comparisons

IBM SevOne Network Performance Management (NPM) vs InfoVista VistaInsight

Compared 45% of the time

DX NetOps vs InfoVista VistaInsight

Compared 33% of the time

LiveNX vs InfoVista VistaInsight

Compared 22% of the time

More InfoVista VistaInsight Competitors

Kaseya VSA vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 5% of the time

Tanium vs NinjaOne

Compared 5% of the time

N-able N-central vs NinjaOne

Compared 5% of the time

Microsoft Intune vs NinjaOne

Compared 4% of the time

More NinjaOne Competitors

Product Reports

Network Monitoring Software

Download InfoVista VistaInsight product report

Download NinjaOne product report

Also Known As

VistaInsight

No data available

Overview

InfoVista VistaInsight is a pre-built service assurance solution that provides the benefits of off-the-shelf software, while enabling rapid configuration and tailoring to meet the unique needs of communications service providers (CSPs) and sophisticated large enterprises. Built upon InfoVista's scale-as-you-grow, distributed collection and reporting, organizations are empowered to monitor the performance of their data center infrastructure, network layers and domains, and physical and virtual components. VistaInsight delivers usage and forecasting to engineering, enables service exception alerts for operations, and manages and demonstrates SLAs for both internal stakeholders and end customers all through a web-based portal.

Infovista

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Ooredoo Tunisia

Status Pros, Mitchell and Company

Network Monitoring Software