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NetScaler vs Symantec Web Application Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare Web Application ...
Sponsored
Ranking in Web Application Firewall (WAF)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (3rd), Network Management Applications (14th)
Symantec Web Application Fi...
Ranking in Web Application Firewall (WAF)
28th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Web Application Firewall (WAF) category, the mindshare of Cloudflare Web Application Firewall is 4.5%, down from 7.0% compared to the previous year. The mindshare of NetScaler is 3.4%, down from 4.2% compared to the previous year. The mindshare of Symantec Web Application Firewall is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
Cloudflare Web Application Firewall4.5%
NetScaler3.4%
Symantec Web Application Firewall0.8%
Other91.3%
Web Application Firewall (WAF)
 

Featured Reviews

DB
CTO at PlayNirvana
Advanced security reporting has protected high-traffic betting platforms from constant attacks
I don't see room for improvement to Cloudflare Web Application Firewall. One thing I don't know much about because we have a dedicated IT team for that, and I'm not involved with Cloudflare much anymore. But if I were to compare them to F5, I would like to see more features that F5 offers. F5 has an option to bring the whole infrastructure, the whole WAF and all their packages, Bot Management, and everything else on your infrastructure. You need to install certain services from their side, and then you can choose if you would like requests to hit your servers immediately or if requests need to be proxied through F5 backbone. That would be a nice addition because we have 90% of the traffic as legit traffic coming from whitelisted servers. If it comes from whitelisted servers, I don't need to go every request through the backbone; I could easily just IP whitelist everything. Then I could maybe have Bot Management on my infrastructure that drastically reduces the price of Cloudflare. I would like to see Push CDN more improved in the next release of Cloudflare Web Application Firewall. And maybe something similar to Pushpin that Fastly has, which is an option where you can push messages that then can be scaled globally over the network. From our perspective, if we have a listener that listens for stock updates, I would just need to have one processor that pushes those updates to the Cloudflare API, and then Cloudflare would broadcast that message to all listeners. Cloudflare will check the order of the message, and if you, as a customer, are not connected or have some kind of network issue, when you reconnect, you will receive the latest state and missing updates.
AR
IT Security Specialist at a educational organization with 201-500 employees
Allows students and lecturers access to necessary software for their courses cost-effectively
I am a consultant and do not recommend specific products. I work with customers, and they decide what they want to buy. I'm a CISO as a service, dealing with security. I'm from an integrator company, and they usually sell a few products. One customer uses NetScaler for a VDI system with Citrix…
Vatsal Mehta - PeerSpot reviewer
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Boosts Security Measures with Easy Deployment and Implementation
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they currently focus on, as there are various types of web applications, and it would be great if they could develop features to cater to all these types. For example, a feature to scan for unauthorized plugins or extensions could let us know if those extensions are authorized, unauthorized, or malicious. There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers. They currently have this feature but can make improvements for better querying to get insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is configurable via API."
"Technical support has a very fast response time and they are helpful."
"It is a SaaS solution unlike much of the competition."
"I'm highly satisfied. It's remarkably user-friendly, enabling me to quickly identify issues, and deploy solutions, and it offers the necessary features."
"I have not had any issues with this solution, and I would recommend it to others who are interested in using it."
"The most valuable part of the solution for us overall is exactly that it is a Software-as-a-Service product."
"The impact of Cloudflare Web Application Firewall's integration with existing web technologies on our site's performance and security measures is quite great, actually."
"For us, the key feature of Cloudflare is DDoS protection and IP hiding, especially since we are a crypto company."
"It's very easy to configure."
"Once you set it up correctly you never have to go back to change anything ever again."
"Helped us a lot with load balancing."
"The best feature of Citrix is its track record of stability in its features."
"NetScaler is a very good solution to load balance the load off the application itself, from Citrix or from another solution."
"Its customer support service is good."
"The load balancing is one of the most valuable features."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"This product is doing what it should and what we are expecting from it."
"The setup was straightforward."
"The best feature of Symantec Web Application Firewall is that it is very easy to use, and the deployment and implementation processes are really easy."
"It provides us with a sense of security."
"The solution has an up-to-date data repository to deal with external threats."
"The interface is user-friendly."
 

