SCOM and IDERA Uptime Infrastructure Monitor are competing products in IT infrastructure monitoring. Based on data comparisons, IDERA seems to have the upper hand due to its versatility and user-friendly features.
Features: SCOM offers deep integration with Microsoft environments, providing detailed monitoring for Windows servers and applications. It is capable of extensive configuration, allowing for comprehensive metrics and reporting. IDERA Uptime Infrastructure Monitor provides cross-platform monitoring, featuring dashboards and alerts for real-time performance tracking. It supports diverse systems and offers comprehensive monitoring features.
Room for Improvement: SCOM could benefit from enhanced user interfaces and a simplified deployment process. It may require streamlined support services for more efficient troubleshooting. There is also room for improving its integration with non-Microsoft products. IDERA could improve by expanding its metric detail to rival more specialized tools. Enhancing the depth of custom reporting features could be beneficial. Increased scalability options may also improve its functionality in very large environments.
Ease of Deployment and Customer Service: SCOM requires extensive configuration, reflecting its intricate integration capabilities, demanding time and technical expertise. Microsoft offers support services, but their efficiency is mixed. IDERA Uptime Infrastructure Monitor provides a straightforward deployment process with intuitive interfaces for rapid setup. Customer service is responsive and helpful, ensuring efficient trouble resolution.
Pricing and ROI: SCOM has a substantial setup cost, regarded as a premium tool with high long-term value in enterprises using Microsoft products. Its ROI is closely tied to integration efficiencies. IDERA Uptime Infrastructure Monitor presents a more affordable upfront cost, providing high value due to ease of use and extensive features. The ROI is perceived positively due to lower total cost of ownership and operational efficiency across various platforms.
Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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