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InfluxDB vs Spiceworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Companies experienced enhanced operational efficiency and increased customer satisfaction with InfluxDB through real-time monitoring and automation.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
These improvements translated into both cost savings and better service reliability, directly impacting business outcomes.
Senior Data Engineer at a university with 201-500 employees
It simplifies processes and reduces the need for additional employees.
Team Lead, Software at Energybox
It has reduced a lot of time in terms of troubleshooting because the way it produces the data on a time-series basis allows me to collect and store the data for future reference.
Sdet Performance Engineer at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
5.8
InfluxDB customer support is praised for enterprise-level help but needs faster response times and more complex deployment support.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
They get on a call, resolve issues, and handle everything efficiently.
Senior Dev Ops Engineer at 11 East Capital
The InfluxDB support team was knowledgeable and helped us troubleshoot complex problems efficiently.
Senior Data Engineer at a university with 201-500 employees
Obtaining that quantity of data directly from InfluxDB is quite challenging, and that is why we ask for help from the InfluxDB team to retrieve the data to avoid timeouts and those kinds of issues.
Team Lead, Software at Energybox
 

Scalability Issues

Sentiment score
7.0
InfluxDB scales efficiently in enterprises, supports large data volumes, and integrates well, though backup stability varies by deployment.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
It can handle large volumes of time-series data and with high ingestion rates, making it suitable for enterprise-scale deployments.
Senior Data Engineer at a university with 201-500 employees
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
 

Stability Issues

Sentiment score
8.0
InfluxDB is reliable, stable, and supported, with minor issues resolved by integrations and support, except in Azure China.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
We have used it to support mission-critical systems with continuous data ingestion and real-time analytics.
Senior Data Engineer at a university with 201-500 employees
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
 

Room For Improvement

InfluxDB requires improvements in query language, UI, pricing, documentation, scalability, cloud integration, and support for non-technical users.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
 

Setup Cost

InfluxDB's pricing shift to a monthly model prompts enterprises to consider open-source options for cost-effective scalability and flexibility.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
I find the cloud version pricing of InfluxDB reasonable, and for the on-premises solution we use in our service, we need to purchase licenses.
Team Lead, Software at Energybox
Pricing is based on data volume, retention, and features, which really makes it scalable but requires careful planning to avoid unexpected costs.
Senior Data Engineer at a university with 201-500 employees
 

Valuable Features

InfluxDB excels in fast data writes, analytics, and integration, enhancing efficiency and visualization with robust community support.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
Additionally, it is free software.
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
 

Categories and Ranking

InfluxDB
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Non-Relational Databases (1st), Open Source Databases (7th), Network Monitoring Software (14th), NoSQL Databases (6th)
Spiceworks
Ranking in IT Infrastructure Monitoring
44th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Asset Management (12th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of InfluxDB is 0.8%, up from 0.6% compared to the previous year. The mindshare of Spiceworks is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
InfluxDB0.8%
Spiceworks0.7%
Other98.5%
IT Infrastructure Monitoring
 

Featured Reviews

Mugeesh Husain - PeerSpot reviewer
Team Lead, Software at Energybox
Time series data has been managed efficiently for IoT sensors but reporting still needs improvement
How InfluxDB can be improved is relevant since for Energy Box, we face certain issues. We have customers worldwide, including the United States, United Kingdom, and Europe, but when we expanded to China two years ago, they indicated that they do not support the cloud version there. Our application is built on the cloud, which required us to create a separate application for Azure China, which was painful for us. The second issue involves frequent version changes. For example, we started with version one, transitioned to version two, and I heard they are considering InfluxDB version three, reverting to earlier practices. InfluxDB should improve without completely changing its approach. Now we have to redo our work for InfluxDB version three. Regarding needed improvements, the documentation is sufficient, but pricing presents a challenge. InfluxDB has standard pricing, which is acceptable for large companies. However, for startups in our position, they should provide special discounts so everyone can utilize it. The pricing should adapt as companies grow, which is a reasonable expectation.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What needs improvement with InfluxDB?
If the dashboarding facility can be improved in terms of the visualization parameters and the amount of support available from the community, as well as having smarter alerts to send those alerts t...
What is your primary use case for InfluxDB?
My main use case for InfluxDB is to inject all my performance data and visualize it as a data source into Grafana. My data comes from JMeter from a plugin, which is inserting data to InfluxDB, and ...
What advice do you have for others considering InfluxDB?
It is good to start with InfluxDB to stabilize your data, visualize your data, and have the data stored on a time-series basis. I would recommend everyone to get into InfluxDB and start using it. T...
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...
 

Comparisons

 

Overview

 

Sample Customers

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about InfluxDB vs. Spiceworks and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.