Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Real User
Top 5
Jun 27, 2025
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.
Head IT Infrastructure (DGM-IT) at a energy/utilities company with 10,001+ employees
Real User
Mar 31, 2021
One of our issues is that sometimes scanning slows down the endpoints. The outcome of that is that we have to disable Symantec end users, troubleshoot, and then reconnect. I also believe that from the Indian market perspective, the cost of this product is an issue.
Technical Architect at a computer software company with 10,001+ employees
Real User
Feb 19, 2020
I would say that the whole Web Security Gateway can be better. I feel that it controls the endpoint. But I am not sure if any improvement is necessary on the actual Web Security Gateway installed, which is meant to be beneficial, because maybe the problem lies at our endpoint.
Networking and Security Engineer at a tech services company with 51-200 employees
Real User
Jan 27, 2020
The dashboard is dependent on Java so you need to have it installed. If there are different versions of Java then it can cause problems. It would be an improvement if the management dashboards were not reliant upon Java.
Web Application Firewall (WAF) solutions are essential for protecting applications from various online threats, ensuring continuous access and data security for enterprises.Web Application Firewalls are designed to monitor, filter, and block HTTP traffic to and from a web application, encapsulating the critical task of securing applications from vulnerabilities like cross-site scripting (XSS), SQL injection, and other OWASP top threats. These solutions offer customizable rules for specific...
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.
One of our issues is that sometimes scanning slows down the endpoints. The outcome of that is that we have to disable Symantec end users, troubleshoot, and then reconnect. I also believe that from the Indian market perspective, the cost of this product is an issue.
I would say that the whole Web Security Gateway can be better. I feel that it controls the endpoint. But I am not sure if any improvement is necessary on the actual Web Security Gateway installed, which is meant to be beneficial, because maybe the problem lies at our endpoint.
The dashboard is dependent on Java so you need to have it installed. If there are different versions of Java then it can cause problems. It would be an improvement if the management dashboards were not reliant upon Java.