Cons

"The notification part could be improved. It's very much connected to Web Application Firewall, rate-limiting, and DDoS protection."
"We have noticed some latency when the call goes through the firewall. That could be improved."
"The user interface is very simple and straightforward, but users need knowledge about DNS to accomplish tasks."
"The reporting could be improved if it were more granular."
"The learning curve was steep initially."
"Their documentation could be better. They don't have documentation that explains everything well. They have documentation for everything you're looking for, but they lack a single piece of documentation to tie everything together. As a new user or beginner, it took us a little bit of time to figure out how to put all these things in place."
"There could be an option to duplicate the cluster to maintain the consistency of rules."
"The accuracy of the Cloudflare Web Application Firewall could be improved by reducing the number of false-negative alerts."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"I think the documentation should be improved - there should be more documentation."
"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."
"The vendor provides frequent patches, however, the security of the website has room for improvement."
"Deployment is complicated."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"On a scale from one to 10, I would give it a five. I'm not convinced that it's necessarily the best solution going forward in the future."
"There's room for improvement in Symantec Web Application Firewall by introducing AI into their dashboard so that we can query the dashboard and fetch data insights, similar to querying ChatGPT for answers."
"It would be an improvement if the management dashboards were not reliant upon Java."
"One of our issues is that sometimes scanning slows down the endpoints."
 

Pricing and Cost Advice

"It starts at $20 and can easily go up to $200 monthly"
"What's my experience with pricing, setup cost, and licensing? I believe the pricing is not the best, but it's reasonable and acceptable. We also use the McAfee system in parallel. In terms of pricing, its okay - not great, but not bad either. It falls in the middle, which is acceptable. In terms of support licensing, last time, we were searching for a solution, and we considered products from resellers rather than directly from the cloud provider. However, the pricing we encountered was exceptionally high. As a result, we are inclined to select support from the reseller."
"Cloudflare offers different types of subscriptions for businesses, enterprises, and personal users, and the pricing is negotiable."
"We pay $210 per month for CloudFlare WAF."
"The solution is expensive."
"The pricing model is very straightforward compared to the competition. You just pay per month for the product and usage."
"The annual licensing fee is $10,000 USD."
"It is not too pricey."
"It's not for startups or SOHO."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
"For partners, NetScaler is not as expensive price-wise versus F5."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"When compared to other solutions, the cost is high."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
17%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
7%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise58
No data available
 

Questions from the Community

What needs improvement with Cloudflare Web Application Firewall?
I don't see room for improvement to Cloudflare Web Application Firewall. One thing I don't know much about because we...
What is your primary use case for Cloudflare Web Application Firewall?
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so e...
What advice do you have for others considering Citrix NetScaler?
Each product has its advantages, and combining certain features of F5 and NetScaler could be beneficial. I'd rate the...
What is your experience regarding pricing and costs for Citrix ADM?
Regarding pricing, educational institutes often receive better prices. In the context of virtualization, prices are i...
What needs improvement with Symantec Web Application Firewall?
Regarding areas for improvement in Symantec Web Application Firewall, I think they can enhance the features they curr...
What is your primary use case for Symantec Web Application Firewall?
Our use case for Symantec Web Application Firewall is primarily for security purposes as we develop web application s...
What advice do you have for others considering Symantec Web Application Firewall?
I would recommend Symantec Web Application Firewall to other users due to all the benefits I mentioned earlier, such ...
 

Also Known As

Cloudflare WAF
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
Symantec WAF, Blue Coat Protecting Web Applications
 

Overview

 

Sample Customers

crunchbase, udacity, marketo, okcupid, zendesk
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Information Not Available
Find out what your peers are saying about NetScaler vs. Symantec Web Application Firewall and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.