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NetScaler vs Symantec Web Application Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Ranking in Web Application Firewall (WAF)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (3rd), Network Management Applications (13th)
Symantec Web Application Fi...
Ranking in Web Application Firewall (WAF)
31st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Web Application Firewall (WAF) category, the mindshare of NetScaler is 3.0%, down from 3.8% compared to the previous year. The mindshare of Symantec Web Application Firewall is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
NetScaler3.0%
Symantec Web Application Firewall0.8%
Other96.2%
Web Application Firewall (WAF)
 

Featured Reviews

MP
Senior Data Center Engineer at Axians
Load balancing and secure access have supported complex migrations and automation at scale
NetScaler has positively impacted my organization because I work for a system integrator and deploy it for customers. Many customers are really happy with NetScaler, except for the pricing, as Citrix has changed a lot of their pricing in the last two or three years when they transitioned to Cloud Software Group. However, despite that, I know customers are really satisfied with the technical capabilities that NetScaler provides. While I do not have specific outcomes or metrics from my customers, I think using Core Logic has made it much easier for the big municipality I mentioned to implement NetScaler as a total solution, thus speeding up their automation. There are likely many benefits, but I lack benchmarks or timing figures to quantify that.
Vatsal Mehta - PeerSpot reviewer
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Boosts Security Measures with Easy Deployment and Implementation
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Citrix ADC is its ease of use."
"It's a wonderful product."
"Most of the functions are user-friendly and great."
"What I like most about Citrix NetScaler is its stability, and I didn't see a lot of issues with it."
"The most impressive thing about Citrix ADM is that we don't encounter latency."
"It is the best product out there."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"I like the monitoring ability as it enables me to identify when an internal (load-balanced) resource is having issues before it becomes a problem in production."
"It provides us with a sense of security."
"The interface is user-friendly."
"The setup was straightforward."
"The solution has an up-to-date data repository to deal with external threats."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"This product is doing what it should and what we are expecting from it."
 

Cons

"Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"The solution has too many bugs in the software and it's always difficult when you need to update."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"I would like to see the virtual and desktop license included in the pricing."
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"It is difficult to customize. It is more difficult to customize than F5, for example."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"One of our issues is that sometimes scanning slows down the endpoints."
"It would be an improvement if the management dashboards were not reliant upon Java."
"On a scale from one to 10, I would give it a five. I'm not convinced that it's necessarily the best solution going forward in the future."
 

Pricing and Cost Advice

"It's an expensive product but it works well."
"We get value for money. Its price is fair. I don't think it is overpriced."
"We are quite happy with price. It's not too high."
"It all depends on the features that will be used and the number of accesses."
"Price-wise, I feel that the solution is a little bit expensive."
"It's not for startups or SOHO."
"I do not have any experience with the pricing of the product."
"Regarding pricing, while it's expensive, I can't comment on the exact ROI without a budget analysis. However, in terms of service quality, it's worth the price."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise59
No data available
 

Questions from the Community

What advice do you have for others considering Citrix NetScaler?
My advice to others looking into using NetScaler is simply to go use it. I give this product an overall rating of 8.
What is your experience regarding pricing and costs for Citrix ADM?
My experience with pricing, setup cost, and licensing has revealed that the licensing recently changed to a plus model, which is manageable if you know what you are doing. However, the transition f...
What needs improvement with Citrix Web App and API Protection?
I think NetScaler can improve in pricing, and with the recent release of version 15.1, the successor to 14.1, there are claims of improved performance due to the kernel change. I believe that integ...
What needs improvement with Symantec Web Application Firewall?
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be ...
What is your primary use case for Symantec Web Application Firewall?
Our use case for Symantec Web Application Firewall is primarily for security purposes as we develop web application solutions for our customers. We have a business where we provide solutions for cr...
What advice do you have for others considering Symantec Web Application Firewall?
I would recommend Symantec Web Application Firewall to other users due to all the benefits I mentioned earlier, such as ease of use, ease of implementation, good technical support, and compared to ...
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
Symantec WAF, Blue Coat Protecting Web Applications
 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Information Not Available
Find out what your peers are saying about NetScaler vs. Symantec Web Application Firewall and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.