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Imperva Incapsula vs Symantec Web Application Firewall comparison

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Featured Review
Find out what your peers are saying about Imperva Incapsula vs. Symantec Web Application Firewall and other solutions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very pretty easy to onboard the URL.""DDoS protection and WAF are the most valuable features. It is easy to deploy a service. It is easy and quick to deploy to a new website.""It is an effective threat mitigation tool.""The most valuable features for us are the DDoS and Bot.""There are quite a few useful Imperva Incapsula features. For example, one of them is the reports. The graphics are very good and it's easy to configure. The whole process is very fast and reliable too. They have good tech support as well.""The technical support is excellent.""The solution's most valuable aspect is that it is easy to configure.""Its unique interface for managing security performance and ease of use are the most valuable features of this solution."

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"The setup was straightforward.""The solution has an up-to-date data repository to deal with external threats.""The interface is user-friendly."

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Cons
"It would be beneficial to include vulnerability management in the solution, similar to what they have for their on-premise solution.""The weakest point of Imperva is their first level of support, which should be improved. They should also improve the access and security logs viewing directly on the portal. I would like to see better access and security logs through the portal and not only through a SIM solution. Currently, if you want to explore your access and security logs from Imperva, you need a SIM tool or a SIM infrastructure on your side to do it. You can't do it manually or directly through the portal, which is a big problem for us. I had a call yesterday with Imperva for the roadmap, and I just told them this. They agreed that this is an improvement point from their side.""Its price could be improved. It is quite expensive. It will be good if we could export the configuration. Currently, to control the configuration, we need to go to each website, which is not very convenient.""The log analytics interface within Incapsula isn't really good. For example, if you have to get all logs from there, it's a very cumbersome process.""The product could use a broader scope in the area of policies.""Users would benefit from better documentation. There is official documentation, but sometimes we need more detail. We have some use cases that are not so run of the mill. It would be great if there was a knowledge base that we could go to for more answers.""Certificate management could be improved.""A limited tool if you're looking to customize."

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"It would be an improvement if the management dashboards were not reliant upon Java.""Sometimes scanning slows down the endpoints.""I'm not convinced that it's necessary the best solution going forward in the future."

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Pricing and Cost Advice
  • "The cost is on par with other solutions such as Cloudflare and Akamai."
  • "It is not expensive compared to the other similar solutions in this category."
  • "It is a very expensive solution. The price is very high. A lot of customers tell us that they would love to use Imperva more. I have some customers who have 50 websites, but they have only 10 websites on Imperva because of the price. They would love to have all their websites running through Imperva, but they can't. They have to choose the more critical websites to protect because the price is very high. It is a very good product, but it is too expensive. If you buy a plan for 20 megabytes and you don't consume all of your 20 megabytes, it is okay, but if you consume more, you are charged for the superior traffic."
  • "The cost is somewhere around $10,000 a site. For every site, you pay individually. For every DNS entry, you have you pay."
  • "It is expensive."
  • "Pricing could be more competitive."
  • "Imperva charges us based on bandwidth, which is better than other vendors that charge us according to data transfer."
  • More Imperva Incapsula Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    It fits our requirements, as well as our budget.
    Top Answer: 
    We have a yearly contract and I am happy with the pricing. Imperva charges us based on bandwidth, which is better than other vendors that charge us according to data transfer. In these cases, our… more »
    Top Answer: 
    Some maintenance must be performed by our IT team.
    Top Answer: 
    The solution has an up-to-date data repository to deal with external threats.
    Top Answer: 
    One of our issues is that sometimes scanning slows down the endpoints. The outcome of that is that we have to disable Symantec end users, troubleshoot, and then reconnect. I also believe that from the… more »
    Top Answer: 
    We have multiple applications that we wanted to ensure were protected and we chose Symantec for that. I'm the head of IT infrastructure and we are partners with Symantec.
    Ranking
    Views
    12,503
    Comparisons
    8,767
    Reviews
    11
    Average Words per Review
    536
    Rating
    8.5
    Views
    470
    Comparisons
    386
    Reviews
    3
    Average Words per Review
    262
    Rating
    8.3
    Comparisons
    Also Known As
    Incapsula
    Symantec WAF, Blue Coat Protecting Web Applications
    Learn More
    Overview

    Imperva Incapsula is a cloud-based application delivery service that protects websites and safeguards web applications and their data from attacks, and improves their performance by enhancing user experience. Incapsula includes a security platform with a web application firewall, DDoS mitigation, content delivery network, and global load balancer to maximize performance.

    The Symantec Web Application Firewall (WAF) enables you to secure and accelerate your web applications.

    Offer
    Learn more about Imperva Incapsula
    Learn more about Symantec Web Application Firewall
    Sample Customers
    Hitachi, BNZ, Bitstamp, Moz, InnoGames, BTCChina, Wix, LivePerson, Zillow and more.
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm14%
    Non Tech Company11%
    Marketing Services Firm9%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider25%
    Financial Services Firm7%
    Media Company5%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Computer Software Company20%
    Government8%
    Recreational Facilities/Services Company6%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise14%
    Large Enterprise41%
    No Data Available
    Find out what your peers are saying about Imperva Incapsula vs. Symantec Web Application Firewall and other solutions. Updated: January 2022.
    564,143 professionals have used our research since 2012.

    Imperva Incapsula is ranked 3rd in Web Application Firewall (WAF) with 13 reviews while Symantec Web Application Firewall is ranked 20th in Web Application Firewall (WAF) with 3 reviews. Imperva Incapsula is rated 8.6, while Symantec Web Application Firewall is rated 8.4. The top reviewer of Imperva Incapsula writes "There is not too much to know but that it is one of the best products of this type that you can get". On the other hand, the top reviewer of Symantec Web Application Firewall writes "An excellent up-to-date data repository handling external threats successfully". Imperva Incapsula is most compared with Cloudflare, Imperva Web Application Firewall, AWS WAF, Akamai and Microsoft Azure Application Gateway, whereas Symantec Web Application Firewall is most compared with F5 BIG-IP Local Traffic Manager (LTM), Fortinet FortiWeb and NGINX App Protect. See our Imperva Incapsula vs. Symantec Web Application Firewall report.

    See our list of best Web Application Firewall (WAF) vendors.

    We monitor all Web Application Firewall (WAF) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.